“Jon Hodson was the person that I booked through and I have nothing but praise for him. He made the process simple and explained everything thoroughly and with patience. He was enthusiastic and made the process easy and enjoyable. The company as a whole seems to be well organised, with excellent communication between members of the team.
thanks
Rebecca clayton”
Hey Rebecca. Thanks for your review - we'll pass your comments on to Jon! You're going to have a fantastic time away but if there's anything you need in the meantime, just get in touch!
“Last year I went on the Thai Adventure and had an absolutely brilliant time and therefore felt gap360 were a great company to stick with. This year I did the Bali Turtle Conservation Project and was extremely disappointed. The introduction week was fun and interesting and a good chance to get to know the people I would be volunteering with. However, in the second week we moved to Nusa Penida for the turtle conservation project to begin. We were made aware the living conditions would be extremely basic and that was fine. However, they were not just basic but also unstable, horrendously dirty and generally felt quite unsafe. There was a big earthquake the day we got there, causing large cracks in the dorms walls and bamboo bunk beds that did not feel particularly safe as they were so insecure they were wobbly even without the earthquake threat. So much so, myself and a friend I made on the trip booked ourselves into a hotel for the remainder of the time we were there. I know the earthquake obviously couldn't be helped but afterwards there was no kind of measures taken to ensure the safety of all the volunteers there. Plus, gap360 themselves were uncontactable at this time when we had queries and problems that we needed help with. I understand at this point we may have been under the jurisdiction of Green Lion but when we were very scared from the earthquake and wanted to talk to someone that could help us, it was very difficult to be taken seriously by the staff of Green Lion and we wanted to talk to gap360 to find out what we needed to do if a tsunami had happened (because there was a tsunami warning put in place by the government and we had to run to the hills) in terms of worrying our passports would be damaged etc. and we needed advice from British contacts. Following the earthquake, we started our volunteering project the next day. Considering the price of this trip, I had expected to learn a lot about turtles, their habitats, their lives and the problems they face which we are trying to combat. Instead, all week, we simply took the turtles out the tank, cleaned and feed them and put them back. It was of course lovely for us to be hands on with the turtles but felt very pointless and rather than helping their cause, if anything we were hindering them from gaining survival skills because they are constantly being played with therefore in the wild it seems like they would not be able to fend for themselves. Due to the disappointment this week caused, myself and quite a few other members of the group decided to just do one week with the turtles and switch the second week to teaching or construction where we could really see we were actually making a difference rather than doing something for our own fun. I also then discovered through someone who stayed for the second week that 26 out of 30 people booked a hotel for their stay after seeing the appalling accommodation. Overall, the trip was extremely disappointing, especially considering how impressed I had been by gap360 last year with the Thai Adventure trip. The need for us at the volunteer projects very much felt more for our benefit than the animals. Or perhaps maybe just a way to get our money. I met some great people and made some great memories but as a student anyway this trip was a real treat for me and I had been saving up for a long while to be able to do it, just to be let down. I would like to know of some way I can look for some form of compensation or refund because quite frankly the trip was not worth the price we had to pay. I am so disappointed by this experience that I would now reconsider when recommending gap360 to friends compared to before when I would sing their praises”
Hi Hannah, thank you for your review. It's great to know that you had a brilliant time on our Thai Adventure last year and we are sorry to hear that you felt that this trip with us was a disappointment. Our Assistant Operations Manager will be in contact with you and we will be in contact with our in country team to get to the bottom of this.
“I have just got home from European Adventure trip. I have had the greatest summer, getting to explore new places, meet a bunch of amazing people and laugh, a lot!
Every place I visited I was able to experience something I had never done before.
Both my tour leader and driver were absolutely amazing and helped make the trip even better than I could have imagine.
I would 100% recommend this trip to anyone looking to not only have a great time and meet new people but really get to understand the incredible history Europe has to offer!”
