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Homeprotect Reviews

4.4 Rating 3,342 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,342 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

I recently renewed my home insurance - twice, by mistake! The customer support person I spoke to was clear, pleasant and sorted out my error without making me feel an idiot. She also reduced my premium and refunded my duplicate payment. Great service.
Helpful Report
Posted 4 years ago
Great to see we exceeded your expectations Elizabeth! Were thrilled to have you with us for another year. Angela at The HomeProtect Team.
Posted 4 years ago
Price didn't go up too much and renewal was simple and easy.
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Posted 4 years ago
We like to make things easy for you! Thank you for your 5 star review Frank! Angela at The HomeProtect Team.
Posted 4 years ago
Their annual premium for building and content is extremely good value for money, and also their ratings and feedback on the internet seems good
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Posted 4 years ago
That's what we like to hear! Thank you for your kind feedback. Have a lovely weekend. Angela at The HomeProtect Team.
Posted 4 years ago
Great virtual communications with minimal paper usage To be able to do an electronic signature is great
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Posted 4 years ago
We like to make things easy for you Vanessa! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Easy to renew- all online and seamless service
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Posted 4 years ago
Great to see you had a seamless journey online with us Allison! Were thrilled to have you with us for another year. Angela at The HomeProtect Team.
Posted 4 years ago
Although your quote on compare the market was for a basic policy your representative went through the upgrades without pressurising you into buying any of them which was a blessing.
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Posted 4 years ago
Although your quote on compare the market was for a basic policy your representative went through the upgrades without pressurising you into buying any of them which was a blessing.
Helpful Report
Posted 4 years ago
Great to hear Lawrence! Were thrilled to have you onboard. Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Brilliant company which always gives best quote & service.
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Posted 4 years ago
That's what we like to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Have only just purchased my insurance from HomeProtect, but found the procedure and interaction thus far very straight forward and quick.
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Posted 4 years ago
That's what we like to hear! Thank you for your 5 star review! Have a great day. Angela at The HomeProtect Team.
Posted 4 years ago
I applied for mine on line, it was simplicity itself, easy to follow menu and a great price.
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Posted 4 years ago
Great to see your online journey with us was simple and hassle free. Thank you for your 5 star review Howard! Angela at The HomeProtect Team.
Posted 4 years ago
Brilliant company which always gives best quote & service.
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Posted 4 years ago
We aim to please! Thank you for your 5 star review. Have a great day. Angela at The HomeProtect Team.
Posted 4 years ago
Quick customer service and always friendly staff over the telephone that are very helpful and polite.
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Posted 4 years ago
Great to see you had a swift and pleasant experience with us. Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Easy to deal with and very reasonably priced.
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Posted 4 years ago
That's what we like to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Great customer service, good price, happy with set up process
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Posted 4 years ago
Great to hear! Thank you for your 5 star review. Have a lovely day. Angela at The HomeProtect Team.
Posted 4 years ago
Helpful friendly advice and care to get the right cover for my home.
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Posted 4 years ago
We strive to offer great quality service and products, so its great to see you got just that. Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
The person I spoke to was very helpful and informative , gave me lots of advice plus a competitive price- what more could one ask for.
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Posted 4 years ago
We aim to please Carol! Great to see you had a 5 star experience with us. Angela at The HomeProtect Team.
Posted 4 years ago
Price is the cheapest you'll get for a chalet home.
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Posted 4 years ago
We aim to offer the best prices around! Thank you for your kind review. Angela at The HomeProtect Team.
Posted 4 years ago
Brilliant no fuss service. Very competitive pricing.
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Posted 4 years ago
Great to hear Steve! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Easy transaction over the phone, the operator was very efficient and clear. Excellent service
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Posted 4 years ago
We aim to make your life easier Keith! Thank you for your kind words. Angela at The HomeProtect Team.
Posted 4 years ago
The quote they gave me was less than other companies. Friendly service.
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Posted 4 years ago
We always try to offer the best prices around Naseem, so its great to see you got just that! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Homeprotect is rated 4.4 based on 3,342 reviews