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Gap 360 Reviews

4.8 Rating 2,261 Reviews
93 %
of reviewers recommend Gap 360
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Gap 360 5 star review on 13th January 2026
Eden
Gap 360 5 star review on 27th December 2025
Holly B
Gap 360 5 star review on 27th December 2025
Holly B
Gap 360 5 star review on 27th December 2025
Holly B
Gap 360 5 star review on 27th December 2025
Holly B
Gap 360 5 star review on 27th December 2025
Holly B
Gap 360 5 star review on 27th December 2025
Holly B
837
Anonymous
Anonymous  // 01/01/2019
Our tour guide Nylah absolutely MADE my trip to Thailand. She was absolutely incredible, always had good vibes and a huge smile on her face. She never failed to see the positive and was very knowledgeable when answering questions. Everyone would be very lucky to get her as a tour guide! The tour overall was very special and I met some lifetime friends! However, I do believe GAP360 could give more insight when explaining the tour online. The entrance fees to islands work up to a hefty price for example phi phi and Kao Sok National Park. I do think Kao Sok is hyped up to be less than it is. We had issues with cockroaches and sleeping continuously on a hard mat with a small blanket can become jarring. I struggled with the beginning of the trip as it is very go go go, lots of early mornings and no free time. The location of some hostels seemed to be an issue also, we were very far away from a lot of the party bits meaning we ended up paying a lot for taxis. When planning the trip before you go, you definitely need more money than told. Eating out 3 meals a day, taxis, deposits and entry fees work out to a lot even if Thailand is cheap. Other than that, my Thailand experience was amazing and I would love to come back! Huge thanks to Nylah
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Posted 2 years ago
Hi Tasmin, thank you for your review and we will be sure to pass your feedback on to our operations team 😊
Posted 2 years ago
Really enjoyed the trip Nylah was amazing and made it very easy with the information she gave us The places and things we did I won’t forget and would book another trip
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Posted 2 years ago
Hi Will, so glad you had a great time 😊 Thank you for your review!
Posted 2 years ago
Nylah was the most amazing tour guide and went above and beyond to make our trip to Thailand an amazing experience!
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Posted 2 years ago
Hi Ella, thank you for your review 😊
Posted 2 years ago
Our tour guide Nyla was absolutely amazing. She went above and beyond to ensure our trip was the best it could possibly be. Could not have asked for a better tour guide.
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Posted 2 years ago
Hi Natalie, thank you for your review 😊
Posted 2 years ago
I had the absolute time of my life in Thailand thanks to Nylah! Her positive energy, smile and hilarious sense of humour added so much to the tour. It would not have been the same without her! She did everything with a smile, and no task was too small! Love you long timeeeee!
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Posted 2 years ago
Thank you for your review, Amy 😊 So glad you had a great time!
Posted 2 years ago
Nylah is an amazing tour guide. She went above and beyond for my duration of the Thailand trip. Nylah is super knowledgable, could answer and support any questions we as a group had. I had an incredible trip and it would not be possible without her.
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Posted 2 years ago
Hi Katie, we love hearing such amazing things about our incredible tour guides 😊 Thank you for your review!
Posted 2 years ago
Nylah is an amazing tour guide ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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Posted 2 years ago
Thanks for your review! 😊
Posted 2 years ago
Fantastic service!
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Posted 2 years ago
Thank you for your review, William 😊
Posted 2 years ago
Mr Patrick was amazing, he always got involved with us and was definitely more like a friend to us rather than just a tour guide. If there were any problems we always felt like we could approach him. The only criticism of the tour would be that on Koh Samui and Koh Phangan, our hostels were very far from the town centres which meant we had to constantly pay for taxis back and forth and couldn’t just walk into town if we wanted to go out. Also the additional payments for Maya Bay and Khao Sok National Park could easy have been included considering they were part of the tour and not optional extras. Apart from that though had a great time on the tour, would definitely recommend to anyone going solo. Definitely Mr Patrick was the best guide we could have asked for!
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Posted 2 years ago
Hi Harry, thanks for your review. It sounds like you had a great time in Thailand! We will make sure to pass your feedback on to our Operations team 😊
Posted 2 years ago
Lovely staff, very helpful with booking
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Posted 2 years ago
Hi Amber, thank you for your review 😊 We will be sure to pass your comments onto the team!
