Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.43

4.4 Rating 3,154 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 3,154 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward and easy to arrange”

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Posted 4 years ago

Great to see your journey with us was easy Annaliesa! Have a great day. Angela at The HomeProtect Team.

Posted 4 years ago

“Easy to contact and very helpful in making changes to policy prior to renewal. Pricewise very competitive.”

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Posted 4 years ago

That's what we like to hear! Welcome back for another year, thrilled we could help you. Thanks for your review. Angela at The HomeProtect Team.

Posted 4 years ago

“straightfoward - haven't tried a claim, but setting up the policy was clear and easy.”

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Posted 4 years ago

Fingers crossed you never have to make a claim Claire! Welcome to HomeProtect, delighted the process was easy for you. Thanks Angela at The HomeProtect Team.

Posted 4 years ago

“Straightforward process and automatic renewal which I found helpful”

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Posted 4 years ago

We always try to remove the stress of insurance from our customers. Welcome back for another year. Thank you for your great review Louise. Angela at The HomeProtect Team.

Posted 4 years ago

“No problems - no special comments to make.”

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Posted 4 years ago

Thank you for your positive review Charles. Have a great day! Angela at The HomeProtect Team.

Posted 4 years ago

“Decent price, and offered a bespoke/different type of insurance which I couldn't find on comparison sites”

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Posted 4 years ago

That's what we like to hear! we are the leaders in non standard insurance and were happy to help Rahil! Thank you for review. Angela at The HomeProtect Team.

Posted 4 years ago

“Easy renewal however price a bit steep, will maybe have to shop around next year.”

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Posted 4 years ago

Thank you for your positive review! We do always aim to be as competitive as possible. Well be keen to try and quote you happy next year. Thank you Angela at The HomeProtect Team

Posted 4 years ago

“Cheapest quote recd last year and continuing with second year as again price was lower than others. Hassle free renewal.”

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Posted 4 years ago

Always aiming to please Shakoor! Thank you for your positive review, welcome back for another year! Angela at The HomeProtect Team.

Posted 4 years ago

“A fast efficient service for renewing the buildings insurance contract. All done in good timely manner.”

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Posted 4 years ago

Its great to have you back for another year Jayesh! Thank you for your positive review! Have a great day! Angela at The HomeProtect Team

Posted 4 years ago

“Great price. Really easy to work with”

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Posted 4 years ago

Hi Mathew! Were so pleased you were happy with your experience! Look forward to speaking to you next year! Thank you for your positive review! Angela at The HomeProtect Team

Posted 4 years ago

“I shop around every year on all my policies, so it was a nice surprise when my 2nd year policy barely increased on the original new customer price. Therefore I was happy to auto - renew.”

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Posted 4 years ago

Stunning! We like to be as competitive as we can and we're delighted this has been your experience Neil! Thank you for choosing HomeProtect again! Angela at The HomeProtect team

Posted 4 years ago

“accessed my insurance for my home on line, so not much else to say really”

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Posted 4 years ago

“Easy to set up complex buildings insurance.”

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Posted 4 years ago

“Easy process at renewing our insurance. Thanks”

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Posted 4 years ago

“Simple early comms - reasonable competitive price, found some offering a smallish saving but decided to stay with you”

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Posted 4 years ago

“Informative website, had everything we needed to get home insurance.”

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Posted 4 years ago

“Very competitive prince for my insurance”

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Posted 4 years ago

“Easy enough to take out. Product looks good.”

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Posted 4 years ago

“The renewal quote was very good (not hiked up renewal prices like most insurance companies ) getting through to customer service was quick and easy , very operator was polite and understanding . Would definitely recommend this company .”

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Posted 4 years ago

“Money being an issue the price was really good & the service very patient adding in & taking off extras to get the right cover”

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Posted 4 years ago

I'm pleased to read that we've been able to be to take the hassle out of insurance for you Sally. Zoe from the HomeProtect Team

Posted 4 years ago

Homeprotect is rated 4.4 based on 3,154 reviews