Login
Start Free Trial Are you a business? Click Here

Gazeboshop Reviews

4.6 Rating 798 Reviews
90 %
of reviewers recommend Gazeboshop
4.6
Based on 798 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Gazeboshop Reviews

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
very helpful very quick delivery even rang me back to make sure i had ordered the right thing. only downside you cant order over the phone i struggle with internet ordering i am getting old but as i said they rang me arfter i ordered to make sure my order was correct
Helpful Report
Posted 8 months ago
Hello, Thank you so much for your kind review! We're thrilled to hear that our service was helpful and that we could assist you with making sure your order was correct. We completely understand that online ordering can be tricky sometimes, especially if it's not your preferred method. While we don't offer phone orders directly, we're always happy to provide assistance in any way we can to make the process easier for you. If you ever need help with another order, don't hesitate to reach out - whether it's online or over the phone. Kind regards, Sam
Posted 8 months ago
Delivered promptly and all in one piece
Helpful Report
Posted 8 months ago
Hi, Thank you so much for your 5-star review! We're so glad to hear your order arrived quickly and in perfect condition. We always aim to provide the best service possible, and it’s wonderful to know we met that standard for you. If you need anything else, feel free to reach out anytime! Regards, Sam
Posted 8 months ago
The gazebo is fantastic. Delivery was okay. I ordered weights but they did not arrive with the gazebo. They arrived much later when the windy weather had passed. Nonetheless I would buy from them again
Helpful Report
Posted 8 months ago
Hi, Thank you for your review! We're so happy to hear you're pleased with the gazebo - it’s great to know it's working out well for you. We apologise for the delay with the weights, and we completely understand how timing can be important, especially when the weather is unpredictable. We appreciate your patience and your understanding, and we're grateful to hear that you'd consider buying from us again. If you ever need anything else in the future, please don’t hesitate to reach out! Regards, Sam
Posted 8 months ago
Excellent Quality !!!!
Helpful Report
Posted 8 months ago
Hi, Thank you for the 5-star review! We're thrilled to hear you're happy with the quality of your purchase. Your satisfaction means a lot to us, and we hope to continue providing excellent products for you in the future. If you need anything else, just let us know! Regards, Sam
Posted 8 months ago
Very helpful, quick delivery and quality tablecloth
Gazeboshop 5 star review on 2nd November 2024
Helpful Report
Posted 8 months ago
Hi, Thank you for the fantastic 5-star review! We're so glad to hear you found our service helpful and enjoyed the quick delivery. It’s great to know you're happy with the quality of the tablecloth as well. And thanks for uploading a photo - your tablecloth looks amazing, and the colours really pop! We appreciate you taking them time to leave your feedback. Regards, Sam
Posted 8 months ago
Great product and service
Helpful Report
Posted 9 months ago
Hi, Thank you for the 5-star review! We're so glad to hear you're happy with both the product and our service. Your satisfaction is our top priority, and we look forward to serving you again in the future! Regards, Sam
Posted 8 months ago
Ordered a new canopy for my gazebo which came quickly and easy to put on.
Helpful Report
Posted 9 months ago
Hi, Thank you for your feedback! We’re glad to hear that your new canopy arrived quickly and was easy to install. If you have any questions or need further assistance, please feel free to reach out. Enjoy your gazebo! Regards, Sam
Posted 9 months ago
We were pleased with the perdsonal follow up.
Helpful Report
Posted 9 months ago
Hi, Thank you for your kind words! We’re glad to hear you appreciated the personal follow-up. Regards, Sam
Posted 9 months ago
We have bought a number of Gazebos from Gazeboshop over many years now. The order arrives promptly, they are well made, strong and look great. I always think the test of a great supplier is how they react when there are hitches - we recently had a tiny problem with a new gazebo - Gazeboshop didn't hesitate to replace the whole canopy and deliver within a couple of days - that is what I call service! We use them all summer as extra rooms in the gardens. Great product, Great Service.
Helpful Report
Posted 9 months ago
Hi, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve been happy with our gazebos over the years and that they’ve been such a great addition to your garden. It’s also great to hear that our service met your expectations when you encountered that issue with the new gazebo. We believe that customer satisfaction is all about how we handle those moments, so we’re delighted to know that our quick response made a difference. Thank you again for your continued trust in us, and we look forward to supporting you with any future gazebo needs! Kind regards, Sam
Posted 9 months ago
I bought a new roof for a 3m x 3m the fabric is good quality if not as dark green as I hoped for but the delivery costs seemed very high to me £15.00 for a box
Helpful Report
Posted 9 months ago
Hi, Thank you for your feedback! I'm glad to hear you're happy with the quality of the roof fabric. I’m sorry it wasn’t as dark green as you were hoping - as our disclaimer reads, actual colours may slightly differ from your screen due to monitor settings. Regarding the delivery cost, I understand your concerns, and I’ll certainly pass your feedback along to our team. We strive to offer fair shipping rates, but we will review this to ensure it’s as competitive as possible. Thank you again for your purchase and for sharing your thoughts. If you have any other questions or need assistance, don’t hesitate to reach out! Kind regards, Sam
Posted 9 months ago
Great product and great service, arrived next day ! I ordered the 2m x 2m version primarily to protect power tools from the weather. It's great quality for the money. Very pleased with my purchase
Helpful Report
Posted 9 months ago
Hi, Thank you so much for your fantastic review! We're thrilled to hear that you're happy with the product and the fast delivery. It’s great to know the 2m x 2m version is working well for protecting your power tools! We truly appreciate your feedback and are glad you’re pleased with your purchase. If you need anything else or have further questions, don’t hesitate to reach out! Thanks again for choosing us! Sam
