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Homeprotect Reviews

4.4 Rating 3,301 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,301 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Well explained and easy to follow, an all round good service, thanks
Helpful Report
Posted 4 years ago
We aim to please! Thank you for your positive feedback. Zoe from the HomeProtect Team
Posted 4 years ago
Great service, and kept informed throughout!
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Posted 4 years ago
Thank you for your five star review. Zoe from the HomeProtect Team
Posted 4 years ago
Reasonably priced and easy to use website.
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Posted 4 years ago
Easy to use and at a great price - just as it should be in our eyes! And I'm pleased that you agree. Thank you for your five star review. Zoe from the HomeProtect Team
Posted 4 years ago
Good service using the telephone for renewal
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Posted 4 years ago
Wonderful to hear everything has been straightforward for you Michael, that's just how it should be in our eyes. Zoe from the HomeProtect Team
Posted 4 years ago
The service was quick and easy to follow. Very reasonable price. Very easy to navigate through application. customer service was good.
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Posted 4 years ago
I'm pleased that we could take the hassle out of insurance for you Jane. Thank you for your five star review. Zoe from the HomeProtect Team
Posted 4 years ago
Excellent service and obtained what I requested. Simple application avoiding loads of unnecessary questions.
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Posted 4 years ago
Delighted to have you as a customer, and I'm pleased that our level of service was worthy of five stars from you. Zoe from the HomeProtect Team
Posted 4 years ago
Very smooth process very impressed. Nick
Helpful Report
Posted 4 years ago
We're happy to hear you've had a seamless experience to join us Nick. Zoe from the HomeProtect Team
Posted 4 years ago
Price,convenience,great follow up
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Posted 4 years ago
Thank you for your five star review Helen, it's great to see that we could tick all the boxes for you. Zoe from the HomeProtect Team
Posted 4 years ago
Great price 30 %ess than the competition
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Posted 4 years ago
Wonderful to read that we've been so competitive for you Jonathan. Zoe from the HomeProtect Team
Posted 4 years ago
Very good customer service when I called to renew my policy. I needed to make a slight change and it was done within minutes.
Helpful Report
Posted 4 years ago
Thank you for your positive feedback. It's great to read that the customer service agent you have interacted with has been so helpful. Zoe from the HomeProtect Team
Posted 4 years ago
We had been stuck paying a high price for our listed building insurance.I then found HomeProtect and slashed so much off my bill - we saved over £200 in year 1. Renewal has happened and the increase was low, and was in line with inflation. No claims yet - thankfully - but i am confident they would handle those professionally too.
Helpful Report
Posted 4 years ago
Great to read that we could save you so much each year Mark. Fingers crossed you never need to make a claim, but thank you for picking us to be there should we ever be needed. Zoe from the HomeProtect Team
Posted 4 years ago
Easy to complete quote online, especially as I have some high risk items and I could input these direct as opposed to call in. Made a small error which I only noticed on printing out the policy - called and item changed without fuss. Finally, it's all written in good clear English, which isn't a given in the insurance industry.
Helpful Report
Posted 4 years ago
We like to make things as easy as possible for our customers, so your review is music to our ears. Thumbs up for leaving us a five star review. Zoe from the HomeProtect Team
Posted 4 years ago
Competitive price at renewal and when I wanted to go through a few of the finer details and ask questions, did not feel rushed and everything was answered comprehensively.
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Posted 4 years ago
I'm glad that we could take the hassle out of insurance for you Karen. Thank you for your positive feedback. Zoe from the HomeProtect Team
Posted 4 years ago
Once I had checked and accepted the renewal quote my policy renewed automatically. Very helpful customer service if anything needs to be changed.
Helpful Report
Posted 4 years ago
We aim to please! It's great to read that we could take the hassle out of your renewal. Zoe from the HomeProtect Team
Posted 4 years ago
Set up our Home Insurance policy online. It was a very quick and easy process. The policy offers everything I wanted to cover my home.
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Posted 4 years ago
It's great to see we could tick all the boxes for you. Thank you for your five star review. Zoe from the HomeProtect Team
Posted 4 years ago
Very easy to set up and quick reponse
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Posted 4 years ago
Easy and quick - just as it should be in our eyes! And we're glad that you agree Roxie. Zoe from the HomeProtect Team
Posted 4 years ago
Great customer service
Helpful Report
Posted 4 years ago
We aim to please! Thank you for your five star review. Zoe from the HomeProtect Team
Posted 4 years ago
I'm a new customer but signing up was very straightforward
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Posted 4 years ago
Thank you for picking HomeProtect, we're thrilled to have you as a customer. Zoe from the HomeProtect Team
Posted 4 years ago
Really easy to use and a very comprehensive insurance for a good price.
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Posted 4 years ago
Thank you for your five star review, it's great to read that we could keep everything nice and easy for you. Zoe from the HomeProtect Team
Posted 4 years ago
Fantastic very easy website
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Posted 4 years ago
We like to make things as easy as possible for our customers, and I'm glad you had that experience on our website. Zoe from the HomeProtect Team
Posted 4 years ago
Homeprotect is rated 4.4 based on 3,301 reviews