Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,487 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,487 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As advertised and a very good solid arch”

Helpful Report

Posted 1 day ago

“Saw this garden furniture set online and thought it would look great in our garden.Ordered it which was pretty easy and it arrived on time,well packaged.Once we put it in situ we were very happy with it.”

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Posted 3 days ago

“Excellent product at a very reasonable price and quick delivery. Recommended company to buy from”

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Posted 6 days ago

“Great product, delivered quickly. Will definitely use again”

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Posted 6 days ago

“No communication, delivery didn't turn up after waiting in all day when it was booked in for delivery, item arrived with no warning, item was damaged and missing key component so therfore at present useless, customer services were useless regarding all issues all still outstanding, don't evan trust them to refund when item is returned absolutely no confidence in garden street”

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Posted 6 days ago

“Product and service both excellent”

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Posted 6 days ago

“Lovely swing seat”

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Posted 1 week ago

“Beautiful swing seat delivered when expected. Even though we were late back our delivery man went in the side gate and assembled it anyway. When we got back 20 mins later it was all done. Great service!”

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Posted 1 week ago

“Very happy with the item and a great price. An issue with a damaged component was swiftly rectified and a replacement part was sent. Great service.”

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Posted 1 week ago

“The best price and super quick delivery.”

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Posted 1 week ago

“Really pleased with my garden furniture from Garden Street. The service in store was excellent as was delivery. Would definately recommend to friends and family”

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Posted 1 week ago

“Product is great with a very reasonable price. Delivery was made as promised on date and on time.”

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Posted 1 week ago

“Easy to put together. It’s really lovely, thank you”

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Posted 1 week ago

“The furniture was lovely very well made and the delivery very quick and a lovely van man who helped put the chairs and bench just where l asked him thank you.”

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Posted 1 week ago

“I ordered a cover for our Bramblecrest patio set & paid for next day delivery, unfortunately APC failed to deliver. Contacted Customer Service who were very helpful dispatched another cover and received the following day.”

Helpful Report

Posted 1 week ago

“I ordered a pergola cover and was advised the size was 4m x 3m. I needed to use this internally on my wooden pergola to make it look nicer. I started to put it up and realised it was too wide but not long enough. The size was 3.4 x 3.7. When I complained they said it was for a 4x3 pergola so obviously it was smaller? Not sure how that makes sense. Chased them by many emails and they turned round and said it was my fault for not checking the size and now I had tried to put it up could not return it. Terrible service.”

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Posted 1 week ago

“Amazing BBQ fast delivery and great customer service highly recommended”

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Posted 1 week ago

“I ordered over the phone but they got my name and email wrong. Then they sent the wrong shed and the fixings were missing which I had to ring up about and they took another 4 days to arrive. But the bag also had facing wood strips in so now need to find someone else to attach these I had to get the shed put up as had arranged for someone to do it for me luckily they had some hinges we could use. It didn’t paint well as was bright orange and took a lot of covering with Cuprinol paint The shed was very cheap wood disappointed all round.”

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Posted 1 week ago

“Great service. Perfect delivery. And now, in the middle of June, beautiful flowers. Just as described.”

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Posted 1 week ago

“Can't fault the service ,very smooth from ordering to delivery . Goods well boxed and delivery on time . Yes I would use this company again”

Helpful Report

Posted 1 week ago

Garden Street is rated 4.2 based on 7,487 reviews