Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,549 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use web site ordering, very good communication and fast delivery. Garden Arch well made and easy to put together”

Helpful Report

Posted 5 years ago

“Great quality stuff...garden chairs and table set, parasol, parasol base. Came on different deliveries (not a complaint)All deliveries were well managed and on time. No damage and friendly delivery crew. Would recommend Garden centre.”

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Posted 5 years ago

“I was a little daunted when I opened the box ! So many parts. Watched the assembly video a couple of times & then watched it in stages as I was building. Good quality shed, double doors & maintenance free. Took two of us about 8 hours to assemble. Price was cheapest I could find on net by over £100. Delivery was 4 working days under current conditions which is excellent. Palram Skylight 6x8”

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Posted 5 years ago

“Hugely helpful over the phone. Would recommend and use again. Particularly conscious of the high quality of service they provided during such a busy and difficult period.”

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Posted 5 years ago

“Good communication product was easy to use and would definitely buy again nice black as well. Will be even better after a couple of coats.”

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Posted 5 years ago

“Great shed - a little tricky to build but looks great once its up. The skylight roof is a nice feature.”

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Posted 5 years ago

“Thank you for an excellent service Rebecca”

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Posted 5 years ago

“Value for money & Excellent service & delivery.”

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Posted 5 years ago

“Great little shed at a good price. Easy to erect with good instructions. Delivery very slow but probably due to the current Corona Virus situation.”

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Posted 5 years ago

“Bought a shire bunny play house which arrived exactly when I wanted it to. I was even offered to cancel the order for a full refund if it arrived too late. This is the mark or s great customer focused business. The playhouse looks fantastic even before we have been able to paint it. Very pleased and more so are my children. Thank you very much!”

Garden Street 5 star review on 17th April 2020

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Posted 5 years ago

“Very prompt delivery in spite of the current Coronavirus restrictions. Excellent condition; well packaged, and the arch is now proudly 'in situ', ready for the roses to adorn it.”

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Posted 5 years ago

“I will 100% recommend Garden Street to friends and family! Super fast delivery and the item is of brilliant quality. Very easy to build, clear instructions, quality materials, well packed and without fault! Very reasonably priced - cheapest price and I rally shopped around. Looks amazing, very pleased! Thank you! Will shop with you again! 😊”

Garden Street 5 star review on 16th April 2020

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Posted 5 years ago

“Our items were delivered in good time despite the challenging circumstances, excellent product, service and communiction - very happy customer!!”

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Posted 5 years ago

“very good delivery time and an excellent product”

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Posted 5 years ago

“Very happy with our purchase, we bought a bistro set. It came quite quickly considering the Covid lockdown. I would definitely recommend and use this company in the future.”

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Posted 5 years ago

“Excellent customer service, despite the current difficult working conditions. They sent the wrong item by mistake. Once I contacted the company by email, they quickly sent the correct item at no cost to me. Very helpful and polite email. The best way to judge a company is how they behave when things go wrong, and Garden Street get 5/5.”

Helpful Report

Posted 5 years ago

“Your lorry man was very pleasant. He offered to assist in getting the container into the back garden. However we decided that given its weight we would leave it on the drive and I would transport it in sections later. The photo shows my 'helper' testing out the system before the roof was put on (and a second coat of Cuprinol).”

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Posted 5 years ago

“The customer service and all communication i received was excellent, i would highly recommend Garden Street.”

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Posted 5 years ago

“I ordered a Draper 600W Hedge Trimmer 550mm on 8th April 2020 during Lock Down and on Wednesday before Easter. It arrived on Tuesday 14 April, the day after Easter Monday. Brilliant service. I wasted no time using my new toy and found it to be excellent. I am very happy with service, product and price.”

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Posted 5 years ago

“Excellent customer service and prompt delivery, despite current circumstances”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,549 reviews