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Homeprotect Reviews

4.4 Rating 3,301 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,301 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Highly recommended for your building and contents insurance. I will definitely be choosing HomeProtect for my home insurance again, and also recommending it to my family and friends. I can't think of a single thing that could be improved in the level of customer service I received.
Helpful Report
Posted 4 years ago
That's what we like to hear Jamat! We cant think of better feedback to receive. Thank you Angela at The HomeProtect Team.
Posted 4 years ago
The renewal price was a minimal increase which made me glad that loyalty can be rewarded. Some small changes I made by phone were dealt with simply, clearly and in a friendly manner.
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Posted 4 years ago
Pleased we could help Tim! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Very good to deal with. Had an issue with part of our property containing a rented flat, and while most other insurers dismissed us, Home Protect underwriters considered the situation sensibly and offered us reasonable terms. Have just renewed for another year and very pleased.
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Posted 4 years ago
We always aim to offer cover that others cant so its great to see we could help Will. Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Wanted a home insurance that protected my house and contents. Home Protect came up with what I wanted at a competitive price that ticked all the boxes.
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Posted 4 years ago
We strive to offer the best cover around and at greater prices! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Easy to deal with. Does the job.
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Posted 4 years ago
We like to make your journey easy Helen! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Amazing! Thank you.
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Posted 4 years ago
Thank you for your 5 star review Jamie! Have a lovely day. Angela at The HomeProtect Team.
Posted 4 years ago
I was recommended to Home Protect after opening a business from home and my previous insurer wasn't prepared to cover me. I was pleased it was relatively straightforward to apply and the gentleman who dealt with me was very patient as my understanding of insurance and dealing with buying new ones is very limited. The price was very reasonable.
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Posted 4 years ago
We strive to offer cover that others cant so its great to see we could do just that for you! We're always happy to help! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 4 years ago
Great pricing and great advice. A little slow with an underwriting enquiry but on the whole great policy
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Posted 4 years ago
We strive to offer great cover at a great price! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Great cover provided at a competitive price. Positive experience.
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Posted 4 years ago
We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Clear & friendly service so far.
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Posted 4 years ago
Great to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
easy access and was easy to buy the insurance. The clauses and conditions were explained well and were easy to understand. User friendly website
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Posted 4 years ago
We like to make your journey easy! Thank you for your 5 star feedback. Have a great weekend. Angela at The HomeProtect Team.
Posted 4 years ago
A fast and simple procedure and our insurance was in place the following day
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Posted 4 years ago
Great to hear Trevor! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 4 years ago
The policy was swiftly organised and put into fruition from form filling online to the date two weeks later when the policy began. Impressive.
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Posted 4 years ago
We like to impress Judith! Thank you for your amazing feedback. Have a lovely day. Angela at The HomeProtect Team.
Posted 4 years ago
Very happy with a fabulous price for both contents and building insurance Couldn’t be beaten on price
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Posted 4 years ago
Pleased to hear Julie! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 4 years ago
quick and easy to use and deal with. very competence could get cheaper anywhere will deal with again
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Posted 4 years ago
Great to hear! We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
needed two phone calls,repeating same information.
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Posted 4 years ago
Sorry to hear this! I hope we answered your queries for you. If you would like to speak to somebody please send your policy details to resolve@homeprotect.co.uk and I will ask somebody to contact you. Thanks Angela at The HomeProtect Team.
Posted 4 years ago
Hi easy set up no hassle would recommend
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Posted 4 years ago
We like to make things easy for you John! Thank you for your 5 star review! Angela at The HomeProtect Team.
Posted 4 years ago
yes when every year renewal comes their premium is low
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Posted 4 years ago
We aim to please Pravin! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Difficult to get to the right line intitially but once claim was made effective and prompt action taken.
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Posted 4 years ago
Sorry to hear you had to make a claim however were please your journey was smooth. Thanks for your feedback. Angela at The HomeProtect Team.
Posted 4 years ago
Very good service.
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Posted 4 years ago
Good to hear Shahe! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Homeprotect is rated 4.4 based on 3,301 reviews