GardenFurnitureCovers.com Reviews

Name: GardenFurnitureCovers.com
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.62

4.6 Rating 6,741 Reviews

92 %

of reviewers recommend GardenFurnitureCovers.com

4.6

Based on 6,741 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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GardenFurnitureCovers.com 5 star review on 15th December 2023

Anonymous

GardenFurnitureCovers.com 5 star review on 6th December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an outdoor table cover on the 12th April but will not be dispatched until the following Friday? Quite poor customer service I feel.”

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Posted 3 days ago

“I can’t review this because I still don’t have it!!”

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Posted 5 months ago

“I ordered a rain cover for a pato table. Next day I received an email saying that it would be delivered the following day. Two days later it had still not arrived. I phoned the courier and was told that the cover had not been dispatched. I phoned Sixty stores but the phone was not answered. The following day I started reading reviews of Sixty Stores and realised that I am not alone with this problem. The overall service has been poor!”

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Posted 5 months ago

“Still not received goods”

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Posted 5 months ago

“No confirmation email. Poor”

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Posted 6 months ago

“2 stars only unfortunately: Whilst I hope the product is exactly what I require, I have had no email confirmation of order email, and there was no option to create a log-in to your website so other than you having taken my money, I am waiting on trust that you have the order in hand. Fingers crossed! Graham And, the order has not arrived yet so I cannot fill in the rest of this form very well.”

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Posted 6 months ago

“Very poor communications, no email of sales confirmation, only my PayPal payment . Emailed to check order status after week , then parcel arrive . Hopefully this was one off for other customers. Gives customer peace of mind that order has been safely placed .”

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Posted 6 months ago

“Your part of the purchase was ok. Turner your delivery courier won’t leave in a safe place ridiculous for such a small purchase. Am still waiting for it to be delivered!”

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Posted 6 months ago

“Haven’t received it yet and you’re expecting a review???”

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Posted 7 months ago

“Ordered on Friday 8th, heard nothing from you till you want a review I suggest you confirm an order and give an indication of when a delivery can be expected.”

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Posted 7 months ago

“Still waiting for my delivery and unable to track it”

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Posted 7 months ago

“Still havn't received my parcel. APC tried to deliver my parcel but as we work during the day and nobody could sign for the delivery they returned the parcel to the depot. Phoned them and asked if they would leave in a secure place or at our neighbours but was refused as they insisted the parcel must be signed for. Asked further if they would deliver to my works address they again refused saying only the supplier could do this. Asked if they would deliver on a Saturday again refused as this was a premium service and would attract a £16 surcharge. APC are the most unhelpful courier service that I have ever experienced which reflects poorly against your excellent service. The only option available to me is to rebook the delivery for Monday hoping that it will be delivered after 2pm when my wife returns home from work. APC will attempt 3 deliveries before the parcel is returned to you, a near certainty before I have to contact your customer services department for further help. Kindest regards. Dorian Gaskin.”

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Posted 8 months ago

“Delivered the wrong item and would not refund me until they had picked up my parcel (I sent them a photo of the item). As this is for my holiday lodge I said there would be nowhere for them to collect it from here so I now have to take it home and wait almost a week for them to collect it and get my refund. Not happy at all as the whole point was to have it delivered to my lodge and I will be going home next Monday so no time to re-order.”

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Posted 1 year ago

“This review is not based on the quality of the product which is very good but the very poor performance of their delivery service provider. Who does not give enough notice of the delivery time and when you re-arrange delivery, send you a text to say another failed drop off, but the driver did not call at the door and when challenged said sorry goods, not on the van. I, therefore, had to re-arrange the delivery again wasting more time having to stay in. This is the second time deliveries have been botched by the provider. Happened in September as well.”

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Posted 1 year ago

“This is the 2nd one we have had due to the first letting in water after around a year, hope this is better”

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Posted 1 year ago

“Purchasing the product was excellent. The delivery process was very poor. Waited in on the day APC stated. They sent a text saying I was not in. This was incorrect. Phoned Garden furniture who said they would get the GPS tracking and APC photograph of my front door as they would not give it to me. To date, I have received nothing. Don't believe they tried to deliver. Goods were received 4 days later. Regards Roger Halford”

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Posted 1 year ago

“Not received item as yet. It was supposed to be delivered on Friday or Saturday last week but has not arrived!”

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Posted 1 year ago

“The product is great . When mine didn’t arrive after 7 days I queried it and was told “for some reason it’s saying it hasn’t been dispatched “. And then I was told it had been lost and they were sending me a replacement one .”

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Posted 1 year ago

“Arrived on time. Large but unable to secure to furniture so first windy day and it flew off despite lots of objects weighting it down on top of table and at floor level. Areas are worn through with holes and after first few days of rain it was not waterproof and the furniture underneath was wet. Seems heavy & durable but actually full of holes, water got through and it can not be secured down on furniture without bricks and other items.”

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Posted 1 year ago

Hi, We are very sorry to read your review. Having checked your file we cannot see that you have ever been in communication with us. We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 1 year ago

“I have not yet received the products - delivery company have confirmed two time slots on two separate days but have still not delivered . Very disappointed with the service .”

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Posted 1 year ago

GardenFurnitureCovers.com is rated 4.6 based on 6,741 reviews