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Gabor Shoes Reviews

4.6 Rating 12,572 Reviews
91 %
of reviewers recommend Gabor Shoes
4.6
Based on 12,572 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Gabor Shoes Reviews
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Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

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Gabor Shoes 5 star review on 7th September 2025
Moya Stevenson
Gabor Shoes 5 star review on 7th September 2025
Moya Stevenson
Gabor Shoes 5 star review on 7th September 2025
Moya Stevenson
Gabor Shoes 5 star review on 7th September 2025
Moya Stevenson
Gabor Shoes 5 star review on 6th September 2025
Jan Waller
Gabor Shoes 5 star review on 27th June 2025
Marion Baldwin
Gabor Shoes 5 star review on 25th June 2025
Yana Fedorenko
88
Anonymous
Anonymous  // 01/01/2019
The boots were fine - however the packaging was not - they were not in their original box and did not have proper care and attention that a “boot” required - inappropriate packing
Helpful Report
Posted 9 months ago
Thank you for taking the time to review your recent purchase. I apologise your boots were not in their original box. The primary purpose of the box is to protect the shoes in transit, but we still want to ensure you receive your item in the best condition. If we're not happy with the condition of the branded box we will use one of our own. I can see your order was returned to us, please be assured a full refund has been processed. Kind regards, Hannah, Customer Services
Posted 9 months ago
Still awaiting prepaid postage to arrive by post so I can exchange boots for size smaller that also had scratch on one of the boots
Helpful Report
Posted 9 months ago
Thank you for your review. I can see from your order that you retured the boots to us using tha pre paid label provided and we have exchanged to a smaller for you as requested. We trust that all is in order and that you are happy with your new boots. Kind regards, Janice - customer services
Posted 9 months ago
I own 5 pairs of Gabor boots and unlike the others, this pair is very snug fitting, almost as if they are incorrectly sized. I would recommend sizing up. The color is gorgeous.
Helpful Report
Posted 9 months ago
Thank you for your review. I am sorry that you found this boot to be snug and thank you for sharing your findings with others. We would be happy to exchange any unworn items for a different size should you with to size up. Kind regards, Janice - customer services
Posted 9 months ago
Lovely boots, but certainly not wide fitting and so did not fit. I recently bought far wider 'standard' width shoes from Primark which were slightly wider. Very disappointing. Regretably had to return.
Helpful Report
Posted 9 months ago
Thank you for your review. We are sorry to hear that this lovely boot was too narrow for you. We do hope that you found the return process easy and to your satisfaction. Kind regards, Janice - customer services
Posted 9 months ago
I loved the quality of the shoes but was dismayed to find that though I'd paid £95 for the shoes, they came in a box marked £85.50. I have raised this with Gabor via the 'contact us' email - with no reply. Very dissapointed with this, though the shoes are lovely.
Helpful Report
Posted 9 months ago
Thank you for your review. Upon looking at your roder, you did actually pay £85.50 for the shoes, but a discount code was used. . I have tried calling you and will try again later. I look forward to speaking with you. Kind regards, Janice - customer services
Posted 9 months ago
incomplete address I don't know whose mistake it is Gabor or the post office paula tomé portugal
Helpful Report
Posted 9 months ago
Thank you for your feedback. I have tracked your package and it appears delivery has now taken place. Please don't hesitate to contact Customer Services via https://www.gaborshoes.co.uk/contact-us-i56?gad_source=1&gclid=CjwKCAiA9IC6BhA3EiwAsbltOIF-BYw9jiNDXcce7jDfq-hU5LDpJxfhcYMKFOfDOFVp2ERSVqeTPhoCrFIQAvD_BwE should you require any further assistance. Kind regards, Rosie, Customer Services.
Posted 9 months ago
These knee length black leather boots looked lovely. However, I found them to be rather narrow along the foot and I could not do the zip up for the last 4 inches and my legs are not very big. Disappointed to be returning them as they’d look great with dresses and leggings/jeans.
