Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,869 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,869 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 22nd August 2026

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“how can I write a review when I have not received the item”

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Posted 7 years ago

“Don’t know why I’ve been asked to write a review haven’t received anything yet!”

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Posted 7 years ago

“Great service,even put the shed up in a storm, despite getting soaking wet. Would definitely use them again. Very polite and courteous.”

Garden Street 5 star review on 22nd March 2019

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Posted 7 years ago

“Ordered screening panels to use for part privacy. Excellent & efficient service, ordered and received within couple of days. Would certainly use this company again.”

Garden Street 5 star review on 20th March 2019

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Posted 7 years ago

“Delivery etc 👍 was excellent but product instructions was very poor and in the wrong order making assembling of shed very difficult.”

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Posted 7 years ago

“Very good quick service thank you”

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Posted 7 years ago

“I wish every company was this easy to deal with , first class service all round Tony”

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Posted 7 years ago

“Very straightforward to deal with and helpful with information.”

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Posted 7 years ago

“Palram Sierra 3x4.25 patio cover. Very good communication from ordering to delivery today. Hopefully will put together on Wednesday.”

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Posted 7 years ago

“Order arrived as intended within a reasonable amount of time. Instructions could be better but I managed to assemble without a fuss. The product itself looks great once assembled. Our neighbours have commented already. Not sure how strong it is against the environment and usage but it doesn't look very sturdy. Still, for the price and practicality, I am very satisfied.”

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Posted 7 years ago

“Very pleased with the overall service received on my order for Palram Martinique 5000 Gazebo and matching curtains. Order was delivered a week later, which was earlier than expected. Had a minor issue on the curtains with no extension pack included, which was satisfactorily resolved. Would definitely recommend Garden Street.”

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Posted 7 years ago

“Delivery was good, customer service was good, kept me up to date with the progress of my purchase. Product was excellent”

Garden Street 5 star review on 18th March 2019

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Posted 7 years ago

“Great product, very good quality; look fabulous in my living room. Putting it together was easy but you definitely need 2 people. Delivery was quick. Very pleased, will buy from the company again.”

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Posted 7 years ago

“I'm not sure whether it's my fault of yours but I ordered and paid for the bike storage before learning about the 2-4 week delivery date. I'm writing this review as I've been emailed asking me to, but the storage still isn't here. I think that's says it all... 4 weeks is totally unacceptable to deliver something, you obviously don't hold stock. This makes you a middle man taking a nice chunk of this sale for profit... As I say, still haven't received the item so can't review it.. I'm sure it's lovely, it cost enough!! 4 weeks delivery is NOT acceptable in 2019. Make it clearer on the website that this is the case. If I'd have known you would not have got my custom”

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Posted 7 years ago

Good Morning, Thank you for your review. All Trimetals items are made to order, so stock isn't held for these products. We advertise on the product page of the item that it has a lead time of approximately 14-28 working days. Once ready for dispatch you shall be contacted directly in order to schedule your delivery date. If in the meantime you do have any questions or queries please feel free to contact us. Kind Regards. GardenStreet

Posted 7 years ago

“The gate that we bought was really good quality and we are extremely happy with it, However, there was no phone call to arrange delivery so the first time no one was in so the man had to come a second time of my arranging. He said that he often had to deliver an item twice due to the lack of arrangements.”

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Posted 7 years ago

“Good customer service, Had a chip on the BBQ rack warmer and they happily sent me a replacement.”

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Posted 7 years ago

“Order arrived well packaged and on time. Easy to order online and item as described”

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Posted 7 years ago

“Well organised company. Helpful employees.”

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Posted 7 years ago

“Very pleased with the way the order was delivered ,very good service and happy with the price and quality of the furniture”

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Posted 7 years ago

“Great service, quick delivery, great product, would definitely recommend”

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Posted 7 years ago

Garden Street is rated 4.2 based on 7,869 reviews