“Although I had the most amazing time and did some incredible things, I genuinely think that was down to our group rep and the group I was in. However, I feel that once you are out of the company Gap360 do not care about you, it's all about the money for them. Also, whoever wrote the itinary need to actually do the trip and maybe then they will get the information right. I am glad I did it and have made memories that I will cherish forever but I do not recommend Gap360 as a company.”
Hi Stevie-Jo, thank you for your review - we are glad to hear that you had an amazing time in Thailand! Your personal Trip Coordinator will be reaching out to you for more information regarding your additional comments, please look out for an email :)
“This is the second time I've booked a trip through Gap360 and would highly recommend them to any young travellers seeking adventure and venturing out into the world themselves. From helping me to book my flights (and getting a fantastic discount) to answering my endless questions about everything from visas to currency, they have truly gone over and above to get me from A to B and made it as smooth a process as possible.”
“Overall the trip to Thailand was very eventful and fantastic. The tour guide deserves a great deal of respect for everything. The activities were as great as stated in the leaflet. Despite the overall trip, there could be a few improvements. Firstly transport was said to be mainly included, but this wasn't true and cost around £100-£150 in total. The ATM charges cost £5 per transaction, which was horrendous. Additionally there should be a average age range (ours was around 20-21 years old.
It is important to note that a this company cannot control the types of people who book this trip. Unfortunately most of our group were cliquey, snakey, 2-faced, and gossipy; these qualities are very unattractive. Some of the group were really nice, but it is expected that you will be stuck with some untrustworthy people. The cliquey ones made nights out difficult as they excluded others, and then made a massive deal out of them leaving early. Apart from that, the trip was a good success!”
Thank you so much for your review, it's great to hear that you had such an amazing experience! It would be great if you could drop us a quick email on info@gap360.com to let us know about the parts of the itinerary that you thought were misleading so we can make any of the necessary changes to avoid this happening in future.
“The Thai Adventure was by far the best thing I’ve ever done! My tour guide Rung made it so enjoyable for everyone, and it was so nice to be shown around the country by a local! Would highly recommend Gap 360 to anyone, as not only are the trips amazing but they are really helpful from start to finish. I unfortunately got food poisoning whilst away, but they phoned me straight away giving advice. Can’t wait to book my next trips very soon!!”
“The website is clearly laid out, staff very informative and there is a wide variety of trips. The trip I choose was incredible and I would definitely recommend it!”
“I really enjoyed my Turtle Conservation trip in Costa Rica. We were caught in floods on the way home and the company Gap 360 put us in touch with was great at helping us get home - we were well looked after! I did love the turtle conservation project we chose in the end was not completely how it described to us - much more basic and we only ate rice and beans. I loved the experience but be prepared for a challenge!!
Before I left Gap 360 had all the answers I needed to the questions that I had”
“They always answered my questions and happy to help. I only had a brief idea of my travel plans but once I had visited the office I felt much more comfortable and excited as the plan was clearer in my mind. Gap 360 is also a good company as it sounds as though most of the employers have been travelling themselves so I feel like they are the best people to relate to.”
Hi Victoria, glad we could help! We love being able to share our travel knowledge and help people plan their own adventures :)
We look forward to you travelling with us again soon!
“I had the most amazingly organised trip from flights to early pick up and accommodation! Thank you so much for making the once in a life time trip stress free”
Hi Loren, thank you so much for your review and the beautiful photo! We are so happy that we were able to take on all the stress so you could focus on enjoying your time away :)
“The experience I had in Bali is not one that I would take back, however I wish it could have gone so much differently!
As I was doing turtle conservation, I expected to feel as though I had done some good. However when I got there, there was no turtle expert only interns from Thailand that spoke no English and a ton of mistreated dying turtles. It became clear to me that my fellow volunteers were more keen to take pictures than work as they had signed up to do. This company, green lion, takes your money to spend a fraction of it on turtle eggs so you as the consumer can abuse it before returning it to the sea dooming it- that is if it survived that long.
Other problems I had include:
Not having enough drinking water provided; not enough food prepared; expensive taxi services; no hot water; no clear information; no contact to coordinators; not being able to do construction as the school was closed; not ever beening able to do teaching.
All in all I would not recommend this trip to anyone and in future I will personally steer clear of any booking company and sort it out my self as that seems to be the only way of getting the real experience and at the cheapest price.”
Hi Ella, thank you for your feedback. This is something that we are immediately addressing with the in-country team as we are surprised to hear this. One of our Trip Coordinators will be in contact with you to discuss further.
