Hi
Thank you for taking the time to leave us feedback, all comments are reviewed and taken on board.
I am glad we were able to offer good value.
Regards
Emma
Grove & Dean
Hi Darren
Thank you for the positive review, it's great to know that you have no complaints!
For any further assistance, please just let me know.
Regards
Emma
Grove & Dean
Hi Anwar
Thank you for reviewing your renewal experience with Grove & Dean.
I'm pleased we could offer a great service and you found the process easy.
For any further assistance, don't hesitate to get in touch.
Regards
Emma
Grove & Dean
Hi Simon
Thank you for taking the time to leave us a review.
I'm pleased that the service you received was good and we were able to deliver a competitive premium.
For anything else, don't hesitate to let me know.
Regards
Emma
Grove & Dean
Hi Mark
Thank you for the 5 star review!
I'm pleased that you received a friendly service and a great price.
If you need further assistance, don't hesitate to let me know.
Regards
Emma
Grove & Dean
Hi Norman
Thank you for taking the time to leave us a review.
It's great to know that our staff are always friendly when you speak with them.
If there is anything else I can assist with, just let me know.
Regards
Emma
Grove & Dean
“Your call centre is as bad as some of the worst centres I have used. " A long wait to get thru, sent to another department who after another long wait cut me off. Phoned again, another long wait ,only to be transfer to another department who did not anwser the phone . The only way I eventually got thru was via an email”
Hi Ian
Thank you for leaving us feedback. I apologise if you experienced issues when phoning us.
If there is anything else you need assistance with, we have a Live Chat facility on our website available Monday-Friday 9am-5pm as well as helpful customer pages with contact information.
Hope this helps.
Regards
Emma
Grove & Dean
Hi Ian
Thank you for taking the time to leave us a great review.
If you need any further assistance, don't hesitate to let me know.
Regards
Emma
Grove & Dean
Hi John
Thank you for sharing your feedback, it's good to know you received a great service and and found the process easy to deal with.
For anything else, don't hesitate to let me know.
Regards
Emma
Grove & Dean
Hi Ron
Thank you for taking the time to leave us a great review, I'm pleased our operator displayed the level of customer service that Grove & Dean are proud to maintain.
Regards
Emma
Grove & Dean
Hi Stephen
Thank you for sharing your feedback with us, I'm pleased that you found our team very helpful.
If there is anything else you need assistance with, don't hesitate to get in touch.
Regards
Emma
Grove & Dean