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Homeprotect Reviews

4.5 Rating 3,878 Reviews
90 %
of reviewers recommend Homeprotect
4.5
Based on 3,878 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

“Was very easy and quickly done , no hassle at all !”
Helpful Report
Posted 6 years ago
Quick and easy - just as it should be in our eyes! And we're glad you agree Ciera. Zoe from the HomeProtect Team
Posted 6 years ago
“Fast, no fuss service and approach. All good!”
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Posted 6 years ago
A no fuss, simple service is what we want all our customers to experience and I'm so pleased you had that experience. Thank you for the five star review. Zoe from the HomeProtect Team
Posted 6 years ago
“Easy to renew and excellent value.”
Helpful Report
Posted 6 years ago
Glad that we were able keep everything quick, simple and competitive for you Jonathan. Zoe from the HomeProtect Team
Posted 6 years ago
“The company is easy to contact and value for money”
Helpful Report
Posted 6 years ago
I'm pleased to find you've got a five star service from us Wale. Zoe from the HomeProtect Team
Posted 6 years ago
“easy to set up, no contact with customer services yet but fingers crossed it will be ok!”
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Posted 6 years ago
We like to make things as straightforward as possible for our customers, so I'm glad you had that experience. Zoe from the HomeProtect Team
Posted 6 years ago
“My experience with this company was fine I do believe if a customer does not claim the should be rewarded”
Helpful Report
Posted 6 years ago
Thank you for taking the time to leave us a five star review Sandra. Zoe from the HomeProtect Team
Posted 6 years ago
“Never increases by much year on year!”
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Posted 6 years ago
Glad we could be so competitive for you. Thank you for sticking with us for another year. Zoe from the HomeProtect Team
Posted 6 years ago
“Only just taken policy out, but very reasonably priced, easy to follow with some additional ‘top ups‘ (eg insuring my keys) which I liked and added on. Hopefully my interaction will just be policy renewal!”
Helpful Report
Posted 6 years ago
Fingers crossed you'll never had to make a claim Jo, but thank you for choosing HomeProtect to be there if we're ever needed. We're thrilled to have you as a customer. Zoe from the HomeProtect Team
Posted 6 years ago
“I’ve had my insurance with Home Protect for several years as they’re one of the few insurers that cover houses with more than 5 bedrooms. The premium has always been very reasonable and the one time I had to make a claim I was very happy with the service.”
Helpful Report
Posted 6 years ago
Such great news to hear that you would recommend us, we really do appreciate it. Thank you for taking the time to leave us a good review. Zoe from the HomeProtect Team
Posted 6 years ago
“Competitive pricing during renewal.”
Helpful Report
Posted 6 years ago
Glad we could be so competitive for you Catherine. Thank you for sticking with us for another year. Zoe from the HomeProtect Team
Posted 6 years ago
“1 st class service”
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Posted 6 years ago
Brilliant to hear found our service to be 1st class - we aim to please! Thank you for the great review. Zoe from the HomeProtect Team
Posted 6 years ago
“Very comprehensive, yet easy to use website to give us the confidence our home is covered at a good price. Thanks again!”
Helpful Report
Posted 6 years ago
We like to make things as straightforward as possible for our customers Rachel, so I'm pleased you found our website easy to use. Zoe from the HomeProtect Team
Posted 6 years ago
“Easy to take out insurance and renew my policy. Went through in detail to make sure I know what was included in my cover.”
Helpful Report
Posted 6 years ago
A no hassle, easy service is what we want all our customers to experience and I'm so pleased you had that experience. Zoe from the HomeProtect Team
Posted 6 years ago
“Customer service was good. Transaction was smooth. Pricing was competitive and better than my previous insurer.”
Helpful Report
Posted 6 years ago
Great to hear we could tick all the boxes for you Jenny. Thank you for the five star review. Zoe from the HomeProtect Team
Posted 6 years ago
“To know that your home is covered by home insurance, makes going out stress free”
Helpful Report
Posted 6 years ago
Glad we could take the stress out of insurance for you Michelle. Zoe from the HomeProtect Team
Posted 6 years ago
“All done via the phone, even simply updating card details cannot be done online, so have to wait on hold during opening hours. Once through, staff were helpful.”
Helpful Report
Posted 6 years ago
Thank you for you feedback regarding our online offering. I will ensure that this is shared with the Digital Team for future improvements to our service. Zoe from the HomeProtect Team
Posted 6 years ago
“Easy and clear to apply for the policy and what cover is included.”
Helpful Report
Posted 6 years ago
Easy and clear - just as it should be in our eyes! And we're glad you agree. Zoe from the HomeProtect Team
Posted 6 years ago
“Customer service was good and letters sent out promptly.”
Helpful Report
Posted 6 years ago
That's what we like to hear! I'm pleased you've had a great experience with us Kate. Zoe from the HomeProtect Team
Posted 6 years ago
“Excellent Customer Service the gentleman I spoke to was very helpful, courteous and he was able to help with my issue”
Helpful Report
Posted 6 years ago
We pride ourselves on the service we provide, and I'm so pleased the agent you spoke with was helpful lived up to this for you. Zoe from the HomeProtect Team
Posted 6 years ago
“Easy to understand way of taking out buildings and contents insurance and making a great saving during the process.”
Helpful Report
Posted 6 years ago
Great to hear that we were able to take the hassle out of insurance for you Robert. Zoe from the HomeProtect Team
Posted 6 years ago
Homeprotect is rated 4.5 based on 3,878 reviews