“Just finished the 25 day tour with the amazing tour guide Nyla, who made the trip so easy and enjoyable especially for first time travellers. Would 100% recommend the Thai adventure!!”
“I have recently completed my Thai intro plus . It was amazing start to finish .
Meeting new people various ages . I was the oldest so I was apprehensive at first but it didn’t matter during the trip .Visiting new places and experiencing new cultures .
I did so much in a short period . I did things which I never thought I would do .
Anyone thinking about doing the trip should just book the intro plus .
All the team are helpful they help with flights and Questions that you may have .
Tour leaders are always helpful .
We had Ollie who was fab and full of knowledge about Thailand .
I was envious of al the others as few are in Sri Lanka and Vietnam now .
Just book you won’t regret it .”
“Loved this tour! Our tour guide called Aek was amazing and made the trip such fun. Overall everything was great and traveling to each place was efficient. However, some of the accommodations in Koh Samui, Krabi and Koh Phangan were further away from the busier areas which made it more difficult to easily get to many restaurants and bars. Otherwise, had such a good time and met some amazing people!”
“Overall I had a great time. Great people, amazing tour guide called Aek! All transport was sorted and accommodation. Accommodation in Krabi (which wasn’t really krabi) Koh Samui, Koh Phangan were very out of the way. Had to always get taxis everywhere and when it was raining meant we couldn’t really do much as nothing was close by. Some parts of included activities had extra costs. For example when staying in the national park we had to pay 400baht to get into the national park which seems stupid because if we didn’t pay that then we wouldn’t get to our accommodation for the night. Also a lot of free time!!! Compared to other companies I have traveled with, there was a lot of free time. If you’re interested in culture, history and temples probably not the tour for you because this one is much more island and beach’s and Morden culture. Still though would recommend doing the trip just need to have those few things in mind.”
Hi Katie. Thank you for taking the time to leave a review. We appreciate all your feedback regarding your trip, and for our future travellers from 2024 onwards we are pleased to say we are changing the way national parks are covered in the itinerary, and this will no longer be a local payment. We base our itineraries around customer feedback, and most travellers appreciate the free time to explore on their own, the accommodation locations, etc. We are really glad you still had an amazing time in Thailand with us and that you enjoyed the tour, and we look forward to you travelling with us again in the future 🙂
“Great company for organising group tours with a full itinerary that captures all the highlights! I went for the "Golden Triangle" tour which they organised through G Adventures. It was great fun and a really good mix of travellers to get to know! Very jampacked tour so don't expect much time to rest between taking in the sites!”
“Booked a Philippines tour with Gap360 thinking they were the company actually organising the tour as one of the team members I spoke to there said she used to run the tour herself. Only when I arrived did I realise OneLife ran the tour. The key question I had when booking was around how to leave the Philippines as the tour finished in El Nido but all flights directly from there to Manila did not allow you to book baggage. The alternative to this was taking a bus ride to Puerto Princessa and flying from there. In the end I booked this and had an overnight layover alone in Manila. Gap360 advertise themselves as providing hands on care and assistance whenever you need it and not being able to help with this query was concerning as the others on my tour who all had booked through OneLife directly knew that you could add baggage at the airport but as a first time solo traveller this was something I was reliant on my tour provider to inform me of. Would advise you to book with the tour provider directly as Gap360 take a percentage but provide no assistance.”
Thank you for taking the time to leave a review with us. In this instance, your trip was indeed run by our local partner. This is made clear in your booking confirmation and your online account. Booking through Gap 360 you were able to receive the benefit of having UK financial security, a dedicated 24/7 emergency line, and other additional benefits. We do not overcharge customers in any way to make an additional percentage on top of the trip cost, our service and benefits are bundled into the standard tour price. We can confirm that multiple team members from Gap 360 and Flights 360 gave you help and advice on the options for when your tour ended and how to arrange onward travel to your next destination. We have verified you were able to add on baggage at the time of purchase of an onward flight from El Nido, not just at the airport, and the option to take the overnight bus and fly from Puerto Princesa was your choice. As you can appreciate, when your trip ends it is your responsibility for onward travel from the final destination and there are a variety of options available. We did explain your options clearly. Gap 360 pride ourselves on our outstanding customer service, and we have thousands of reviews about our excellent service, so it's really unfortunate that you feel let down, especially as we feel that we did everything we could to help you.
“Man was a great tour guide ! He had great recommendations for restaurants and activities and coordinated the trip really smoothly. Man and Gap360 really made my time in Thailand unforgettable and would definitely recommend the trip and company to a friend.”
“Had a fantastic time on the Thai trip with unforgettable memories made. Our guide tour Namon was fantastic and very approachable he made the trip very relaxing and stress free. I would 100% recommend the trip to anyone considering it.”
“I had such a great time in Thailand and had such a lovely group of people with me during my journey doing all of the activities. We had such a lovely organised tour guid who loved to chat with us about anything and was such a caring person, he made the trip flow so smoothly and couldn’t of asked for a better tour guid. His name was Mann and if u book onto this tour and have him you are going to have such a great time.”
“Namon (Mann) was the most amazing tour guide! I had the most amazing 25 days on the Thai Adventure exploring many patty’s of Thailand with an amazing group of people.
Mann was there 24/7 whenever we needed him and I could not have asked for a better tour guide. We love Mann!”
“Namon (Mann) was the best tour guide we could have asked for. All of us absolutely adored him and it was a very emotional goodbye. Please give this man a promotion because he deserves it! He made our trip so special. The trip itself was amazing, very well organised and there was so much included! Couldn’t have asked for anything better. I’ve made friends for life!”
Thank you for your review and for sharing this lovely picture 😊 We love hearing such great things about our amazing tour guides and are so glad you had such a good time in Thailand!
“Had a really great time on this tour, our guide Kit was fantastic and very helpful throughout - providing great recommendations for dinner and activities, especially during the food market tour in Ao Nang.
One thing I would change would be length of time spent in certain places, I felt 4 nights in Phi Phi was too long, with minimal activities scheduled. Plus Koh Phangan is rather quiet when there is now full or half moon party on. Accommodation was mostly great throughout and fabulous company.”
Hi Esme, thanks for leaving your feedback. As your booking was made over the weekend for a very last minute departure, and due to the limited availability on this trip, it did sell out and the local team were not able to squeeze you onto your chosen start date. We understand on the rare occurrence when your booking can not be confirmed, it can be very disappointing. Our team did offer a full refund or help with alternative trips, and you opted for the full refund, which was processed immediately. If you would like to discuss this further, please reach out to our bookings team who can help with any other queries or with alternative travel plans should you still wish to find a suitable alternative trip.
“Extremely friendly and helpful, always willing to answer any questions and to help you anyway they can to make sure you have the best trip and adventure!”
“Casey was so helpful on our zoom call and made us so excited to book! The booking process has been so easy and straight forward and we can’t wait for our trip now! Thank you Casey!”
“Service was brilliant! Met the most amazing people and managed to see/ tick off the majority of my bucket list such as swimming with sharks, hiking through the jungle, learning how to cook Thai food etc. It was a beautiful experience and so easy going as a result of the included itinerary and our amazing guide Kung! She made the trip fun, kept everyone’s spirits up, and made the daunting experience of travelling one of the best trips of my life! WE LOVE KUNG! Would definitely recommend to new travellers or those unsure on solo travel.”
