Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.44

4.4 Rating 3,303 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 3,303 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time I have used Home Protect. Reasonable price for the property insurance I need. Easy to set up and rapid service. Would recommend to others. As with all insurance, hope I never need to use it.”

Helpful Report

Posted 5 years ago

Fingers crossed you never need to make a claim, but thank you for picking us to be there should we ever be needed. Zoe from the HomeProtect Team

Posted 5 years ago

“This was the first time I have used Home Direct service was very efficient and I would have no hesitation in using again”

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Posted 5 years ago

That's great to hear you found us to be so efficient and you wouldn't hesitate to use us again. Zoe from the HomeProtect Team

Posted 5 years ago

“I have used HomeProtect for a few years.. Not had any issues but not made any claims.. Customer service are polite and helpful.. This year no contact necessary as renewal details sent in post and price was fair.. Didn't feel the need to ring to negotiate a better deal, unlike most companies as prices are usually unreasonably higher...”

Helpful Report

Posted 5 years ago

A no hassle, straightforward service is what we aim to give all of our customers, so it's great to read your review Jessica. Let's hope you never need to make a claim but thank you for picking HomeProtect to be there should you ever need us. Zoe from the HomeProtect Team

Posted 5 years ago

“Very easy to renew policy. No trouble with anything so far! Price good. Feel my property is safe for another year.”

Helpful Report

Posted 5 years ago

We like to keep things as easy as possible for our customers, so it's great to hear you've had that experience with your renewal. Thank you for the five star review. Zoe from the HomeProtect Team

Posted 5 years ago

“Easy peasy lemon squeeze. Good price ,good communication. House is safe for another year.”

Helpful Report

Posted 5 years ago

What a fantastic review to come across! Thank you so much Deborah it's wonderful to hear we've kept everything so easy for you. Zoe from the HomeProtect Team

Posted 5 years ago

“All the staff is very Helpful...”

Helpful Report

Posted 5 years ago

We pride ourselves on the service we provide, and it's brilliant to read that the staff you spoke to have been so helpful. Zoe from the HomeProtect Team

Posted 5 years ago

“Reasonable quote and good customer service”

Helpful Report

Posted 5 years ago

Thank you for your five star review Gemma, it's great to hear you've had a service worthy of five stars. Zoe from the HomeProtect Team

Posted 5 years ago

“Easy to arrange and good price”

Helpful Report

Posted 5 years ago

We like to make things as easy as possible for our customers, so this review is music to our ears. Zoe from the HomeProtect Team

Posted 5 years ago

“Easy to arrange and everything was straightforward.”

Helpful Report

Posted 5 years ago

A no hassle, straightforward service is what we aim to provide - so it's great to hear you've had that experience. Zoe from the HomeProtect Team

Posted 5 years ago

“Quick & simple to arrange. Competitive price.”

Helpful Report

Posted 5 years ago

Quick and simple - just as it should be in our eyes! And we’re glad you agree. Zoe from the HomeProtect Team

Posted 5 years ago

“The service I received was incredibly easy and great value for money . It is a fraction of the cost I was paying for exactly the same policy”

Helpful Report

Posted 5 years ago

A great value product with an easy service is what we aim to provide for our customers, so it's great you've had that experience with us. Zoe from the HomeProtect Team

Posted 5 years ago

“I've not had to make a claim but so far its been great service, very easy to understand (made easy by their customer service team). Fast, efficient and reliable -”

Helpful Report

Posted 5 years ago

Fingers crossed you never need to make a claim, but that you for picking us to be there should we ever be needed. Zoe from the HomeProtect Team

Posted 5 years ago

“Easy process had me covered in minutes. Clearly policy coverage.”

Helpful Report

Posted 5 years ago

Glad we could take the hassle out of insurance for you Will. Zoe from the HomeProtect Team

Posted 5 years ago

“Clear process, no problem at all. Thank you 😊”

Helpful Report

Posted 5 years ago

A no hassle, simple service is what we aim to provide and it's brilliant to hear you've had that experience. Zoe from the HomeProtect Team

Posted 5 years ago

“Im very happy with them really helpful”

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Posted 5 years ago

Thank you for your five star review it's wonderful to hear you've found us to be so helpful. Zoe from the HomeProtect Team

Posted 5 years ago

“Excellent cover”

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Posted 5 years ago

Thank you for your five star review. Zoe from the HomeProtect Team

Posted 5 years ago

“Very good price easy to use very good service thanks home protect”

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Posted 5 years ago

Thank you for picking us Irshad! We really do value our customers. Zoe from the HomeProtect Team

Posted 5 years ago

“I have been with homeProtect for the last three years and seen very little increase in my yearly premium cost. However this year I managed to find a quote that was cheaper on a comparison site. I contacted homeProtect & they were extremely helpful. My premium was assessed & the price matched. Happy customer!!”

Helpful Report

Posted 5 years ago

We aim to please! Glad that we managed to price match and keep you as a customer. Zoe from the HomeProtect Team

Posted 5 years ago

“Did this online very easily Fantastic price 1/2 the price of my renewal quote with my current provider & with a better cover To say I am over the moon would be a gross understatement Many thanks to HOME PROTECT. = excellent I am a 75 year old recent widower so every penny counts”

Helpful Report

Posted 5 years ago

What a lovely review to come across John! It's great to hear you're over the moon with us and we've been able to save you some money. So sorry for your loss I'm glad we were able to make a tough situation a little bit easier. Zoe from the HomeProtect Team

Posted 5 years ago

“Service was very good. Agents really listened to my specific requirements and ensured the product sold met all my needs at a fair price. Very impressed and grateful.”

Helpful Report

Posted 5 years ago

We pride ourselves on the service we provide and it's great to hear that the agent you spoke with was so helpful. Please do let us know who you spoke with so we can share your feedback with them on their great service. Zoe from the HomeProtect Team

Posted 5 years ago

Homeprotect is rated 4.4 based on 3,303 reviews