Posted 9 months ago
We have used the Gazebo shop to develop out Event Lactation MumPod® a space where parents can change their baby, feed their baby or express their breastmilk in comfort away from the hustle and bustle of a busy festival or conference. We have had a couple of issues which have been resolved without a problem and replacements sent. The qulity of the Inflatable 3 x 3 Gazebo is excellent. We went on to order the inflatable porch, however were unable to fit the front wall with this in place, but we will be discussing this and hope that Gazeshop can develop this option.
Gazeboshop 5 star review on 15th October 2024 Gazeboshop 5 star review on 15th October 2024 Gazeboshop 5 star review on 15th October 2024 Gazeboshop 5 star review on 15th October 2024 Gazeboshop 5 star review on 15th October 2024 Gazeboshop 5 star review on 15th October 2024 Gazeboshop 5 star review on 15th October 2024 Gazeboshop 5 star review on 15th October 2024 Gazeboshop 5 star review on 15th October 2024
Helpful Report
Posted 9 months ago
Hi, Thank you so much for your detailed feedback! We’re thrilled to hear that our products have played a part in creating your Event Lactation MumPod® - what a wonderful initiative to support parents at festivals and conferences! It’s great to know the quality of the Inflatable 3m x 3m Gazebo has met your expectations, and I’m happy to hear the issues you encountered were resolved smoothly. We also appreciate your feedback about the inflatable porch and the challenges with fitting the front door panel. We’ll definitely take this into consideration and will discuss potential solutions to improve this setup. Kind regards, Sam
Posted 9 months ago
Pleased with the product and service Problems with the courier but sorted due to persistence from the vendor Many thanks
Helpful Report
Posted 9 months ago
Hello, Thank you for your feedback! We're glad to hear that you’re pleased with the product and our service. We truly appreciate your understanding regarding the courier issues, and we’re committed to resolving any challenges that arise. If you need anything else or have further questions, please don’t hesitate to reach out. Thanks again! Sam
Posted 9 months ago
We have been ordering from here for years and always have perfect service and after sales. Ordered sets of new side panels and canopy and they were delivered next day as promised. Quality is excellent - our gazebo is out 365 days a year as it covers a hot tub - waterproof and windproof its perfect - we just renew the panels and canopy after they fade through the weather which we expect , every 18 months or so but the replacement cots are great value for the quality they provide as the frame is still perfect. Highly recommended
Helpful Report
Posted 9 months ago
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you've been satisfied with our service and products over the years. It’s great to know that your gazebo is holding up well in all weather conditions. We appreciate your loyalty and your feedback on the replacement panels and canopy. It’s always our goal to provide excellent quality and value, and it’s rewarding to see that reflected in your experience. Thank you for recommending us! If you ever need anything else, feel free to reach out. Kind regards, Sam
Posted 9 months ago
Very high quality gazebo replacement canopy. Beautriful deep colour and thick premium quality!! Very happy with our purchase also couldnt find 2.5 x 2.5 anywhere else! Arrived within 1-2 days!
Helpful Report
Posted 9 months ago
Hello, Thank you so much for your review! We’re thrilled to hear that your product arrived quickly and met your expectations. Our team works hard to provide a prompt and helpful service, so it’s great to know we could assist you. We appreciate your feedback and look forward to serving you again! Kind regards, Sam Gazeboshop
Posted 9 months ago
Product was delivered quickly and was of good quality as usual. Id ordered the wrong cour online so called the office. I was answered promptly and the situation was rectified with no issues
Helpful Report
Posted 9 months ago
Hello, Thank you for your review! We’re glad to hear that your product arrived quickly and met your quality expectations. We strive to provide excellent customer service, so it’s great to know that we could help resolve your issue promptly. We appreciate your support! Kind regards, Sam Gazeboshop
Posted 9 months ago
I'm very upset that I don't have the tent.
Helpful Report
Posted 9 months ago
Hello, Thank you for getting in touch. Upon review, our team has confirmed that your order has been delivered. My colleague has also sent you an email with more details. Please contact us at 01295 258922 to discuss this further. Kind regards, Sam Gazeboshop
Posted 9 months ago
Gazebo and print came out looking fantastic, and works perfectly for what I need as a mobile detailer. Highly recommend 👌
Gazeboshop 5 star review on 2nd October 2024
Helpful Report
Posted 9 months ago
Hello, Thank you so much for your fantastic review! We're thrilled to hear that the gazebo and print are working perfectly for your needs as a mobile detailer. It's great to know you're happy with the result! We really appreciate your recommendation. Kind regards, Sam Gazeboshop
Posted 9 months ago
Excellent service & speedy delivery
Helpful Report
Posted 9 months ago
Hello, Thank you for your kind review! We're delighted to hear you were pleased with our service and the speedy delivery. We appreciate your feedback and look forward to serving you again! Kind regards, Sam Gazeboshop
Posted 9 months ago
Far better quality than I expected, bought this as a light cheap small version to replace an all singing and dancing much larger event tent. Frame is sturdy and roof/side sheets are good quality. Very satisfied especially when it was budget/cost as the main factor in my purchase
Helpful Report
Posted 10 months ago
Hello, Thank you so much for your review! We're thrilled to hear that our gazebo tent exceeded your expectations. It’s great to know that you found the quality to be sturdy and reliable, especially for your needs. We always aim to provide great value, and we’re glad to see that reflected in your experience. If you ever need anything else, feel free to reach out! Enjoy your new tent! Kind regards, Sam Gazeboshop
Posted 9 months ago
Gazeboshop is rated 4.6 based on 798 reviews