“Gap 360 were beyond helpful when I was looking to book the Thailand trip. I asked so many questions as it is my first time solo travelling and everyone answered very quickly and were very helpful and friendly. I would highly recomend!”
“Everyday was action-packed with pre-booked activities so we had ample opportunity to experience the culture, the place, and the people we were travelling with. Our tour guide, Mai, made the trip all the better by being a true friend as well as a responsible and knowledgeable guide. She was able to propose any number of optional activities for any free time we may have had and was so good at orchestrating a group of our size - 21 people - when it came to transport, accommodation, and dining.
We mostly stayed in hostels some of which were more luxurious than hotels we have in Europe. With the Thai 25-day adventure, we were able to cover a lot of ground, travelling from the north to the south of the country before hopping from island to island. I would strongly recommend this tour to others.”
Hi Thomas,
Thank you so much for taking the time to share your experience with us! 😀
We're thrilled to hear that your 25 -Day Thai Adventure was filled with action-packed days and that you had lots of opportunities to immerse yourself in the culture, surroundings, and the wonderful people you traveled with.
It's fantastic to know that Mai, your tour guide, also played a significant role in enhancing your journey.
Thank you for recommending our tour to others. We truly appreciate your kind words and are overjoyed that we could contribute to making your trip a memorable one. 🤩
“The customer service was great, gave me plenty of information regarding the holiday and I think it be a great opportunity for me to meet new people and enjoy travelling”
“Had an awful experience on a gap360 tour to Thailand back in July. During our trip in Chiang Mai, I was assaulted. I never told anyone of this incident because I was so traumatised at the time this happened. It is only now I feel I can speak out about it. Our group had gone to a bar and nightclub in central chiang mai and I couldn’t find my wallet. I asked group members if they had seen it and they all denied it. I became really distressed because neither my guide nor group would help me look for it and so I went off on my own in a complete state of panic through the dark streets of chiang mai (it was probably about 1am at this point). I am prone to have meltdowns and so being a vulnerable young woman on her own, a man of Thai ethnicity asked if I was alright. I was crouched up against a wall in tears and he came up to hug me. I was unable to push him away and this was when he assaulted me. To add to this, I was lost and couldn’t find my way back to the hotel. I couldn’t get hold of my tour guide or anyone in my group. I was completely on my own. After hours of wondering about I eventually found my hotel but of course I couldn’t get into my hotel room! My incredibly selfish roommate had taken the only key for herself and so I had no way to get back into my room, despite begging the hotel receptionist to give me a spare key! So there was me in a complete state, having just been assaulted and lost with no way to get into my hotel room.
I then found out from one of my tour members that she had my missing wallet the whole time, despite saying she hadn’t seen it when I asked her earlier that evening! If she had just told the truth this would have never happened.
It wasn’t until about 5am that I was able to get back into my hotel room. It was then I decided I was quitting the tour and going home. The treatment the other tour members gave me was unforgivable and I feel this company has no regard for health or safety. I am still scarred months later from this experience and given what happened to me I should consider suing them.
Please if you are a young girl on her own, do not choose this company. I fear others will have the same fate. Gap360 clearly cannot guarantee a safe trip.”
Hi. We are truly sorry to hear that you had a negative experience travelling in Thailand. We strive to offer the best tours possible and we take these statements incredibly seriously, and would like to take the opportunity to investigate this further and support you.
The best opportunity for us to assist is when you raise an issue during the trip, or utilise our 24/7 emergency line, however, we completely understand and appreciate this was a sensitive situation and that you didn't feel comfortable coming forward at the time.
Even though your trip has ended, we are here to help. If you need support or guidance dealing with this incident, please get in touch and we can help with options such as counselling.
As this review is anonymous we would ask that you please get in touch with us so we can investigate this matter further, and check your well-being. We will do all we can to help and support you.
“So far my experience has been nothing but positive. I’d been looking back at the trip page so many times and everything I was seeing just seemed great. The team were on hand to answer any questions which really put me at ease and they have all of the tools on hand to make booking your trip super simple.”
“I had the best time of my life to start my 10 months in Australia the week in Sydney I made friends for life and made me feel a lot less nervous about moving to the other side of the world. Amazing experience sand boarding and dolphin watching! Will definitely book with gap360 again”
Thank you for your review, Rebekah, and thank you for sharing this amazing photo and video with us! It looks like you have had an incredible time! Have an amazing adventure in Australia 😊
“I went to Ghana for 3 weeks volunteering in child care. This meant I spent the morning at a school and the afternoon at the orphanage which was walking distance. I had the best time and this was my first time travelling completely alone. I was met at the airport and made so many good friends which just made my experience that much better, including Aimee who works for gap360! The first weekend we went to a trip at Cape Coast, which was just eye opening. I don't think I've ever experienced such a friendly culture. Everyone is lovely and helpful and I felt so safe. I would recommend this trip to absolutely anyone and would encourage them to make the most of every second and sign up to everything. My accommodation and the food was just amazing, I would love to return!”
