Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,588 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,588 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 12th October 2025

415

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swing chair - Poor packing of product leading to items broken and missing parts. Back rail on seat snapped in two pieces (in picture covered in brown tape so we could assemble it) Cracked arm rest Missing bolts and washers”

Helpful Report

Posted 4 years ago

“We bought a palram sky light shed absolutely awful product it’s a knock off keter shed imported but at full price!!! Really flimsy rattles in the wind thin cheap material at top prices terrible to put together do not by this product!!”

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Posted 4 years ago

“Lovely bench - very poor delivery and service”

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Posted 4 years ago

“Works a treat, wife very pleased with adjustable stool, although you do have to watch for your fingers as the attached label informs you. Great price as well”

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Posted 4 years ago

“Very good high quality garden furniture cover”

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Posted 4 years ago

“Accepted order but were unable to deliver”

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Posted 4 years ago

“we paid you in full on the 8th of may it went out of our account on the 10th and we ve waited for a delivery ever since its now ennd of june still no arbour .”

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Posted 4 years ago

“Very pleased with the Rowlinson rectangular planter and lattice which arrived promptly within the delivery time slot quoted. Easy to assemble and looks good.”

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Posted 4 years ago

“Money taken and after nearly 2 wks was informed they did not have the goods. Should not have taken money if no goods. They did refund but will not shop there ever again.”

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Posted 4 years ago

“Brilliant box ! Every was smooth”

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Posted 4 years ago

“You wouldn’t believe it! I have been asked to review the product BEFORE it has been delivered. Now TWO weeks OVERDUE.”

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Posted 4 years ago

“Great product, communication and service”

Garden Street 5 star review on 14th June 2021

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Posted 4 years ago

“Delivery good. No problems. Would use again”

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Posted 4 years ago

“The product ordered is fine, exactly what we wanted, slight issue with advertising 5/10 days delivery when it wasn’t in stock, they did notify me, but still a bit annoying as took 4/5 weeks.”

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Posted 4 years ago

“Not received goods on agreed delivery date and despite many phone calls no revised date, so would like to now cancel, hope this doesn’t become a difficult process as the service so far has been very disappointing”

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Posted 4 years ago

“Perfect item problems with delivery but sorted with a phone call 5***** product and service. We've stained it but comes treated as photo”

Garden Street 5 star review on 13th June 2021

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Posted 4 years ago

“Great product and service”

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Posted 4 years ago

“Really Happy with the product.”

Garden Street 5 star review on 12th June 2021

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Posted 4 years ago

“The item I bought is fine, although some minor manufacturing errors. Main concern was that website gave a 5-10 day delivery slot, but when I emailed I was told it was 14 - 28 day delivery.”

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Posted 4 years ago

“Product came on time and was exactly as described. Great service. Subscribed to emails and now get notifications of other products too.”

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Posted 4 years ago

Garden Street is rated 4.2 based on 7,588 reviews