Hi Bryan
Many thanks for the feedback, I'm pleased that our operators made your renewal process an easy one.
If you have any further questions, don't hesitate to get in touch.
Regards
Emma
Grove & Dean
Hi Gary
Thank you for the taking the time to leave us feedback, I'm pleased we offered you a good service.
For any further assistance, please don't hesitate to get in touch.
Regards
Emma
Grove & Dean
Hi Philip
Thank you for sharing your experience with Grove & Dean, I'm pleased our operators dealt with your requirements well.
For any further assistance, don't hesitate to let me know.
Regards
Emma
Grove & Dean
Hi Matthew
Thank you for the 5 star feedback, it's great to know our operators reply promptly and in good time.
For any further assistance, please don't hesitate to get in touch.
Regards
Emma
Grove & Dean
“Would appreciate proper quote on renewal instead of phoning to get almost £50discount.They should quote the best price not inflated hoping that the easy pick will pay inflated price,.Not thinking of customer only their profits.”
Hi Stephen
Thank you for sharing your renewal experience with us.
Our renewal invitations are sent automatically and are issued under your current insurer.
Once a customer contacts us, we can then search the market and various insurers to find you the best deal.
I hope the above helps to explain why this process takes place but should you require any further information don't hesitate to let me know.
Regards
Emma
Grove & Dean
“Was insured with this company for two years, no claims, no issues, found much cheaper insurance and cancelled my policy, thats when i was bombarded with emails about missed payments and charges being added, thankfully someone listened to me eventually but it was a very frustrating time”
Hi Thomas
Thank you for sharing your experience with Grove & Dean.
Apologies that you felt you were bombarded with emails but I am pleased one of our operators eventually resolved this.
If you have any further questions don't hesitate to ask.
Regards
Emma
Grove & Dean
Hi Daniel,
Thank you for your 5 star review,
Im pleased to hear that you are happy with the price
For further assistance, please don't hesitate to get in contact,
Lucy
Grove & Dean
Hi,
Thank you for your 5 star rating,
Im pleased to hear that you received a great deal,
For further assistance, please dont hesitate to get in touch
Lucy
Grove & Dean
Hi Gary,
Thank you for your review, i'm pleased to hear that the service was efficient for you.
For any further assistance, please don't hesitate to get in contact
Lucy
Grove & Dean
Hi Graham
Thank you for reviewing your experience with us, I'm pleased you rate our automatic renewal process at 5 stars.
Should you require any further assistance, don't hesitate to let me know.
Regards
Emma
Grove & Dean
Hi Jeremy
Thank you for taking the time to leave us a review, I'm pleased you can comment on our great value.
For any further assistance, just let me know.
Regards
Emma
Grove & Dean
“For a number of years your renewal price has not been beaten. Whenever I have had to contact you your staff have been very helpful, polite and professional.”
Hi
Thank you for the great feedback, I'm pleased our staff were polite and professional and that your renewal price couldn't be beaten!
For any further assistance, don't hesitate to get in touch.
Regards
Emma
Grove & Dean
Hi
Thank you for taking the time to leave us a great review, I'm pleased we could offer a quality service.
Should you require any further assistance, don't hesitate to get in contact.
Regards
Emma
Grove & Dean
Hi Charles
Thank you for the 5 star feedback.
I'm pleased to read that our operators were able to reduce your rate.
Should you require any further assistance, don't hesitate to get in touch.
Regards
Emma
Grove & Dean
