Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,489 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived well before expected”

Helpful Report

Posted 7 years ago

“It's hard for me to rate the service with very good because one of my trellis panels arrived damaged. However, the company dealt with it very well.”

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Posted 7 years ago

“Good product good delivery fair price”

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Posted 7 years ago

“Pleased with product. Delivery time and service was also good. Would use again.”

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Posted 7 years ago

“Quick and helpful, Speedy delivery .”

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Posted 7 years ago

“DELIVER TO THE CORRECT ADDRESS, THE INVOICE WAS MADE OUT TO CORRECT ADDRESS, UNFORTUNATELY THE DELIVERY LABEL WAS DIFFERENT AND THE DRIVER JUST PLONKED AROUND THE BACK OF NEIGHBOURS HOUSE OPPOSITE, ITS A SHAME BECAUSE PRODUCT IS EXCELLENT, VERY GOOD VALUE & QUICK SERVICE”

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Posted 7 years ago

“Very prompt and reliable service”

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Posted 7 years ago

“Found exactly what I was looking for albeit slightly more expensive than another site. Helpful over the phone and delivery to time.”

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Posted 7 years ago

“Prompt Service”

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Posted 7 years ago

“The service was excellent. Delivery was prompt and timely. The product was, on the whole good, however the back panel cross bracing meant that the position of the upper and lower screws was impossible and a work round had to be found also one of the doors needed some serious wood working skills to make it fit. Lucky I'm handy with wood.”

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Posted 7 years ago

“Ordering was easy and delivery was qick”

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Posted 7 years ago

“Arrived on time and was well packaged. Instructions were ok, but had to read through a couple of times. Like others, took me about 3 hours to put and that was with 3 of us. It was a windy day so 3 people was about right...would have struggled with 2 people given it's quite flimsy until all the struts are in place. Overall does what it promised to do. Great little shed. Really like the door being the full width of the shed. Much easier to get things in and out.”

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Posted 7 years ago

“Very pleased with service from garden street, the products look very good, but not had chance to unpack as going away. The ease of ordering and the helpful advise all good. Only downside and not really garden street fault is that carrier did not ring or contact us in the 24hrs before, and we arrived home just as the courier was knocking the door. Very lucky!!”

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Posted 7 years ago

“Competitive prices, quick delivery. Would use again.”

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Posted 7 years ago

“Very happy with purchase”

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Posted 7 years ago

“This a very good shed but the instructions to put the shed together could be better also the roof section could do with a do with a strap to run from the fount to the back of the shed to help and with the construction of the roof but this is still a good shed for the price a I would recommend it from this company”

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Posted 7 years ago

“delivered on time”

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Posted 7 years ago

“Ordering and paying was easy and the product description was good. The set arrived a little outside the 3-5 working days but now that it has arrived I am pleased with it. It seems to be very sturdy. Unpacking and assembly was mercifully easy. The finish seems to be good, i.e. a sort of hardwood for the table top and chair back and seats and a plastic paint finish in a nice shade of green for the rest. It is ideal for my little patio and will fold down small enough to make for easy winter stowage. Garden Street has consistently been very pleasant to deal with.”

Helpful Report

Posted 7 years ago

“Would have scored it higher but as I bought this as a gift to be delivered to friends house I wanted to track online. The online system was saying awaiting dispatch 4 days after purchase. I emailed update as I was concerned there may be a problem. I never received a reply!! The product was delivered when online system was still saying awaiting dispatch! If you have customer tracker system it needs to be updated & emails replied to! Otherwise happy with service I received.”

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Posted 7 years ago

“Reason for 4* is because they delivery was delayed a week. But for the product I would definitely give it a 5*!!!! Solid and beautifully fits in our garden. Easy to assemble.”

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Posted 7 years ago

Garden Street is rated 4.2 based on 7,489 reviews