Great customer service! 2 years ago I bought a Palram Olympia Patio Cover from Garden Street which I’ve been very pleased with. Firstly I received a phone call to arrange a delivery, which was nice, and I remember it arriving promptly (I can’t remember exactly, but I think few days) Two of the roof panels arrived with a bit of damage, which was a small packaging error but they replaced them very quickly - a couple days. 2 years after my order I contacted then as I,ve been trying to find a particular bolt they use and they replied saying they would contact the supplier. Today I received the bolts free of charge. Very pleased with product and particularly Garden Street costumer service!