Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.64

4.6 Rating 1,092 Reviews

90 %

of reviewers recommend Gazeboshop

Company Reviews

Product Reviews

Metrics

4.6

Based on 1,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Gazeboshop 5 star review on 23rd September 2026

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant and helpful staff.”

Helpful Report

Posted 1 year ago

Hi Chrissie, Thank you so much for your kind review! We’re thrilled to hear that our team was pleasant and helpful. Providing excellent service is always our goal, and it’s wonderful to know we hit the mark for you. If you have any questions or need further assistance, don’t hesitate to get in touch. Kind regards, Sam

Posted 1 year ago

“Very good material & they are durable to all year Brought 4 gazebos on 2018 still working same as new👍”

Helpful Report

Posted 1 year ago

Hi Jaishre, Thank you for your fantastic review! We’re thrilled to hear your gazebos are still performing like new after all these years. It’s great to know the quality and durability are standing the test of time – we really appreciate your continued support! If you ever need assistance or have any questions, feel free to reach out! Kind regards, Sam

Posted 1 year ago

“Why are you sending review responses when my gazebo hasn’t been dispatched and is currently not even in this country?”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback and we apologise for the confusion. Our review request emails are part of an automatic flow (which doesn’t recognise items out of stock) and aren’t linked to the live order system. Your order is important to us, and we appreciate your patience during this time. Kind regards, Sam

Posted 1 year ago

“Excellent service - product pages could do with having a little more information and detail on measurements to make life easier but can’t fault dispatch and delivery or quality at all.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your positive review! We're glad to hear you had an excellent experience with our service, and we appreciate your feedback regarding the product page. We're always looking to improve, and your comments on adding more measurement details will certainly be taken into consideration. If you have any more suggestions or need assistance, feel free to reach out! Kind regards, Sam

Posted 1 year ago

“The gazbo shop has been oustanding with their service.”

Helpful Report

Posted 1 year ago

Hi Nick, Thank you so much for your glowing review! We’re delighted to hear that our service has made a positive impression on you. Your satisfaction is our top priority, and we appreciate your kind words. If you ever need assistance or have any questions, don’t hesitate to reach out. Kind regards, Sam

Posted 1 year ago

“Excellent service, staff very helpful and knowledgeable, would highly recommend them Supplied a replacement canopy nextday”

Gazeboshop 5 star review on 2nd September 2025

Helpful Report

Posted 1 year ago

Hi William, Thank you for your wonderful review! We’re delighted to hear that our team provided you with excellent service and that we were able to assist you so quickly with your replacement canopy. Your recommendation means the world to us! If you need any further assistance, don’t hesitate to reach out. Kind regards, Sam

Posted 1 year ago

“Great service and good quality products. The fast delivery service ensured I knew when my items would arrive. Perfect !”

Helpful Report

Posted 1 year ago

Hi Sara, Thank you for your kind review! We’re delighted to hear you were happy with both our service and the quality of our products. It’s great to know our fast delivery made things easy for you - we really appreciate your support! If you ever need assistance or have any questions, please don’t hesitate to reach out! Kind regards, Sam

Posted 1 year ago

“Great service and a quality product”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your amazing review! We’re delighted to hear that you had a great experience with our service and that you’re happy with the quality of your product. Your satisfaction means the world to us! If there’s anything else we can assist you with, don’t hesitate to reach out! Kind regards, Sam

Posted 1 year ago

“Our gazebo looked really good at first. I was impressed that the material appeared to be strong. So we were happy to have our gazebo up in the garden for half the year. By the second summer, the roof/canopy had failed, having become weakened by, I assume, exposure to sunlight. I bought another canopy. This one has also failed after two years, as has one of the side panels. Not quite as rugged as I had hoped.”

Helpful Report

Posted 1 year ago

Hello Barrie, Thank you for sharing your experience with us. We're sorry to hear that the gazebo canopy did not hold up as expected over time. Please note that our polyester canopies and sidewalls come with a 12-month warranty and can weaken after prolonged use. While we strive to provide durable products, factors like extended sun exposure can lead to wear and tear. We do offer a premium 500gsm PVC water-resistant fabric option, which comes with a 2-year warranty and is perfect for long-lasting outdoor use where extra strength and protection are needed. This option will be added to our website soon, but in the meantime, please contact us directly if you would like more information. We truly appreciate your feedback, and if there’s anything we can do to assist you further, please don’t hesitate to reach out. Kind regards, Sam

Posted 1 year ago

“We had a lightweight pop-up gazebo last summer for our golden wedding celebrations. We loved it, but it got shredded in the winds this year. We can’t believe how solid your gazebo feels in comparison. We didn’t get the colour we wanted but it’s very smart in pale grey. Maybe it’ll be around for our emerald anniversary! The service has been excellent, the quality is outstanding, and next day delivery, well, we were very impressed. Many thanks.”