“I did the 29 day Thai Adventure with Gap360 and I LOVED every second of it. It was well organised, the hotels were nice- the tree house and elephant camp are as basic as you can get but that's all part of the fun, the hotels were in good locations, the people I met were amazing, including our tour guide, Paris, who made it even better. I would 100% travel again with Gap360 and I would recommend them to anyone, especially those who haven't travelled alone before- like myself- as most people on the trip are probably in the same boat as you! Over all this trip is excellent value for money and I cannot wait to book another trip with Gap360!!!!!!!!!”
Thank you so much for your recommendation, it makes us very happy to know that you loved your time on our Thai Adventure tour! Can't wait to help plan your next travel adventures!
We do have a 48 hour period where we advise customers not to book their flights while we confirm their space on a trip with our in country team. We can see that your space has been confirmed, have a great time on your trip!
“Bali intro with gap 360 was everything I had hoped for and more. While the itinerary was packed with a wide variety of activities, from surfing to basket weaving, the atmosphere in the group always felt relaxed and fun. Our group leader Bonnie was incredible and personally made the trip for me - she was so lovely yet also had all the information and guidance you could need. Thank you!”
Hey Lucy, thank you for your review! It's great to hear that you had such an amazing time on the Bali Intro and we'll pass on your lovely words to Bonnie :)
“Some of the most organised, helpful and knowledgable people I’ve ever come across! They make travelling easy and I will continue to use them in the future. The trip was extremely good value for money. All food was brilliant, activities planned were incredible, accomodation was amazing. Our tour guide throughout the trip was perfect for the job. Could not fault the trip or the service that Gap have provided!!”
We love this! Thank you so much for your review Alexandra, we are so happy to hear that you had an amazing time, can't wait to help you plan your next adventures :)
“Gap360 was the best experience of my life. My 10 days in Thailand were filled with exciting activities such as swimming with elephants, visiting temples and snorkeling. Even the days we had ‘free’ were amazing too, got to sunbathe and swim in the crystal blue sea as well as tasting the Thai cuisine. My tour guide was extremely helpful and made my holiday stress free. Would highly recommend booking with gap360 and I look forward to booking on again for a trip in 2019.”
Hey Eleanor, thank you so much for your lovely review! It makes us so happy to hear that we were able to provide you with the best experience of your life and really appreciate your recommendation. Can't wait to help plan your 2019 adventure :)
“Jon was very helpful and answered all of my questions, regardless of how obvious/stupid they may have been,
Wouldn't hesitate to book through Gap 360 again.”
“I had a blast on my trip. Everything they had planned turned out to be a great time. My one complaint would be that had I booked everything myself (hostile, tours, etc), I probably could have saved half the cost. However I would never have known of any of those things without Gap 360. So for that, I’m very glad I chose them.”
“The places were visited were beautiful and I throughly enjoyed the activities we did however our tour guide wasn’t very present for the majority of our tour and a lot of the hotels we stayed at had some form of construction going on or nearby which created a lot of noise.”
Thank you for your review, we are glad that you thoroughly enjoyed the activities on your tour! The guides are there to accompany you to and from all of the activities, as well as during travel days so it's surprising to hear that your guide wasn't very present. If you would like to drop us an email to let us know who your guide was we can look in to this further.
“Communication and organisation was fantastic with Gap 360 both in England and Thailand. My experience of teaching in Thailand was absolutely amazing and the experiences that came with it including working with the elephants, national park and a tour of Bangkok were unreal! Thank you for the co-coordinators for helping us to help arrange these trips in our free time when we wasn't teaching.”
We are so happy that you had such a great time, thank you for your lovely review :)
Posted 7 years ago
Hey Jessica - thanks for the review, we really appreciate it :) It's great to hear that you had such a good time in Thailand - let us know when it's time for your next adventure!
“This was an amazing experience! So lucky to have such a brilliant tour guide and the chance to meet so many inspiring people along the way! I felt safe the whole time and enjoyed every minute. Such an eye opener, would highly recommend to anyone considering!”
Hey Andrew, thank you so much for your review. Don't forget we are here for you right up until you return from your trip, if you've got any queries don't hesitate to get in touch. Have an amazing time :)