Hi Lara,
Thank you so much for taking the time to share your incredible experience volunteering in Ghana with us. We are delighted to hear that your three weeks were filled with meaningful connections, impactful work, and unforgettable moments.
It's truly heartwarming to know that you felt welcomed and safe throughout your stay and made lots of friends on your placement. 🙂
We strive to create opportunities for volunteers to make the most of their experiences, both in terms of personal development and contribution to the local community.
Once again, thank you for choosing Gap360 for your volunteering adventure in Ghana.
Best wishes,
The Gap 360 team
“Patrick was really friendly and helpful tour guide and answered any questions we had!!! He was also very quick to respond if i had any issues and helped take me to hospital when my hand was infected!!”
Hi Laurie, a big thank you for your review! We're delighted that you had such a fantastic time. It's wonderful to hear that Mr. Patrick, your tour guide, answered all your questions and also did an incredible job assisting you throughout the tour. 😊
Hey Jack, thanks for the awesome review! We're thrilled to hear you had a fantastic time, and it is great to hear that Mr. Patrick, your tour guide, did such an incredible job.😊
“This was my first trip with Gap 360 and it was absolutely amazing. I can't believe how much of Egypt I got to see in just 1 week! I had an amazing guide and would definitely recommend it to anyone.”
“I’ve just finished one of the most amazing experiences of my life. Travelling with Sonny has been amazing, he is so kind and funny. He knows so much about where we went. And having an allergy he made sure I never ate any gluten and reassured me every time we ate. Hands down the best tour guide ever. “Take it Easy” Thank you Sonny for making the trip amazing wouldn’t know what to do without you. Aka Ketchup 😂😂😂”
“I was with sonny on the 25day thai tour over Christmas and new year!! He was the most amazing tour guide so helpful especially accommodating to my severe nut allergy, he helped us book all the extras we needed and was available to us at all times when we needed help!! He made the experience amazing and would highly recommend”
“simply magical. Sonny’s heart of gold, sense of humour and energy made my experience unforgettable! Sonny went above and beyond to keep us safe but also to have a smile on our face every second of every day! Truly the kindest and purest soul! Thankyou thankyou thankyou sonny sonny cool for making my dream a reality! ❤️”
“Words cannot describe how lucky I am to have had Sonny as our tour guide. His smile, energy, and passion are infectious and he knew how to lift the mood up during trickier times. He provided constant support, and made sure to keep us safe at all times (knowing my group, we need it!!!!). I’d like to think that I have made a friend for life in him, and I shall miss him very much during my travels!
Any backpacker will be in safe hands with him. Take it easy, Sonny!!!!!!!”
“I booked onto the Thai Intro 18 day tour with Sonny and had the most incredible time!
Sonny is an absolutely incredible tour guide with constant facts, recommendations and support plus friendship!
My trip would not have been the same without him and I will miss him so much!
He is an amazing person and has found his calling in life!
Love you Sonny!
My whole experience with Gap360 has been amazing and I will be booking more trips in the future! Xxx”
Hi Paige,
Thanks for sharing your incredible experience on the Thai Intro 18-day tour with Tour guide, Sonny! We're thrilled to hear he made your journey memorable with constant facts, recommendations, and support.
We look forward to more adventures with you in the future!
“We’re only in day 10 of our 25 day tour of Thailand and already wanted to take the opportunity to say how well organised it has all been by Gap360 but especially our tour guide Mr. Patrick. The trip has already come with its challenges and he hasn’t let any of them phase him at all. He’s continued to support and re assure the whole group and it’s been a pleasure already. Looking forward to the next 15 days together.”
Hi Will,
Thank you so much for taking the time to share your positive feedback on your Thailand tour with Gap360! We're thrilled to hear that you've been enjoying the experience so far, and it's wonderful to know that Mr. Patrick, your tour guide, has played a key role in making it a memorable and well-organized adventure.
It's always rewarding for us to know that our team members go above and beyond to ensure our travelers have a fantastic time.
As you look forward to the rest of your journey, we hope they bring even more incredible moments and experiences.
Wishing you a wonderful continuation of your tour and a Happy New Year ahead!
“I just had the best month of my life traveling Thailand. I met some of the nicest people and amazing friends who I will be in contact with in the future. Mai was an amazing tour guide, we couldn't of asked for anyone else, always happy and smiling, even on days when she wasn't 100%. We will all miss her. I will definitely be doing a trip like this again soon!”