Helpful Report
Posted 10 months ago
Thank you for leaving a review on your recent purchase. I am sorry to hear the boots were not suitable. We have a 365 day returns policy so you have plenty of time to send your unworn order back to us for a refund. We hope you shop with us again and are able to find a style that is a better fitting. If you need any assistance our Customer Service Team is available 7 days a week. Kind regards, Hannah, Customer Service
Posted 10 months ago
Bought these shoes from Charles Clinkard in Shrewsbury. I asked if they was wide fit and the assistant insisted yes they were. Well I've wore them once and not happy with the fit .Ok in the length but hurts across where the chain sits on the outside as it's tight on one foot and rubs hard on the bone of my foot . I've had several pairs of Gabor but this pair isn't fitting like the others do .
Helpful Report
Posted 10 months ago
Boots were amazing but paid for next day delivery £5.99 and they came after 3 days
Helpful Report
Posted 10 months ago
Thank you for your review. I am sorry to see that your order was not send out on the next working day, it appears to have been put onto the gift wrap shelf and not actioned on the same day. Your postage cost has been refunded to you and we aologise for any inconvenience caused. Kind regards, Janice - customer services
Posted 10 months ago
These are well made boots, and with a low heel and nice dark blue suede, just what I was looking for. However they were difficult to get on, I really struggled to do up the zips. When I eventually managed to, the boots were just far too tight around the top -around my ankles. It hurt to wear them and I thought they would never be loose enough there to be comfortable on, so I returned them.
Helpful Report
Posted 10 months ago
Thank you for your review. It has come through to Company reviews rather that product so people browsing this boot would not see your comments. You can add them here if you wish - https://www.gaborshoes.co.uk/womens-c1/boots-c3/trudy-womens-ankle-boots-p16310#attribute%5B1%5D=37038 You may find that a half size larger would give you the extra area within the shoe to give a more comfortable fit? I use this method and it works well for some, but not for everyone. We do hope that you find a boot that is a perfect fitting for you. Kind regards, Janice - customer services
Posted 10 months ago
Excellent quality and colour as you always expect from Gabor but too narrow in the fitting. I'd like to see a wider and more fashionable range in the extra wide fitting..
Helpful Report
Posted 10 months ago
Thank you for your review. I am sorry to hear that you found this lovely boot to be too narrow. Your review has come under Company review and people browsing this boot will be unable to see your findings. If you would like to comment on the boot itself, I have added the site below for you to do so. https://www.gaborshoes.co.uk/womens-c1/boots-c3/hodie-ladies-calf-length-boots-p52597 Kind regards, Janice - customer service
Posted 10 months ago
They’re lovely shoes but sadly a bit flat and narrow at the ‘bunion’ point so first time I wore I incurred an enormous blister on my little toe left foot. And right foot almost too roomy!
Helpful Report
Posted 10 months ago
Thank you for your review. This has come in to us as a Company review so others browsing that shoe will not get to see your comments. If you would like to leave your review on the shoe itself, please copy the link below where those looking at this boot can see your findings and make a more informed choice before they buy. https://www.gaborshoes.co.uk/womens-c1/shoes-c2/loafers-c173/dupri-ladies-loafers-p51996 You may find that once you wear the shoes in they become a better fit for you and also you can wear an insole in the right foot to decrease the area for a more snug fit. I do hope that this helps. Kind regards, Janice - customer services.
Posted 10 months ago
Nice shoes to look at but they were so so uncomfortable, for shoes that cost as much as they do they need to be more comfortable. I ended up sending them back as they were too uncomfortable
Helpful Report
Posted 10 months ago
Thank you for your review. This has come in to us as a Company review so others browsing that boot will not get to see your comments. If you would like to leave your review on the boot itself, please copy the link below where those looking at this boot can see your findings and make a more informed choice before they buy. https://www.gaborshoes.co.uk/womens-c1/boots-c3/biker-boots-c77/lady-womens-biker-boots-p36899 Kind regards, Janice - customer services.
