Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,628 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,628 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 4th December 2025

416

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, would definetely use this company again”

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Posted 4 years ago

“Very good quality 10 out of 10”

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Posted 4 years ago

“Little bit confused why you would send me a survey still to receive my order. Tried to contact the company with no luck.”

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Posted 4 years ago

“You keep asking for a review .. why!! You canceled my order and wouldn’t send it.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great service, product arrived safely and with everything in the package. Good heat and looks lovely”

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Posted 4 years ago

“Bought the burbage Stirling black metal rails and posts to add onto small brick wall . Very happy with the end product . Delivery was a lot quicker than stated . It’s said 8 weeks and came within a week . The customer services team over email were also very helpful and answered all my questions in good time .”

Garden Street 5 star review on 27th February 2021

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Posted 4 years ago

“It’s not arrived yet”

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Posted 4 years ago

“Excellent service throughout. Assembly was quick and easy. Excellent quality product and already recommended. .”

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Posted 4 years ago

“As always very efficient professional service fast dispatch and delivery.”

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Posted 4 years ago

“A company who delivered what I wanted when I wanted it.”

Garden Street 5 star review on 26th February 2021

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Posted 4 years ago

“Pictures are poor and misleading, especially with the wooden bin store”

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Posted 4 years ago

“Second time I have been sent a survey report and yet the product still hasnt arrived. I will considfer reviewing at that time”

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Posted 4 years ago

“very pleased with the service.”

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Posted 4 years ago

“Very helpful emailed me when product was back in stock and sorted out problem with delivery quickly and efficiently. Easy to contact - would definitely use again.”

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Posted 4 years ago

“Kept up to date on delivery/out of stock etc. Delivered on time. Good quality”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“Quick delivery and easier-than-expected to put together - max an hour and a half (some help from my 9 year old son, but easily doable solo). If it was going to be exposed to harsh wind and rain, I'd want to play around with the straps to make more taut, but in a sheltered corner of the garden it should be fine.”

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Posted 4 years ago

“Very pleased with goods purchased but thought delivery charges were rather expensive.”

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Posted 4 years ago

“Excellent customer service and a very good product”

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Posted 4 years ago

Garden Street is rated 4.2 based on 7,628 reviews