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Homeprotect Reviews

4.5 Rating 3,817 Reviews
90 %
of reviewers recommend Homeprotect
4.5
Based on 3,817 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Simple transaction, better value than other policies with the house history
Helpful Report
Posted 7 years ago
I was generally happy with the price and options. the available hours to get hold of a person when you are not purchasing a new policy was much more condensed and shows the organisations priorities. Also when it was time to renew my policy I only had written postal reminders and so because i was on holiday i was not aware that i needed to contact them to stop the renewal of my policy. when i phoned up when i got back they still charged me the £100+ fees to break a three day old contract. After trying to negotiate this there was no leeway. Very disappointing as it doesn't actually cost anything, except for a lost customer.
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Posted 7 years ago
Hello Alex, I am sorry to read about this. I am happy to look into this for you. Please can you email me at: email.service@homeprotect.co.uk and provide me with your policy number. Kind regards Mona
Posted 6 years ago
A very good service indeed
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Posted 7 years ago
A very good service indeed
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Posted 7 years ago
Very easy to set up online, I am very pleased with the service I received.
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Posted 7 years ago
Do not bother if you have anything even slightly out of the ordinary to insure and do not expect any call back from the company even if promised faithfully
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Posted 7 years ago
I made a number of changes to my insurance. All were processed very efficiently with the helpful customer services. The price was very competitive and the final package included all the elements I required. many thanks. Very Good service.
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Posted 7 years ago
Home Protect was reasonably priced and provided the cover I required. Look forward to next years renewal price!
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Posted 7 years ago
One of the cheapest and covered all my needs. Wait and see what the renewal price will be.
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Posted 7 years ago
Reasonable price. Good response to an online query, not had to have any further contact as no issues or claim. Direct debit taken each month as expected.
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Posted 7 years ago
In terms of tailoring the quote to my needs and efficiency of the purchasing process on line, all was great, the prices seem reasonable and I have the somewhat niche cover I need. I hope I don't ever have to tell you whether they manage claims well or not.
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Posted 7 years ago
Best price and very helpful over the phone answering my questions straight away.
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Posted 7 years ago
Web site really easy to navigate. Price was great. Customer service very helpful.
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Posted 7 years ago
Good deal, easy to come by.
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Posted 7 years ago
Amazing! Fast quotes, epic prices, massive selection of cover and add ons and super simple to use!! Will change all my policies to this company when the renewals are due!!!
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Posted 7 years ago
very very expensive, but proof is in the pudding and if I have to make a claim (which I rarely do) I hope I will be pleasantly suprised
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Posted 7 years ago
Process was simple and straight forward. No long waits on the phone and could log in online instantly to see my policy. Great value for money, highly recommend.
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Posted 7 years ago
Great service and value for money, my second year running with home protect without checking for quotes on a comparison website because I was so happy with the quote from Home protect.
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Posted 7 years ago
Always ready to help, great service and value for money, my second year with home protect without checking on a comparison website because I was so happy with my quotes.
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Posted 7 years ago
Policy was excellent value for money . Call handler was pleasant and helpful .
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Posted 7 years ago
Homeprotect is rated 4.5 based on 3,817 reviews