Hi,
Thank you for taking the time to leave us this 5 star review. We are so happy to hear of your positive experience.
Kind regards,
Molly
Grove & Dean
“I was please initial, but when my renewal became due I received an email saying “my insurer was not going to re~new my policy without any other explanation…… With this I didn’t have a choice but to go elsewhere.
I got a competitive quote and signed up.
Grove and Dean proceeded to charge me £900 on my credit card. Then they said I asked for a month’s extension…. I didn’t and clearly there was no reason for me to request this facility. They had the cheek to ask me to provide evidence of this !
So all in all it seems that things went very haywire? Hopefully this was a glitch for some reason and at the end of the day they are probably a very good company, but we all have to be vigilant and make sure everything is in order with any company we deal with. I now take screenshots of everything at all times. Be aware that you need to make a record of any forms you fill in on line because mostly you don’t get a copy and that needs to change,”
Hi,
We are sorry to hear about the issues encountered at your renewal. Our team has been in touch previously to try and resolve the issue, so if you are looking to discuss this further, please contact us on 01708 925 059, or alternately you can contact us via webchat.
Kind Regards
Jon
Grove & Dean
Hi,
Thank you so much for taking the time to give us a 5 star rating .. We truly appreciate your support and are happy to hear that you found our service easy and professional.
Kind regards
Jon
Grove & Dean
Hi,
Thank you for taking the time to leave us a 5 star review, we are thrilled to hear we were able to offer a competitive quote.
Kind Regards
Jon
Grove & Dean
“Excellent service, all options explained clearly, very friendly call centre. All this made me choose Grove and Dean over all the rest for my motorhome insurance.”
Hi
Thank you so much for giving Grove & Dean a 5-star rating We greatly appreciate your kind words and feedback. We are thrilled to hear that you found our service excellent, with clear explanations of all options, and a very friendly call centre.
At Grove & Dean, we strive to provide outstanding support and guidance and It's fantastic to know that our dedication to delivering top-notch service influenced your decision to choose us for your motorhome insurance.
Kind Regards
Jon
Grove & Dean
Hi,
Thank you for taking the time to leave us a 5 star review. Our team appreciate it and are happy to hear they were able to help and find the best possible policy for you.
Kind Regards
Jon
Grove & Dean
Hi,
We are thrilled to hear our team were able to provide a competitive quote that meet your needs. Our team always strive to find the most suitable policy at the best price.
Kind Regards
Jon
Grove & Dean
Hi,
Thank you for taking the time to leave us a 5 star review, and we are happy to hear our team were able to help and appreciate the time taken to leave us a review.
Kind Regards
Jon
Grove & Dean
Hi,
We are thrilled to hear you have chosen to renew with us for another year, and look forward to another year of service.
Kind Regards
Jon
Grove & Dean
Hi,
We are delighted our team were able to offer a competitive policy at a good price, we always strive to find the most suitable policy and quote for your needs. Thank you for taking the time to leave us a 5 star review.
Kind Regards
Jon
Grove & Dean
Hi,
We appreciate the time taken to leave us a positive review and would like to thank you for taking the time to leave us a 5 star review.
Kind Regards
Jon
Grove & Dean
Hi,
We are thrilled to hear our team were able to offer a competitive quote that fitted all of your needs. Our team always strive to offer the best possible service and help anyway possible.
Kind Regards
Jon
Grove & Dean
Hi,
Thank you for taking the time to leave us a 5 star review and we are thrilled to hear you have chosen to renew with us, we look forward to another year of service.
Kind Regards
Jon
Grove & Dean
Hi,
We are thrilled to hear our team were able to offer a competitive quote and that our system and simple, and easy to navigate. We appreciate the time taken to leave us a 5 star review.
Kind Regards
Jon
Grove & Dean
Hi,
We appreciate the time taken to leave us a 5 star review and we are glad to hear the process has been an easy and straight forward experience.
Kind Regards
Jon
Grove & Dean
Hi
Thank you so much for your wonderful 5 star review of Grove & Dean
Once again, thank you for choosing Grove & Dean Private Clients, and we look forward to serving you in the future.
Kind regards
Jon
Grove & Dean
Hi,
We are thrilled to hear that our online system was easy and straightforward to use. We are always striving to make our process' as clear and easy as possible.
Kind Regards
Jon
Grove & Dean
Hi,
Thank you for taking the time to leave us a 5 star review and we are glad to hear our team were able to offer competitive quote.
Kind Regards
Jon
Grove & Dean
Hi,
Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you are very pleased with our service. Good communication is one of our top priorities, and we're glad to know that you found our emails with all the relevant information and phone numbers helpful.
Kind Regards
Jon
Grove & Dean
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