Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,549 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, product arrived promptly and courier advised us of two hour window. Sierra patio cover by Palram is fab and was a doddle to erect. Very pleased well done Garden street and Palram.”

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Posted 5 years ago

“Quick delivery and a good quality product. Good selection of items at fair prices.”

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Posted 5 years ago

“Brilliant service quality goods will be back”

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Posted 5 years ago

“we ordered 2 buildings, a shed and a summerhouse, and both were handled with very good care and attention. The 2 x men were pleasant and efficient. I've now got to put the buildings up! I will submit a photo when the works are finished.”

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Posted 5 years ago

“Very good all round. Would recommend.”

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Posted 5 years ago

“Efficient!”

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Posted 5 years ago

“Delivery was longer than stated but was not unexpected during the current situation. All delivered now and very pleased with product.”

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Posted 5 years ago

“I ordered the sand pit and water play station for my granddaughter’s birthday and was absolutely delighted when it arrived in time for her birthday as I had been told it would not be delivered for several weeks. Thank you so much, a delight to do business with you. A very easy, fast and efficient service and such good quality. A very satisfied customer.”

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Posted 5 years ago

“I recently purchased a Palram Mythos greenhouse from Garden Street and would like to highly recommend their company. In what has been a very different time for businesses I called to check if the item was still available for delivery. My call and questions were answered swiftly and efficiently and I completed my purchase online. Delivery was as promised and well packaged and complete. Fantastic service thank you. Price was very competitive too.”

Garden Street 5 star review on 12th April 2020

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Posted 5 years ago

“Great product and service thanks. Will be placing another order shortly”

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Posted 5 years ago

“Bought the lifetime garden storage unit. It was a bit pricy but the best price was from Garden street. The product is top quality, great instructions and looks like it will last a long time. The delivery was spot on and any communication with Garden street was quick and accurate.”

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Posted 5 years ago

“Very good ,came within 2days ,and very good product , Would defiantly use again”

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Posted 5 years ago

“Ordered Grangee garden flower circle. Delivered within 48 hours. Looked so good I bought another two. Again delivered as quick. I have used garden site previously and again and again. Only one small criticism no loyalty points offered for returning customers say 10% off next purchase 5% seems a little measly.”

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Posted 5 years ago

“Nice product at a good price and a minor problem sorted very quickly.”

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Posted 5 years ago

“Great product, great service”

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Posted 5 years ago

“Ordered a Glendale gazebo, very pleased with quality of product and quick delivery by Garden Street. Would recommend both for service and product.”

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Posted 5 years ago

“Excellent customer service ,ordered my shed it was delivered no problems and no fuss what more could you ask for .thanks guys .”

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Posted 5 years ago

“Swift delivery, good products and competitive price.”

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Posted 5 years ago

“Great service and excellent value, I had questions that were answered within hours and the delivery was fast. I would recommend the team and product.”

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Posted 5 years ago

“Excellent and prompt service - very competitive price for the item ordered.”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,549 reviews