GardenFurnitureCovers.com Reviews

Name: GardenFurnitureCovers.com
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.61

4.6 Rating 7,194 Reviews

91 %

of reviewers recommend GardenFurnitureCovers.com

4.6

Based on 7,194 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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GardenFurnitureCovers.com 5 star review on 27th March 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“sent wrong covers and tried to contact company who would not answer telephone or emails. Realised other customers had similar problems with warnings not to use this web site,”

Helpful Report

Posted 6 years ago

“Still waiting delivery after two weeks!! NOT GOOD>”

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Posted 6 years ago

“Still not received item purchased”

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Posted 6 years ago

“Not helpful”

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Posted 6 years ago

“Ordered a cover on Thursday expected it on Friday. It’s now Tuesday and it hasn’t arrived and no communication. The cover now appears on site as “on back order”. I would like my money back please.”

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Posted 6 years ago

“ordered cube furniture cover,paid asked if we were pleased with our purchase only to find out, out of stock”

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Posted 6 years ago

“Still waiting for order to be delivered!......phoned company after a week and was assured it would be delivered shortly.....still waiting after nearly two weeks.....tried to phone again but was continually number one in the queue!!......dreadful service.”

Helpful Report

Posted 6 years ago

“Ordered product on 4th July, received email confirming order. Emailed them two weeks later after hearing nothing about the progress of the order. After a further 5 days of hearing nothing in response to my email I tried to email again, but their website wouldn't process any of my five attempts to contact them. Their website states they provide great customer service and quick delivery, but unfortunately I am yet to witness any evidence of this. They have my money, but I have neither the product or any updates from them.”

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Posted 7 years ago

“When you first received our cover it was great, fast delivery, excellent fit and 100% waterproof ( at this stage I would have given it 5 stars) however after only 4 months we have had significant colour change, severely faded and with this the cover had gone extremely brittle and torn badly in several places! We went for the deluxe range that was uv protected and waterproof thinking the material would be better quality and keep our garden sofa covered and protected, however now with the tears this will not be possible. For £69.99 we always were careful when placing the cover on and off and stored it properly when not in use during the day, We thought the quality would be better and last longer then this. Such a shame!”

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Posted 7 years ago

“Wrong covers sent. Replacements will not be sent until wrong ones collected and received back in warehouse. So even IF correct ones are delivered this time, I have had to be at home for 3 days - and it has taken nearly a week from order to delivery. Not good enough!”

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Posted 7 years ago

“I am still awaiting delivery. I have tried to track the delivery but all I get in response is that there is no tracking information. You tell me what has gone wrong!!!”

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Posted 7 years ago

“I ordered a bbq cover - I got a water shedding pole. In order to get the bbq cover I paid for I have to go to a post office and spend money sending back something I don’t want. Then they will send me the thing I ordered apparently.”

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Posted 7 years ago

“Still waiting for my order !!”

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Posted 7 years ago

“Still waiting for delivery ordered on 23/2 No apology when I asked for money back Rubbish service GFC-00012869 James Gaskin”

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Posted 7 years ago

“Can’t comment at this stage as goods have not been received. Have contacted the carrier who have not received the item from you yet.”

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Posted 7 years ago

“Ver poor quality product. I have sent it back and asked for a refund.”

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Posted 7 years ago

“Received my cover just over a week ago - within one hour it had blown off and it wasn’t even that windy! Just returned from a week away, having put stones on top to try to weight down and it was all blown up again and full of rain weather!!! Totally useless and that’s just after 2 weeks - god help me if there was a real storm 😡😡”

Helpful Report

Posted 7 years ago

“I wish I could write a review on my covers that I ordered! I stayed in to receive them on Friday afternoon, they were not delivered. When I spoke to the delivery co they said delivery was attempted and a card left. This was untrue, I was sat where I could see the house front and no one delivered a card. Apparently they are being delivered Monday afternoon, another afternoon I have to wait for their delivery. Not happy”

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Posted 7 years ago

“THE ITEM ITSELF WAS EXCELLENT BUT AS FAR AS THE INTERNET ORDERING SYSTEM WAS CONCERNED IT LEFT A LOT TO BE DESIRED.THE AFTER SERVICE ALSO WAS THE SAME.”

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Posted 7 years ago

“I have still not received delivery of my order placed on 29 Sep 17. And to register my complaint about the appalling follow up delivery service. I received a card to say that delivery had been made on 3 Oct 17 and I accept I was not in to receive it. I then booked a new delivery date for Fri 13 Oct which was not delivered. I phoned APC on Sat 14 Oct at 0800 only to be told that it was due for delivery today (which is not what I agreed). Nevertheless my wife has been in all day i.e. between 0800 -1600 but still no delivery. Having phoned the delivery company this evening she was told it is scheduled for tomorrow. this is totally unacceptable and my wife has to be at another appointment by 1400. If delivery is not made before then I will be cancelling the order and requesting a refund. You can then see if you have better luck getting the product back! I would appreciate a call in the morning to confirm please.”

Helpful Report

Posted 7 years ago

GardenFurnitureCovers.com is rated 4.6 based on 7,194 reviews