Gabor Shoes Reviews

Name: Gabor Shoes
Rating: 4.63

4.6 Rating 12,572 Reviews

91 %

of reviewers recommend Gabor Shoes

4.6

Based on 12,572 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

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Gabor Shoes 5 star review on 7th September 2025

Moya Stevenson

Gabor Shoes 5 star review on 6th September 2025

Jan Waller

Gabor Shoes 5 star review on 27th June 2025

Marion Baldwin

Gabor Shoes 5 star review on 25th June 2025

Yana Fedorenko

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good, easy to order and free delivery arrived promptly, no hssle”

Helpful Report

Posted 4 months ago

Thank you for taking your time to leave feedback. I am pleased to hear that you had a positive experience shopping with us and that you are happy with your order. We appreciate your comments and look forward to your custom in the future. Kind Regards, Sophie - Customer Services

Posted 4 months ago

“I have four pairs of your shoes/smeakers. They are the most comfortable. I am always the same size. These sneakers were the same size but they hurt my foot so much, it made it go numb just trying it on. They were so much tighter I can not wear them. I want to exchange them, but Ihave to pay postage to send back then rebuy and pay postage again. it is getting too rxpensive. I don't want to do this. I am spending too much money. These shoes ran way too small.”

Helpful Report

Posted 4 months ago

“I have a few Gabor shoes and this is pair that were too small narrow lovely shoes but had to send back”

Helpful Report

Posted 5 months ago

Thank you for taking the time to leave us a review. I am sorry to hear your purchase was not suitable. The Heather Trainer is a standard width fitting but we have a range of similar styles in a wider fit if you are wanting to shop with us again. If you need any assistance, our Customer Service Team is happy to help. Kind regards, Hannah, Customer Services

Posted 5 months ago

“Lovely trainer but not extra wide far too narrow so had to return”

Helpful Report

Posted 5 months ago

Thank you for leaving your feedback. I am sorry to hear the sizing was not quite right on this occasion. We hope you shop with us again and our Customer Service Team can assist in finding a suitable sizing, we are available 7 days a week. Kind regards, Hannah, Customer Services

Posted 5 months ago

“The sandals are excellent, but a terrible delivery firm (DPD). Instructions where to leave this parcel were clear and precise. This was ignored and they were put in our waste bin! Not what you expect from an highly rated shoe company.”

Helpful Report

Posted 5 months ago

Thank you for taking the time to leave us a review. Whilst I am happy to hear you are pleased with your purchase I am sorry the courier did not follow your instructions for delivery. Please be assured your feedback has been passed on to the relevant department to avoid this in future. We hope you shop with us again and we can show the usual high standards our customers come to expect. Kind regards, Hannah, Customer Services

Posted 5 months ago

“Love the fit and great for walking long distances. But the soles wear through at the heal to reveal holes beneath which cannot be mended. This is a very weak aspect of the trainers so I shall not be buying a third pair as I would expect a trainer of this quality and price to last at least three seasons.”

Helpful Report

Posted 5 months ago

Thank you for your review. We are sorry to hear of your disappointment with regard to your shoes. You do not say what the shoes are, but if you go onto our website on product reviews, then you can leave your review there so that others can see your comments when they are looking at that shoe. We do hope that you find a shoe that is more robust and is more suitable for your requirements. Kind regards, Janice - customer services

Posted 5 months ago

“The shoes were delivered on time. However there was a sizable tear in one of the straps which rendered the shoes unusable. Following contact with Customer Service by phone the process for claiming a refund was shared which I have followed. A lot disappointed on the product as purchased them for a Birthday present and having to re-wrap and go back to the Post Office has reduced my impression of Gabor brand.”

Helpful Report

Posted 6 months ago

Thank you for your review and for allowing us to replace these sandals for you. I can see that your new order was delivered today and we sincerely hope that this time you are very happy with your order. We are genuinely sorry for your inconvenience and hope that this has restored your faith in Gabor shoes. Kind regards, Janice - customer services

Posted 6 months ago

“The trainers were nice but too wide and too long surprisingly, so I sent them back. Given the price of Gabor shoes I wasn't impressed with having to pay the return postage fee.”

Helpful Report

Posted 6 months ago

Thank you for your review. I am sorry to hear that the shoes were not a good fit. We do deliver free of charge and you can take an order back to a Charles Clinkard store for refund. There is also a link on our website for £3.20 where you can buy a discounted Royal Mail tracked return label. I do hope that this helps for future reference. Kind regards, Janice - cutomer services

Posted 6 months ago

“The customer service at Teesside Park is not very good. You always have to wait. Exchange for the same boots in a different width took a while to go through. Then I had been charged more. Very disappointing.”

Helpful Report

Posted 7 months ago

Thank you for leaving feedback. It is disappointing to hear about your experience in our Teesside Park branch. Having reviewed your account and transactions I can see there was some confusion which resulted in a 50p overcharge. I understand Customer Services resolved this issue, but I am sorry that this took a little while to rectify in store. I am confident going forward you would not have the same experience, and I hope you will accept my apologies for the inconvenience caused. I hope you will continue to shop with us in future. Kind Regards, Sophie

Posted 7 months ago

“Ordered a pair of ankle boots advertised as a wide fit. Beautifully made and looked smart but too narrow. I'm not sure how they could be described as wide fit! Returned.”