Posted 2 years ago
I had the absolute time of my life in Thailand thanks to Sonny! No task was too much and he always went above and beyond for me and my group. His positive energy was so uplifting and he did everything with a smile. So proud to call myself one of his honeys. Take it easy! ☀️
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Posted 2 years ago
Thanks for your review, Isabelle 😊
Posted 2 years ago
Sonny was the best tour guide! so helpful and happy all the time, he definitely made my groups tour! Did lots of amazing activities that i wouldn’t have been able to find by myself if i was solo.
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Posted 2 years ago
Thank you for your review, Phoebe! 😊
Posted 2 years ago
I found it a little frustrating booking. Gap360 are the booking agent. The tour I booked is managed through another company. I submitted everything to the GAP360 dashboard (name, passport details, insurance details, address, emergency contacts, health information etc), only to have to resubmit it all again to the tour company after two months of originally booking. It's quite antiquated. But I am looking forward to the trip.
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Posted 2 years ago
Hi there. Thanks for your feedback. Occasionally for some trips our local teams in-country need to reconfirm your details for local arrangements such as transport, accommodation, permits, etc. We appreciate for these few trips you do have to refill some details, and we are looking at ways to really streamline this for the future. We're really glad you're looking forward to your trip, and we hope you have an amazing time with us! 😊
Posted 2 years ago
Absolutely use Gap360! Everything is planned for your you, ticking off the tourist things you definitely will want to see. Care free travelling with your guide taking you from place to place. For the Thai Adventure I’d say a couple of things to think about: - Small costs aren’t included in the original price but you don’t have a choice to pay. For example, entrance to an island/beach. Always have cash at hand. Would be better if these were included in the price. - Getting from island to island was very easy but the 10 hour day commute from Koh Tao to Bangkok is a waste of a day/ last night. - Eating out three times a day, bring closer to £800 of spending money. Withdrawing money is no issue but only the supermarkets take card payments - Our guide Tony (Pitta) was amazing. I would have like more guidance on where to eat and touristy thing. There’s a lot of free days on islands that are very small so you have to make your own way.
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Posted 2 years ago
Hi Sean, thank you for your review 😊 We will be sure to pass your feedback on to the team!
Posted 2 years ago
tony was the most amazing tour guide ever he genuinely made everyone’s trip in thailand the best we love him so much, he was so helpful and friendly and always looked out for everyone
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Posted 2 years ago
Thank you for your review, Mia! 😊
Posted 2 years ago
I had help from Becca with my trip. She was so patient, kind and helpful. Answered every one of my 10'000 questions. I now have a trip booked for 2025 and I am so excited
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Posted 2 years ago
Thanks for your review Sadie! We will make sure to pass this on to Becca 😀
Posted 2 years ago
Becca was really helpful and explained everything in a friendly and yet professional manner. Was honest and open and completely put my mind at ease whilst booking an amazing year away for my son.
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Posted 2 years ago
Hi Jack! Thank you for your review 😊 We will be sure to pass your lovely comments on to Becca!
Posted 2 years ago
I have travelled with Gap360 before so decided to book Thailand 25 day adventure 5th July 23. I had such an amazing time on this trip and our tour guide Mann really made us feel at ease and was always there to give advice or answer any silly questions we had. It really took the pressure off when travelling knowing that everything had already been arranged for us and having Mann to direct us. Will 100% recommend to friends and looking forward to my upcoming Bali trip xx
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Posted 2 years ago
Thank you for your review, Rachel 😊 So glad you had an amazing time and enjoy Bali!
Posted 2 years ago
I just booked my gap360 tour and they have been really good n fast at getting back to you on phone or by email and any questions i had been answerd
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Posted 2 years ago
Thanks for your review, Chelsea 😊
Posted 2 years ago
The Gap360 25 day trip to Thailand was fantastic from start to finish. There were a huge range of activities which were very well organised. The trip was made even better by our tour guide Patrick who ensured the trip ran smoothly and couldn’t have been more kind and friendly. It was definitely a trip to remember !
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Posted 2 years ago
Thank you for your review, Ollie 😊 We are so glad you had a great time!
Posted 2 years ago
Gap 360 is rated 4.8 based on 2,261 reviews