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Grove & Dean Private Clients Reviews

4.7 Rating 2,965 Reviews
93 %
of reviewers recommend Grove & Dean Private Clients
Read Grove & Dean Private Clients Reviews
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Very pleased with the service so far . Good communication with all relevant information and phone numbers sent to me via email.
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Posted 2 years ago
Hi, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you are very pleased with our service. Good communication is one of our top priorities, and we're glad to know that you found our emails with all the relevant information and phone numbers helpful. Kind Regards Jon Grove & Dean
Posted 2 years ago
I recently used the recovery service for my campervan. It was so quick and simple. The recovery company called me within minutes and recovered my van swiftly.
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Posted 2 years ago
Hi, Thank you so much for sharing your positive experience with Grove & Dean . We truly appreciate your 5-star rating and are grateful for your kind words. We are delighted to hear that you recently used our recovery service for your campervan and found it to be quick and simple. We always strive to provide efficient and reliable assistance to our valued clients, and it's wonderful to know that we met your expectations. Kind Regards Jon Grove & Dean
Posted 2 years ago
Since I changed to Grove & Dean I have always been satisfied with their service. 10/10
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Posted 2 years ago
Hi, Thank you for taking the time to leave us a 5 star review, and we look forward to another year of service. Kind Regards Jon Grove & Dean
Posted 2 years ago
Service was easy to use on line and the information required and given was excellent in timing & format
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Posted 2 years ago
Hi, We appreciate the time taken to leave us a 5 star review, and are thrilled to hear our system is east and straight forward to use. We understand some online systems can be confusing and cluttered so we are thrilled to hear ours exceeded your standards. Kind Regards Jon Grove & Dean
Posted 2 years ago
Good quick service
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Posted 2 years ago
Hi, We are glad to hear we were able to offer quick , effective and efficient service. Our team strives to always offer the best possible service and help in anyway they can. Kind Regards Jon Grove & Dean
Posted 2 years ago
Easy to use website and very competitive rates.
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Posted 2 years ago
Hi, We are happy to hear our website is easy and straight forward to use. Our team always strive to offer the best rate possible and appreciate the time taken to leave us a 5 star review. Kind regards Jon Grove & Dean
Posted 2 years ago
Nice to actually talk a human and not so and so about on badly designed websites, so we'll done
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Posted 2 years ago
Hi, Thank you so much for awarding Grove & Dean Private Clients with a fantastic 5-star rating! We greatly appreciate your kind words and positive feedback. We are thrilled to hear that you enjoyed the personal touch of speaking directly with one of our representatives. We understand the frustration that can arise when dealing solely with automated systems or poorly designed websites and are thrilled to hear you found our system easy and straightforward to navigate and use. Kind Regards Jon Grove & Dean
Posted 2 years ago
Good price and service delivered
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Posted 2 years ago
Hi, We are thrilled to hear we were able to offer a competitive quote and our team were able to offer assistance and help where needed. We appreciate the time taken to leave us a positive review. Kind Regards Jon Grove & Dean
Posted 2 years ago
Happy with quote and set up have had no need to contact them 🤞
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Posted 2 years ago
Hi, Thank you so much for taking the time to leave a 5 star review! We are thrilled to receive such positive feedback from you. We are delighted to hear that you are happy with the quote and set up provided by our team. It's even better to know that you have not encountered any issues or reasons to contact us. Kind Regards Jon Grove & Dean
Posted 2 years ago
Always very polite and totally helpful at all times. Many thanks for all your help over the past years.
Grove & Dean Private Clients 5 star review on 14th March 2024 Grove & Dean Private Clients 5 star review on 14th March 2024
Helpful Report
Posted 2 years ago
Hi, We are thrilled to hear our team were able to assist and help in any way possible. We appreciate the time taken to leave us a 5 star review and look forward to another year of service. Kind Regards Jon Grove & Dean
Posted 2 years ago
It was very good
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Posted 2 years ago
Hi, Thank you so much for taking the time to leave us a 5 star review. We truly appreciate your feedback and are thrilled to hear that your experience with us was very good. Kind Regards Jon Grove & Dean
Posted 2 years ago
I have had lots of different insurance companies over 20 odd years, but with Grove & Dean I found them particularly easy to contact and had clear speaking English on the phone calls which helps a lot! I also had to get recovered which is through Grove & Dean which was the fastest recovery I have had, much faster than the like's of AA or RAC. I would recommend Grove & Dean to anyone looking for a easy life without the stress!
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Posted 2 years ago
Hi, Thank you for taking the time to leave us a 5 star review and we greatly appreciate the feedback. We are thrilled both our team and the breakdown team were able to help promptly and efficiently. Kind regards Jon Grove & Dean
Posted 2 years ago
excellent deal and package from the guys
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Posted 2 years ago
Hi, Thank you for reviewing us, we are so pleased to know you are happy with the policy and premium offered. Kind regards, Molly Grove & Dean
Posted 2 years ago
Nice people to talk to
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Posted 2 years ago
Hi, Thank you for taking the time to review us. Your positive feedback is appreciated and we are happy to hear of your experience. Kind regards, Molly Grove & Dean
Posted 2 years ago
Very competitive price, user friendly app. Would be 5 stars but haven’t had any need to contact them or claim!
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Posted 2 years ago
Hi, We appreciate the time taken to leave this review and and are so pleased to know you are happy with the online and in app service we provide. Kind regards, Molly Grove & Dean
Posted 2 years ago
Professional.
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Posted 2 years ago
Hi, Thank you for taking the time to leave this 5 star review, your positive feedback is appreciated. Kind regards, Molly Grove & Dean
Posted 2 years ago
Excellent service and new underwriter Ageas selected. More expensive but a very good company who delivers when needed. Automatic update on accident details welcome.
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Posted 2 years ago
Hi, Thank you for taking the time to review us, we are so pleased to know you are happy with the service and insurer we have matched you with. Kind regards, Molly Grove & Dean
Posted 2 years ago
Did everything I needed, great price and Swift responses to queries.
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Posted 2 years ago
Hi, Thank you for sharing your review with us, we are so pleased to hear of your positive experience when setting up your policy. Kind regards, Molly Grove & Dean
Posted 2 years ago
The process was straightforward. Questions I asked by email were followed through.
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Posted 2 years ago
Hi, Thank you for taking the time to leave us a review, and we are glad to hear our team were able to help. Kind regards Jon Grove & Dean
Posted 2 years ago
Been insured with them for years but the price increase for my next year of car insurance was too high, phoned to query this and the attitude of the staff member I spoke to was awful. Didn’t try to keep me as a customer although I’ve been insured with this company for five years no claims. Understandably prices are increasing everywhere but I didn’t appreciate the manner in which I was spoken to. Seems they don’t actually care about customer service.
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Posted 2 years ago
Hi, Thank you for taking the time to leave us a review and feedback. As a broker we are only able to offer the prices of the insurers we work with unfortunately and apologise for the service provided. However we will pass the feedback onto the relevant department managers . Kind regards Jess Grove & Dean
Posted 2 years ago
Grove & Dean Private Clients is rated 4.7 based on 2,965 reviews