Helpful Report

Posted 7 months ago

Thank you for leaving us a review. The Gabor Bonn Ankle Boots are advertised as a standard width. We include in the description the UK fitting and the Gabor equivalent as this is a German brand so I apologise for any confusion caused. We have a range of wide fitting ankle boots that you may find are more suitable. These can be viewed on our website or you can contact our Customer Service Team who are happy to advise. Kind regards, Hannah, Customer Services

Posted 7 months ago

“Whilst your shoes are of excellent quality, they are too narrow, especially from the step to the toes I was a big fan of Gabor shoes, but either my feet have widened or your last have shrunk Sad to have returned the latest pair I ordered online”

Helpful Report

Posted 7 months ago

Thank you for leaving us a review on your recent purchase. I’m sorry to hear that the fit didn’t meet your expectations. We provide a range of widths that cater to different fittings, and it's disappointing to learn that our shoes were too narrow for you. We are glad you were happy with the quality and hope you shop with us again. If you need assistance on finding the right shoe for you, our Customer Service Team is available 7 days a week and happy to help. Kind regards, Hannah, Customer Services

Posted 7 months ago

“I ordered 2 pairs of trainers in different colours but the same size (5.5). However, one pair fitted and the other pair was smaller so had to be returned. I opted to receive a replacement pair in the dark blue but a size larger (6 ) but these were too large and gaped at the side and therfore I had to return these. too. It seems that there must be a quality control issue here which is very disappointing at this price point. The delivery times were good from the supplier - hence my 3 star rating.”

Helpful Report

Posted 7 months ago

Thank you for your review. I am sorry to hear of your findings with the fitting of the shoes. We will most certainly look into this and to see if there are any discrepancies with the sizing. We apologise sincerely for your inconvenience. Kind regards, Janice - customer services

Posted 7 months ago

“Ordered the Marissa boots. A great style but the leather is very thin and I doubting the longevity so unfortunately I will be returning at this price point. The box arrived damaged as it was only packaged in thin plastic so pleas upgrade your packaging materials.”

Helpful Report

Posted 8 months ago

Thank you for leaving us a review. I am sorry to hear you were not happy regarding the leather quality and have concerns about their durability. We have a 365 day returns policy so if you wish to return them to us and they have not been worn outside, you are welcome to do so. Additionally, I apologize for the condition in which your box arrived. The primary function is to protect the product and unfortunately, damage can occur whilst in transit. We appreciate your comments and hope to see you again in the future. Kind regards, Hannah, Customer Services

Posted 8 months ago

“Boots arrived and I’ve always been a 5.5 in Gabor but these were too small so had to return them at my own cost as the nearest store was too far away . However there is a concession store in bradbeers romsey but was told I couldn’t exchange or get a refund there so very disappointed ☹️”

Helpful Report

Posted 8 months ago

Thank you for your review. I am sorry that you were not able to take back to one of our concession stores. These are set up differently to our main branches and they cannot access/refund an online order from there. There is a portal on our website where for a reduced cost of £3.20 you can buy a Tracked label from Royal Mail, we hope that you found this and that the return process was easy for you. We are sorry that you were disappointed. Kind regards, Janice - customer services

Posted 8 months ago

“You don't have many styles that me and my friends would normally go for, the one I purchased was a standout design. But it wasn't quite right in the end for me. That's why my score for recommending is low. If you asked me would I recommend to my aunt it might have been higher.”

Helpful Report

Posted 8 months ago

Thank you for your review. I am sorry to hear that you do not like the design choice of our boots and that the ones that you did like was not right for you. We do hope that you find the perfect boot for yourself. Kind regards Janice - customer services

Posted 8 months ago

“Boots large for a size 6. I always buy a 6!from yourselves. I have had to put a thick inner sole in. The actual sole of the boots traps mud and stones. A really poor design.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to leave a review. The Dublin Chelsea boot is a wide fitting, which may be why it differs from previous styles if they have been a standard fit. But I am glad you were able to find a solution so they are more comfortable. This is a fashion boot so can unfortunately collect debris but this can be easily dislodged due to the flexible sole and long tread. We hope you shop with us again. Kind regards, Hannah, Customer Services

Posted 8 months ago

“I love the shoes but find them very hard and uncomfortable”

Helpful Report

Posted 8 months ago

Thank you for leaving us a review. As these trainers are leather, they can be rigid until they have been worn and mold to the shape of the foot. However, if they are not suitable we have a 365 day returns policy so as long as they have not been worn outside, you can return for exchange or refund. For details how to return, all information is on our website or you can contact our Customer Service Team. Kind regards, Hannah, Customer Service

Posted 8 months ago

“The perfect fit boots! I had searched many stores to find a boot to fit a slim calf leg. The fit is perfect and the softest leather too. The only downside was the boots cost me £10 more to buy direct than via concessions which were out of stock.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to leave us a review. We are glad to hear you are happy with the quality of your purchase and hope you shop with us again. We do offer a price match promise which we can refund against if applicable. For more details you can see the conditions on our website or contact our Customer Service Team. Kind regards, Hannah, Customer Service

Posted 8 months ago

“Unfortunately the shoes were not delivered and I am still waiting for a refund. This is the first time I have had a problem ordering shoes from Gabor.”

Helpful Report

Posted 9 months ago

Thank you for your review. Unfortunately the address on the order placed, did not have a house number and the Postal Service were not able to locate the address. As I can see that the item is on the way back, I have refunded for you today. We do hope that you will place a new order. Kind regards, Janice - customer services

Posted 9 months ago

“Used to like Gabor but will not buy online again unless I have tried in shop first. Description doesn't match the item in regard to width and have had to return several times.”

Helpful Report

Posted 9 months ago

Thank you for your review. We are sorry to hear that you have been disappointed with the recent purchase that you have made from Gabor. There is a Concession store not too far from you (Charles Clinkard) where you will find that they have a good selection of Gabor shoes for you to try on. This may be worth a visit for you. I do hope that this information if of help. Kind regards, Janice - customer services

Posted 9 months ago

Gabor Shoes is rated 4.6 based on 12,572 reviews