Login
Start Free Trial Are you a business? Click Here

Garden Street Reviews

4.2 Rating 7,717 Reviews
81 %
of reviewers recommend Garden Street
4.2
Based on 7,717 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Garden Street Reviews
Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

Write Your review

Anonymous
Anonymous  // 01/01/2019
I purchased a summer house and green house, unfortunately the summer house did not fit the area it was intended to fit it came as a square and not a corner house the item was returned and a full refund given i would have no problem using Garden Street again
Helpful Report
Posted 7 years ago
Shed as described, great service and quick delivery. Would use again.
Helpful Report
Posted 7 years ago
Good price, and great customer service
Helpful Report
Posted 7 years ago
As described and delivered promptly- excellent
Helpful Report
Posted 7 years ago
my online order of a mini wooden greenhouse went without a hitch, delivery time was prompt. The package had received a battering but the contents were so well protected that nothing was damaged. So pleased at the ease of putting it together, even the hinges were in place. A very happy customer
Helpful Report
Posted 7 years ago
After 2 weeks, I am still waiting for the missing parts to arrive. Phoned twice, greeted very well on both occasions, but still no parts. As such, the shed is incomplete and therefore useless. I have to arranged for the tradesman to come back and complete at an additional charge. Whilst I accept these things happen, and the issue lies with the supplier & its chosen courier, my contract of goods is with Garden Street. Contract of sale will be terminated, and GS can arrange for the collection.
Helpful Report
Posted 7 years ago
Prompt delivery and good product
Helpful Report
Posted 7 years ago
For the product I was wanting, Garden Street were the cheapest but also had the colour and wheel option I wanted but couldn't find elsewhere. Delivery took a while, but as I opted for free delivery I was expecting that anyway. Only compared price with product I wanted, but would definitely check out their prices for future purchases
Helpful Report
Posted 7 years ago
We ordered a greenhouse but none in stock so given a larger one for same price. Delivery man really polite. Putting it together was a challenge as no written instructions just pictures. You have to be really methodical. Good sturdy build.
Helpful Report
Posted 7 years ago
Good shed, a bit fiddly but got there in the end, definitely needs two people.
Garden Street 5 star review on 23rd December 2018
Helpful Report
Posted 7 years ago
I only had a problem with the delivery information. Garden Street helped very well with my questions.
Helpful Report
Posted 7 years ago
Arrived before due date. Packaged very well. Full instructions enclosed.
Garden Street 5 star review on 22nd December 2018
Helpful Report
Posted 7 years ago
A good product at a good price and delivered very efficiently.
Helpful Report
Posted 7 years ago
Great customer service
Helpful Report
Posted 7 years ago
Happy with service a little confusing when I got my delivery details incorrect but was quickly rectified
Helpful Report
Posted 7 years ago
Didn't have too much dealings with Garden Street because all delivery details of summer house were through Shire.
Helpful Report
Posted 7 years ago
Very good product. Great customer service Would definitely recommend and will be using again.
Helpful Report
Posted 7 years ago
Unbeatable customer service - my order proved to be a little tricky and Garden Street went above and beyond to make sure all was sorted to my satisfaction.
Helpful Report
Posted 7 years ago
The service was good with a phone call to discuss delivery but the packaging wasn't substantial enough and the box was quite damaged. Luckily the bird table wasn't but you definitely need to package them better – stronger cardboard and bubble wrap perhaps.
Helpful Report
Posted 7 years ago
Person I spoke to at Garden Street was very helpful but still not received goods ordered on 27 November with delivery within 3 to 7 days. Subsequent call to Garden Street last week I was informed that item was out of stock with supplier due in at the end of last week and still nothing. Would not order from Garden Street again Maureen Humphreys
Helpful Report
Posted 7 years ago
Garden Street is rated 4.2 based on 7,717 reviews