“The representative that I spoke to Richard, to arrange all the necessary details for renewing my van insurance including policy type, cost and any detail changes were make very clear and politely and gave me peace of mind knowing that my affairs have been taken care of and not taken for granted.
Thankyou.”
Hi Anthony
Thank you for the great review, your positive words will be passed onto the relevant department.
I am pleased our operator displayed the level of service that Grove & Dean are proud to maintain.
For any further assistance, don't hesitate to get in touch.
Regards
Emma
Grove & Dean
Hi Michael
Thank you for the 5 star feedback regarding the renewal of your vehicle insurance.
I am pleased that you found the process easy.
For any further assistance, feel free to visit www.grove-dean-insurance.co.uk where you will find various helpful pages as well as a Live Chat facility.
Regards
Emma
Grove & Dean
Hi Robert
Thank you for sharing your feedback, I am pleased to read that you had no problems.
For any further information please don't hesitate to contact us.
Regards
Emma
Grove & Dean
Hi Jason
Thank you for the 5 star feedback, it's great to know that you felt our operators were easy to deal with and pleasant.
For any further assistance, please visit our Existing Customer area on www.grove-dean-insurance.co.uk where you will find lots of helpful information.
Regards
Emma
Grove & Dean
“I have always had a good experience with Grove and Dean - I have used them for many years for my classic vehicles. From the simple renewal of a policy or the trauma of a claim - they have been very helpful.”
Hi Heidi
Thank you for taking the time to leave feedback. I'm pleased to know that you have consistently received the level of service that Grove & Dean aim to maintain.
If you require any further assistance, please don't hesitate to let me know.
Regards
Emma
Grove & Dean
Hi Alan
Thank you for sharing your feedback, I'm pleased you are happy with the service so far.
To offer some reassurance, we work closely with our dedicated claims handler to ensure that when a claim is made, our customers are at the forefront but if you require any further assistance, don't hesitate to let me know.
Regards
Emma
Grove & Dean
Hi Stephen
Thank you for taking the time to leave us a review.
I'm pleased that our operator displayed the level of customer service that Grove & Dean are proud to maintain.
For any further assistance, don't hesitate to contact us.
Regards
Emma
Grove & Dean
Hi Julia
Thank you for the 5 star review, I am pleased that you experienced a good, friendly service.
For any further assistance, don't hesitate to contact us.
Regards
Emma
Grove & Dean
Hi Martin
Thank you for sharing your feedback.
It's great to know that you received prompt and courteous service.
For any further assistance, please feel free to visit https://www.grove-dean-insurance.co.uk/existing-customers/ where you will find helpful existing customer pages.
Regards
Emma
Grove & Dean
Hi Zelda
Thank you for taking the time to share your experience of Grove & Dean.
Your continued business with us is appreciated, as are your positive comments.
For any further assistance, don't hesitate to let me know.
Regards
Emma
Grove & Dean
Hi John
Thank you for the 5 star feedback, I'm pleased we could meet your expectations and that our staff were helpful.
If you require any further assistance, please don't hesitate to get in touch.
Regards
Emma
Grove & Dean
Hi Graham
Thank you for the great review, I'm pleased our operators handled your renewal efficiently.
If you require any further assistance, don't hesitate to visit our existing customer page https://www.grove-dean-insurance.co.uk/existing-customers/ where you'll find plenty of information should you need it.
Regards
Emma
Grove & Dean
Hi Diane
Thank you for taking the time to leave us a review. I am pleased that you rate us 5 stars.
Should you require any further assistance, don't hesitate to get in touch.
Regards
Emma
Grove & Dean
“My insurance paperwork was sent with last years no claims bonus stated. I contacted them to request a correction and they resent the paperwork with no changes. I contacted them again and this time did not even receive a reply. I believe this is the second time they have done this because my no claims bonus is now 2 years less than it should be.”
Hi Peter
Thank you for your feedback and for bringing this to my attention.
If this matter is still outstanding, please let me know and I will investigate this for you.
Regards
Emma
Grove & Dean
“I spoke to both Dan (in the morning) and Richard (early eve), both were very helpful, took me through the possible options and costs to let me make an informed choice. Thank you for your help.”
Hi Rina
Thank you for sharing your feedback. It's great to know that our operators displayed the level of service that Grove & Dean are proud to maintain.
If you require any further assistance, please don't hesitate to let me know or visit https://www.grove-dean-insurance.co.uk/existing-customers/ for helpful information.
Regards
Emma
Grove & Dean
Hi
Thank you for the 5 star review, I'm pleased to read the staff were polite and helpful.
If you require any further assistance, don't hesitate to get in touch.
Regards
Emma
Grove & Dean
