Login
Start Free Trial Are you a business? Click Here

Homeprotect Reviews

4.4 Rating 3,152 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,152 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Very comparative comparing other
Helpful Report
Posted 7 years ago
Helpful when taking out policy
Helpful Report
Posted 7 years ago
Friendly service but took absolutely ages to get through on the phone. I switched to HomeProtect after 20 years with another provider, I hope I don't regret it.
Helpful Report
Posted 7 years ago
So far the customer service has been poor, I am hoping now the problems have been solved that the next 12 month will be problem free.
Helpful Report
Posted 7 years ago
Different advisors gave slightly varying detail regarding my lodgers possessions but we got there in the end.
Helpful Report
Posted 7 years ago
Quick responses to policy queries.
Helpful Report
Posted 7 years ago
Easy renewal process
Helpful Report
Posted 7 years ago
Average service
Helpful Report
Posted 7 years ago
Good on price
Helpful Report
Posted 7 years ago
Quick and relatively painless to sort cover
Helpful Report
Posted 7 years ago
Got my insurance in time.
Helpful Report
Posted 7 years ago
competitive price
Helpful Report
Posted 7 years ago
made me laugh
Helpful Report
Posted 7 years ago
the advisor was helpful & friendly
Helpful Report
Posted 7 years ago
Happy with insurance level and detail unfortunately took a while to sort out our quote. If get this sorted would be a higher rating.
Helpful Report
Posted 7 years ago
better price than my renewal
Helpful Report
Posted 7 years ago
It took too long to get help with a water leak coming through the ceiling and I had to seek alternative help
Helpful Report
Posted 7 years ago
Good price, cheaper by a huge amount then who we had been with for the previous 7 years, haven’t needed to make a claim etc so I’m hoping if I ever needed to I’d get a good level of service.
Helpful Report
Posted 7 years ago
I have not ever interacted directly with HomeProtect. The services were purchased through an online bidding tool that surveyed my needs and made recommendations.
Helpful Report
Posted 7 years ago
Good price in the end for cover I wanted, would have been better if I hadn't had to search for this good price, renewal quote was £50 more with significantly less cover included.
Helpful Report
Posted 7 years ago
Homeprotect is rated 4.4 based on 3,152 reviews