“My trip with gap360 was good quality and it was extremely good value for money. The accommodation is basic but acceptable for the price you pay, the activities included are good considering how much you pay and the people running the trip are friendly. Reason for four stars is the slight lack of professionalism between staff and others, which was probably due to the fact the person leading the trip had people older than them on it.”
Thank you so much for lovely review, we are so happy that you enjoyed your trip! Thank you for your feedback regarding the professionalism of the staff, we will take this on board.
“I absolutely loved my trip in Thailand! My tour guide JJ was so great and without sounding too cliche, I made friends I’ll honestly remember for life. Thailand is such a beautiful county and the tour with Gap 360 really allowed that to be shown.”
“Gap 360 gave me all the information I needed prior to booking my trip. They’re super helpful and provide you with everything you need before travelling.”
“Do not book with gap 360! I went to Sri Lanka and i didn’t get picked up at the airport like promised. I was so upset and scared as I’m a nervous traveller, I’ve complained numerous times and they won’t do anything about it! Now taking it further:”
Hi Becky,
We are very sorry that your arrival was not as smooth as you were expecting.
As confirmed by your Travel Coordinator your guide was at the airport for over two hours awaiting your arrival. There were numerous attempts to contact you via email, Facebook and calls from the Sri Lanka Manager to check that you were ok as you hadn't met up with your guide at the airport.
The number you attempted to call was not the contact number for our team in Sri Lanka, or any of the contact numbers we provide in the online account, which explains why you were unable to get through to anyone. Gap 360 provides a 24/7 emergency phone line to help out in these sorts of situations and had you called us at the time we could have helped you meet up with your guide at the airport.
We hope that despite this you enjoyed your time in Sri Lanka and made some great memories during the trip.
Hi Louise, thank you for your review. It's great to hear that Charlie has been able to help you get your trip booked and answer all of the queries you had 😊. Have an amazing time on your trip!
“Booking was easy and quick, I booked on a Sunday evening and revived all my information first thing on Monday morning! Even before booking, Gap 360 we’re always happy to answer any questions and help me out which I’m very grateful for! Very much looking forward to my trip!”
Thank you for your review. We are so pleased that you found the booking process easy and that we have been able to answer all of your questions. Don't forget that we are here to help out right up until you finish your trip. We hope you have an amazing time ✈️
“i haven't received any information about my booking. i am not happy that i have just spent £106 and after two days still don't know any information, this is unacceptable.”
Hi Amelia, thank you for your feedback. We can see that you booked your trip on Friday evening when our offices were closed for the weekend. You should have received a confirmation email at the time of booking which also states that it can be up to two days before further trip information is sent to allow for the time the offices are closed. You should receive an email this morning with more information from your Trip Coordinator who will be happy to help to answer any questions you may have about your trip 😊
“Gap 360 could not be a more helpful company to book your alone trip with. They reply to emails within the day and answer any questions big or small. Great excursions for all their trips and would highly recommend this company for solo travelling holidays!!!!”
“amazing travel experience , great organisation , so much fun travlling with people same age . I loved my trip with gap 360 and i will book other trip or sure”
Hi Fiorella, thank you so much for your review and awesome photos! We are so glad you had an amazing time on your trip, can't wait to plan the next adventure with you!
“Had the best 2 weeks of my life on the South Africa Wild Adventure. Met the most amazing people and every activity exceeded my expectations massively.”
Hi Mollie, we are so happy to hear that you had the best 2 weeks of your life on our South Africa Wild Adventure! Thank you for your lovely review and for sharing your amazing photo 😊
“I've never known service like it - all the guys are great, super helpful/friendly and found great prices for flights. Would recommend to anyone! Cannot wait to get to Asia!”
Hi Tasha, thank you so much for your review! Don't forget we are still here to help with any questions you have right up until you get home. If we don't hear from you before, have an amazing time in Asia 😊
“Very helpful from the start, helping choose what trip was best for me and then organising it all. They went above and beyond to get me onto the trip I wanted to do even though it was already fully booked. My 5 weeks travelling around Asia has to be the best weeks of my life thanks to you guys.”
“Gap 360 offers many incredible opportunities to meet likeminded individuals, and explore continents of the world you've always dreamed of going at a reasonable price. Although the trip I went on felt very intense at times with little breaks I'm very glad I went and have learnt so much about the Asia and myself”
