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Fusion Living Reviews

4.8 Rating 1,664 Reviews
95 %
of reviewers recommend Fusion Living
4.8
Based on 1,664 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Fusion Living Reviews
Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

Write Your review

Fusion Living 5 star review on 12th March 2026
Julie
Fusion Living 5 star review on 16th February 2026
Mandy
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 21st October 2025
Ruth
Fusion Living 5 star review on 12th September 2025
Debra
188
Anonymous
Anonymous  // 01/01/2019
Order went thru fine , just waiting on delivery.!
Helpful Report
Posted 9 years ago
Hi Anne Thank you for taking the time to write a Review for us. Hopefully you will have received an email earlier today to confirm that your table has been dispatched and is on its way to you. Kind regards Fusion Living
Posted 9 years ago
Excellent customer service and fast delivery
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Posted 9 years ago
Easy on line ordering plus timely delivery. Happy with purchase.
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Posted 9 years ago
Great communication. Pleasant transaction and prompt delivery. Very happy with the chairs.
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Posted 9 years ago
Excellent communication and very happy with the chairs. Would highly recommend.
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Posted 9 years ago
Really fab customer service. There was a little hiccup with delivery (not Fusion's fault) which was really quickly resolved, gorgeous products too
Helpful Report
Posted 9 years ago
Excellent customer service, I was very pleased with my purchase. I had a few issues with my email address and when I phoned the staff were very helpful.
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Posted 9 years ago
Excellent communication, voluntary updates and polite manner.
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Posted 9 years ago
Great service and great product
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Posted 9 years ago
Due to an error on our part, we placed an order for the wrong colour chair legs. On speaking to FusionLiving over the phone, their customer service was excellent, and nothing was too much trouble. They went out of their way to send us the correct goods, and communicated both verbally and via eMail on what was happening. Their goods are as described, and their delivery was very quick. We would not hesitate in buying from them again.
Helpful Report
Posted 10 years ago
I had left a message regarding a couple of queries about the eames DSW chairs. I was rung back that same day and my queries were answered in full. I can't remember the woman's name - my terrible memory - but she was extremely friendly and helpful. I didn't hesitate to place my order that evening.
Helpful Report
Posted 10 years ago
Did not get a dispatch notification after a few days. Customer support contacted me with an update when it would be dispatched so much better now I know what is happening with my order.
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Posted 10 years ago
Dear Carl Thank you for your Review message and for your order with us. We hope that you received your email Order Confirmation once you had placed your order? Hopefully you will have seen that the lead time for delivery for the clock you ordered is Up to 1 Week and this was listed against the product where it says "Item in Stock". We are pleased to let you know that your clock is scheduled for dispatch tomorrow and will be delivered to you on Friday 11th March by Interlink Express. You will receive an email confirming this once it is dispatched tomorrow. We hope that helps, but if you have any further queries, please do let us know. Best wishes Fusion Living
Posted 10 years ago
Ordering was easy. Had a question about my order and it was answered very quickly. It was delivered when they said it would be. Finally the chairs are fabulous, well made and well priced. Would definitely use Fusion Living again.
Helpful Report
Posted 10 years ago
Hi Julie Thank you for writing this great review for us. We really do appreciate it and glad that you are happy with your chairs. We hope to welcome you back again in the future. Best wishes Fusion Living
Posted 10 years ago
Lovely clock with metal work. Delivered when due and very happy with. Clock arms are quite thin and at first 'hit' eachother first time round. Minor adjust later at all sorted.
Helpful Report
Posted 10 years ago
Hi Peter Thank you for taking the time to write this Review for us and provide the feedback on your clock. We are glad it is all working fine for you and thanks for shopping with us. Best wishes Fusion Living
Posted 10 years ago
Super fast delivery and great looking product :)
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Posted 10 years ago
Thank you for the great Review! All best wishes Fusion Living
Posted 10 years ago
I came across Fusion Living after a competitor of theirs, Cult Furniture gave me extremely poor customer service before I even bought my product. I didn't want to risk buying from them, so instead I ordered from Fusion, which it turns out offered a better price anyway as well as free delivery for my order which arrived the same time as Cult's charged delivery would have- the next day. No issues, rapid delivery, well packaged and very happy with my product so far- can’t see any issues, and hopefully I won’t find any! Will be using Fusion Furniture again. Thanks guys, I am a happy customer!
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Posted 10 years ago
Hi Miren Thank you for taking the time to write such a detailed Review for us. This feedback is really helpful and will certainly be shared with the team. We are really pleased that we could help you and that you had a positive shopping experience with us. Best wishes Fusion Living
Posted 10 years ago
Good price, excellent service with a vet speedy delivery.
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Posted 10 years ago
Hi Emma Thank you for taking the time to write a positive Review for us. We really do appreciate your time doing this for us. All best wishes Fusion Living
Posted 10 years ago
Perfect ghost chair. Great price. Quick delivery and timed within an hour on the day by DPD. Chair came in perfect condition. Will recommend and use again.
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Posted 10 years ago
Hi Charlotte Thank you so very much for writing a great Review for us. We are glad you had a good shopping experience with us. Best wishes Fusion Living
Posted 10 years ago
Great customer service, received my item the day after I ordered it and for free delivery as well! Also very happy with my item, finishes the room!
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Posted 10 years ago
Hi Megan Thank you so very much for writing a great Review for us. We are glad you had a good shopping experience with us. Best wishes Fusion Living
Posted 10 years ago
Straightforward ordering, efficient information on delivery process and given a 1 hour delivery window which was brilliant. The item was delivered within a few days of ordering and I am pleased with it too.
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Posted 10 years ago
Dear Elspeth Thank you so very much for your detailed Review you have written for us. We really appreciate it and glad you enjoyed shopping with us. Best wishes Fusion Living
Posted 10 years ago
Fusion Living is rated 4.8 based on 1,664 reviews