Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,549 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the dog bed. Was exactly as described on their website. Thanks guys.👍”

Garden Street 5 star review on 5th April 2020

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Posted 5 years ago

“Experience all good!”

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Posted 5 years ago

“What an excellent company to deal with! Ordered a 6x8 Skylight shed on Sunday and it was delivered a few days later. More than happy with the cost, excellent delivery and suburb shed, easy to handle and construct. Well done to Garden Street for a perfect transaction and a more than fair price.”

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Posted 5 years ago

“Very good no problems, thankyou.”

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Posted 5 years ago

“Excellent garden furnature very pleased with it. Also great communication. Thank you.”

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Posted 5 years ago

“Brought the Palram Sierra 2.3 x 4.6m grey Canopy. Very pleased with my purchase and service received from Garden Street.”

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Posted 5 years ago

“delivered promptly, not put up yet but looks a great product.”

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Posted 5 years ago

“Product just arrived looks all in order and delivered in acceptable time period. Quality looks good, looking forward to using.”

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Posted 5 years ago

“Very good service and would recommend”

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Posted 5 years ago

“Everything was present even extra nuts and bolts! No damages whatsoever. Took a few days to erect but was well worth it. Absolutely great looking and so strong so sorry we didn't buy it long ago would highly recommend even though it's pricy it's worth every penny! You only get what you pay for.”

Garden Street 5 star review on 31st March 2020

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Posted 5 years ago

“Product was great and I shopped around and Garden street was cheapest. Delivery good and I’m enjoying the furniture in my back garden. Thanks really pleased customer”

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Posted 5 years ago

“Very happy with the communications, service and delivery in very challenging times. Many thanks”

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Posted 5 years ago

“Just received our new Palram hexagonal greenhouse. Courteous and efficient service from Garden Street, Palram delivered on the day requested, now in the process of preparing base and assembling. Looking forward to many hours of enjoyment in the garden.”

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Posted 5 years ago

“Purchase of Palram canopy: Very good product and service. After ordering contacted by Garden Street to arrange delivery date and then notified when despatched etc. No issues at all. Very happy with level of service, thanks.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Other than a bit of uncertainty about the delivery date, which the company got onto straight away , I am very happy with the product and delivery tracking service.”

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Posted 5 years ago

“Great customer service! 2 years ago I bought a Palram Olympia Patio Cover from Garden Street which I’ve been very pleased with. Firstly I received a phone call to arrange a delivery, which was nice, and I remember it arriving promptly (I can’t remember exactly, but I think few days) Two of the roof panels arrived with a bit of damage, which was a small packaging error but they replaced them very quickly - a couple days. 2 years after my order I contacted then as I,ve been trying to find a particular bolt they use and they replied saying they would contact the supplier. Today I received the bolts free of charge. Very pleased with product and particularly Garden Street costumer service!”

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Posted 5 years ago

“Excellent product..... excellent service.....Buy with confidence.....Would definitely buy from again 100%”

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Posted 5 years ago

“A top quality product, fast delivery and really easy to fit. Highly recommended, really enhances the garde - Palram are the best in the business.”

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Posted 5 years ago

“Good product good good customer service friendly and knowledgeable”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,549 reviews