Posted 10 months ago
not sure what's happening with sizing but Gabor size 8 shoes for this as well as the Gabor diary shoes are way too tight and uncomfortable. Gabor has always been about comfort .
Helpful Report
Posted 11 months ago
Thank you for taking the time to review your purchase. I am sorry to hear the court shoes are not suitable for you. We have a 365 day returns policy so if the shoes have not been worn outside, they can be returned for exchange or refund. The Degree and Diary Court Shoes are a standard width so you may find it useful to browse our wide fitting range to see if this is more comfortable. If you need assistance, our Customer Service Team is available 7 days a week and happy to help. Kind regards, Hannah, Customer Services
Posted 11 months ago
I will be sending them back as they are too long and narrow.
Helpful Report
Posted 11 months ago
Thank you for your review. I am sorry to hear that you found the Gabor Squeeze to be too long and narrow. We hope that you find the return process to your satisfaction and easy to use. All refunds are done within 4 days of us receiving your return. Kind regards, Janice - customer services
Posted 11 months ago
I have purchased several pairs of Gabor shoes and boots over the years and have been very pleased with them, they have been comfortable, stylish and durable. Unfortunately I haven't had the same luck with the most recent pair I purchased (Jude Ladies' ankle boots, grey suede) - they are hard and uncomfortable with thin lining, and they haven't softened with wear, very disappointed.
Helpful Report
Posted 11 months ago
Thank you for your review. We are sorry to hear that you are finding the Gabor Jude to be uncomfortable for you. They are a sturdier boot with a thicker sole and the sole may not be as flexible as others Gabor boots you have had. I do hope that in time as you wear them, they do become more comfortable for you. Kind regards, Janice - customer services
Posted 11 months ago
The shoes ordered were delivered but each was a different size
Helpful Report
Posted 11 months ago
Thank you for your review. I apologise sincerely that you received an odd pair of shoes. I can see that you have been in touch and we have arranged to have these back and another pair sent to you. We do hope that you are happy with your new shoes and apologise for your inconvenience. Kind regards, Janice - customer services.
Posted 11 months ago
I bought off line as I went into your Northallerton store and after waiting a long time and asking several staff members to help ( several were in the stock room) I walked out and ordered on line The sandals are very nice but sadly the back strap needs shortening which Timpson says is £17 :-((
Helpful Report
Posted 11 months ago
Thank you for taking the time to leave us a review. We have a 365 day returns policy, so if your shoes are unworn they can be returned to us for a refund. If the shoes are not suitable, you can take to your closest Charles Clinkard branch or post to our Head Office. I am sorry you were not able to order in store due to it being busy but glad you were able to navigate our website easily to place an order. If you need any assistance our Customer Service Team is available 7 days a week. Kind regards, Hannah, Customer Services
Posted 11 months ago
I can’t give any opinion for the shoes as the delivery ended in failure due to the parcel has been lost in transit n I feel very disappointed!
Helpful Report
Posted 11 months ago
Thank you for taking the time to leave us a review. I sincerely apologise your order was not received. We have launched an investigation with the courier to look into this further, but please be assured a full refund has been issued to your original payment method. The item is still in stock so if you would like to place a new order, you are free to do so. Kind regards, Hannah, Customer Services
Posted 11 months ago
Absolutely love the Flamboyant Ladies Ankle Boots but extremely disappointed that I have to return them. They are not a wide fit as promised. The wide fit Gabor boots I bought last year were very stylish and properly wide and I wore them every day in the winter. These are not the same width.
Helpful Report
Posted 11 months ago
Thank you for sharing your findings and takeing the time to leave a review. You may find that a half size bigger increases the area within the shoe with very little extra length, many Gabor customers use this method and find it works well. It may not work for you, but could be worth a try. Kind regards, Janice - customer services
Posted 11 months ago
Gabor Shoes is rated 4.6 based on 12,572 reviews