Helpful Report

Posted 1 year ago

Hi Wendy, Thank you so much for your fantastic review! We’re thrilled to hear that our gazebo made such a positive impression compared to your previous one. Pale grey does look very smart, and we hope it will be with you for many celebrations to come! It’s wonderful to know you were impressed with the service, quality, and next-day delivery. We really appreciate your kind words and support! Kind regards, Sam

Posted 1 year ago

“Excellent quality product and quick delivery”

Helpful Report

Posted 1 year ago

Hi Deborah, Thank you so much for your wonderful review! We’re thrilled to hear that you’re pleased with the quality of our product and that delivery was quick. If you have any questions or need assistance in the future, don’t hesitate to reach out. Kind regards, Sam

Posted 1 year ago

“Gazebo top bought as replacement it fitted great and had the velcro on to hang the side walls as well. Seems to be a robust material and should be ideal for my use. My gazebo stays up all year long so if it lasts like my last roof I'll be happy. The price for the workmanship is alright, if you want quality you have to pay for it. I am going to order another replacement roof from here for my other gazebo.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your detailed review! We’re glad to hear the replacement roof fitted perfectly and that you’re happy with the robust material. It’s great to know it meets the demands of your year-round use, and we completely agree - quality is worth it! We look forward to helping you with your other gazebo soon. If there’s anything we can assist you with in the future, just let us know! Kind regards, Sam

Posted 1 year ago

“A no fuss company providing a brilliant service and products.”

Helpful Report

Posted 1 year ago

Hi Andrew, Thank you for your fantastic review! We're thrilled to know that you found our service and products to be brilliant and hassle-free. If you need any assistance in the future, please feel free to reach out. Kind regards, Sam

Posted 1 year ago

“QUICK DELIVERY, SMALL PROBLEM SORTED OUT AT ONCE, WOULD RECOMMEND”

Helpful Report

Posted 1 year ago

Hi Linda, Thank you so much for your positive feedback! We're delighted to hear that your delivery was quick and that any issues were resolved swiftly. Your recommendation means a lot to us! If you have any further questions or need assistance, please don’t hesitate to reach out. Kind regards, Sam

Posted 1 year ago

“I purchased a three way led light kit for my gazebo. It arrived in good time and was well packaged (I love the bag it comes in). I haven't yet used it in my gazebo yet but will do so soon. I have tested it and the lights are fantastic, very bright and I don't think we will have any problems lighting up our catering area.”

Helpful Report

Posted 1 year ago

Hi Darren, Thank you so much for your kind review! We're really glad to hear the LED light kit arrived promptly and that you’re happy with the packaging. It’s fantastic to know the lights have made a good first impression. We’re confident they’ll do a great job lighting up your catering area when the time comes. If you have any questions once you start using them, feel free to get in touch - we’re always here to help. Thanks again for your support! Kind regards, Sam

Posted 1 year ago

“Purchased a 2 x 2 aluminium frame gazebo. Very easy to assemble..built a deck under it which I will secure the legs to avoiding having to use expensive weights. It arrived quickly and well packaged. Frame seems very sturdy and the canvas / ripstock is very strong. Actually wanted two entrances but gazebo shop do not sell panels separately just a whole set which is a pity.”

Helpful Report

Posted 1 year ago

Hi Nick, Thank you for your wonderful review! We’re so glad to hear that you found the assembly easy and the frame sturdy. We appreciate your feedback about the sidewall panels, and we'll certainly take that into consideration. Kind regards, Sam

Posted 1 year ago

“First class top quality gazebo we had the same one outside all the way through the beast from the east it never failed definitely recommend gazebo shop 👍”

Helpful Report

Posted 1 year ago

Hi Craig, Thank you for your fantastic review! We’re thrilled to hear that our gazebo stood strong and has continued to perform for you. It's always wonderful to know that our products exceed expectations, and we appreciate your recommendation! Kind regards, Sam

Posted 1 year ago

“Extremely helpful, it's great that all parts to the gazebo can be purchased if needed, customer service very helpful, and superfast turn around for delivery of item, thank you :)”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your amazing review! We’re so happy to hear that you found our customer service helpful and that the quick delivery made a positive impact on your experience. It’s also fantastic to know you appreciate the availability of replacement parts. We’re always here to support you! Kind regards, Sam

Posted 1 year ago

“Very friendly and helpful company, good quality and prompt delivery”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you for your lovely review! We’re delighted to hear that you found our team friendly and helpful, and that you were pleased with the quality and prompt delivery. Your support truly inspires us to keep providing the best experience for our customers! Kind regards, Sam

Posted 1 year ago

“Great customer service. Well priced products and accessories. Good quality gazeboz for weekly use by all.”

Gazeboshop 5 star review on 15th August 2025

Helpful Report

Posted 1 year ago

Hi Grayham, Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience with our customer service and that you’re enjoying your gazebo. Your satisfaction is our top priority, and your feedback truly means the world to us. Thanks for sharing a photo with your review as well - it’s great to see it in action! Kind regards, Sam

Posted 1 year ago

Gazeboshop is rated 4.6 based on 1,092 reviews