Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.44

4.4 Rating 3,303 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 3,303 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpline seems to have a fast response time. I took out a renewal of my contents insurance. Fast answers to my renewal questions, easy set up and addition of extra items to be covered. All went smoothly. Like that the policy documnets are all on email so no paper wasted.”

Helpful Report

Posted 5 years ago

Thank you for your five star review. Great to hear that we could keep your renewal nice and easy. Thanks for sticking with us. Zoe from the HomeProtect Team

Posted 5 years ago

“Very easy to set up”

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Posted 5 years ago

That's what we like to hear! Glad we could keep it easy for you. Zoe from the HomeProtect Team

Posted 5 years ago

“Very easy to set up so far so good.”

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Posted 5 years ago

We like to keep things as easy as possible for customers and I'm glad you've had that experience. Zoe from the HomeProtect Team

Posted 5 years ago

“Great service. Very helpful. Best price!!”

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Posted 5 years ago

We aim to please! Thank you for your five star review. Zoe from the HomeProtect Team

Posted 5 years ago

“As a first time customer, I found Home Protect to be a very professional and helpful Company to deal with, who also outlined key areas of the type of Insurance, I would require for the type of Property I intended to and finally Insured.”

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Posted 5 years ago

Lovely to hear that we could tick all the boxes for you. Zoe from the HomeProtect Team

Posted 5 years ago

“This was my first year with HomeProtect and I was impressed by the efficiency that my application was dealt with, and also the price of the policy”

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Posted 5 years ago

Great to hear that you've had a good experience with us so far. Thank you for your picking HomeProtect. Zoe from the HomeProtect Team

Posted 5 years ago

“Was easy to set up and I even had my query dealt with a couple of days after Was a very fast service”

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Posted 5 years ago

Delighted to have you as a customer, and glad our level of service was five star for you. Zoe from the HomeProtect Team

Posted 5 years ago

“Excellent product at a very competitive price”

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Posted 5 years ago

Glad we could be so competitive for you Dave. Thank you for your five star review. Zoe from the HomeProtect Team

Posted 5 years ago

“Having non-standard build limits my choices for buildings insurance. I’ve been with Home Protect since 2016 as each year they have provided the best value quotes and seamless customer service.”

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Posted 5 years ago

Brilliant to hear we could tick all the boxes for you. Thank you for your loyalty and sticking with us. Zoe from the HomeProtect Team

Posted 5 years ago

“I'm just filling this in so I get free entry into the prize draw!”

Helpful Report

Posted 5 years ago

Thank you for the five star review. Zoe from the HomeProtect Team

Posted 5 years ago

“As an Insurance professional myself and manage insurance claims, I opted for Home Protect due to their realistic approach to covering ad-hoc risks. I must say, I scrutinised their policy and conditions very carefully and I'm very please with their policy. An equivalent policy through other insurers would have been double the price I am paying. Would recommend Home Protect for quality of cover and customer service 100%. Also, I have previously handled insurance claims for Home Protect in previous years and their claims process does match up to their sales service.”

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Posted 5 years ago

Your recommendation means the world to us, thanks for sharing your thoughts on our service. Zoe from the HomeProtect Team

Posted 5 years ago

“Timely reminder of insurance due date, and easy to renew on line.”

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Posted 5 years ago

Glad we could take the hassle out of insurance for you Annie. Thank you for your five star review. Zoe from the HomeProtect Team

Posted 5 years ago

“Happy to get an accurate online quote but also have no problem getting quickly through to a lovely person on the phone when we wanted to buy. Excellent price and our unique circumstances not a problem.”

Helpful Report

Posted 5 years ago

Thank you for the great feedback. I'm pleased we were able to get you covered for your unique circumstances. Zoe from the HomeProtect Team

Posted 5 years ago

“Competively priced and gave the cover I wanted but you don't know what a company is like till you have a problem. It's most likely I will never find out as like most people it is very unlikely I will have to make a claim.”

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Posted 5 years ago

Fingers crossed you never have to make a claim, but thank you for picking us to be there should we ever be needed. Zoe from the HomeProtect Team

Posted 5 years ago

“They were very easy to deal with they ticked all the boxes and were competively priced.”

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Posted 5 years ago

It's brilliant to hear we could tick all the boxes for you Paul. Thank you for picking HomeProtect. Zoe from the HomeProtect Team

Posted 5 years ago

“no nonsense, no messing about. Easy.”

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Posted 5 years ago

A no hassle, easy service is what we want all our customers to experience and I'm so pleased you had that service. Zoe from the HomeProtect Team

Posted 5 years ago

“Fabulous and knowledgeable customer service and smooth transaction”

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Posted 5 years ago

We pride ourselves on the service that we provide, and it's fabulous to hear that we were able to live up to this for you. Zoe from the HomeProtect Team

Posted 5 years ago

“I phoned to renew my policy and could not have had a better experience very helpful With great price”

Helpful Report

Posted 5 years ago

Wonderful to hear that we could take the hassle out of your renewal for you Paul. Zoe from the HomeProtect Team

Posted 5 years ago

“Very good customer service .Helpful and pleasant throughout. Very happy to renew our policy with Home Protect”

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Posted 5 years ago

That's what we like to hear! So pleased our service was worthy of five stars for you. Zoe from the HomeProtect Team

Posted 5 years ago

“Excellent value. Very easy to use the website. Many thanks”

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Posted 5 years ago

Nice and easy is just the way it should be for our customers. Fantastic to hear we could provide that for you. Zoe from the HomeProtect Team

Posted 5 years ago

Homeprotect is rated 4.4 based on 3,303 reviews