“Booking was easy and quick, I booked on a Sunday evening and revived all my information first thing on Monday morning! Even before booking, Gap 360 we’re always happy to answer any questions and help me out which I’m very grateful for! Very much looking forward to my trip!”
Thank you for your review. We are so pleased that you found the booking process easy and that we have been able to answer all of your questions. Don't forget that we are here to help out right up until you finish your trip. We hope you have an amazing time ✈️
“i haven't received any information about my booking. i am not happy that i have just spent £106 and after two days still don't know any information, this is unacceptable.”
Hi Amelia, thank you for your feedback. We can see that you booked your trip on Friday evening when our offices were closed for the weekend. You should have received a confirmation email at the time of booking which also states that it can be up to two days before further trip information is sent to allow for the time the offices are closed. You should receive an email this morning with more information from your Trip Coordinator who will be happy to help to answer any questions you may have about your trip 😊
“Gap 360 could not be a more helpful company to book your alone trip with. They reply to emails within the day and answer any questions big or small. Great excursions for all their trips and would highly recommend this company for solo travelling holidays!!!!”
“amazing travel experience , great organisation , so much fun travlling with people same age . I loved my trip with gap 360 and i will book other trip or sure”
Hi Fiorella, thank you so much for your review and awesome photos! We are so glad you had an amazing time on your trip, can't wait to plan the next adventure with you!
“Had the best 2 weeks of my life on the South Africa Wild Adventure. Met the most amazing people and every activity exceeded my expectations massively.”
Hi Mollie, we are so happy to hear that you had the best 2 weeks of your life on our South Africa Wild Adventure! Thank you for your lovely review and for sharing your amazing photo 😊
“I've never known service like it - all the guys are great, super helpful/friendly and found great prices for flights. Would recommend to anyone! Cannot wait to get to Asia!”
Hi Tasha, thank you so much for your review! Don't forget we are still here to help with any questions you have right up until you get home. If we don't hear from you before, have an amazing time in Asia 😊
“Very helpful from the start, helping choose what trip was best for me and then organising it all. They went above and beyond to get me onto the trip I wanted to do even though it was already fully booked. My 5 weeks travelling around Asia has to be the best weeks of my life thanks to you guys.”
“Gap 360 offers many incredible opportunities to meet likeminded individuals, and explore continents of the world you've always dreamed of going at a reasonable price. Although the trip I went on felt very intense at times with little breaks I'm very glad I went and have learnt so much about the Asia and myself”
“Very helpful team and were quick to answer any questions, flights were estimated within 24 hours of you booking your trip and all information I needed was explained in great detail. The team were useful and the price of the trip was affordable”
“Before booking I wasn’t 100% sure on what trip to go for. Jon was very helpful and patient and explained all the different options I could go for. He was very responsive to my messages meaning I’ve been able to book my trip very quickly.”
“In February 2019 I went on the Thai Adventure Tour. The tour and itinerary I really enjoyed! The places we went to were incredible and the location of accomodation was very good.
However, the itinerary did not explain that there were so many days of travelling where the whole day was taken up. This was dissapointing as I was not expecting to not have as much time in each place. To improve this the itinerary should make it very clear, or the tour should be a few days longer.
I was also not warned about not being able to use my travel card/ any card unless you spend more than 500 Thai Baht. This was rather annoying as the ATM charged £5-6 every time cash was withdrawn.
Our guide was very friendly, although they were NOT a tour guide. This was the most dissapointing part of the trip. Our guide could hardly speak any English, which immediately created a barrier between getting to know one another. It also didn’t help as they were not able to give us any information/ knowledge on the places. I missed out on many extra acitvites because my guide did not tell me about them. I also had no help arranging post travel transport, despite asking, so had to figure it out and book it myself (I was told our guide helps with this when I booked the trip).
Overall I was extremely dissapointed in the level of guidance from our tour guide. I do not feel i got my moneys worth at all and so will not be booking again.”
Thank you for your review, we are glad that you enjoyed the itinerary! Thank you for taking the time to leave us feedback, we really appreciate it and will take it on board.
