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Fusion Living Reviews

4.8 Rating 1,653 Reviews
95 %
of reviewers recommend Fusion Living
4.8
Based on 1,653 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Fusion Living Reviews
Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

Write Your review

Very efficient and pain free!!
Helpful Report
Posted 10 years ago
Thank you for the great Review Brian.
Posted 10 years ago
Amazing customer service! I called Fusion Living to order a table with a marble top but was a bit worried about the pattern on the top as photos can be misleading. I spoke to Carley who went the extra mile to go and take photos of the tables they had in the show room and in the stock room, and sent them to me almost immediately. When it was delivered the table was just perfect and such good quality for the price. Would highly recommend.
Helpful Report
Posted 10 years ago
Hi Vanina Great to hear from you and thank you very much for taking the time to write this excellent Review for us. We really appreciate it and are so pleased you are happy with your table. Thanks for shopping with us. Best wishes Fusion Living
Posted 10 years ago
Really pleased with my chair and arrived really quickly
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Posted 10 years ago
Thank you for taking the time to write a great Review for us.
Posted 10 years ago
Extremely quick delivery! Especially for the christmas period. The Rocking Chair is perfect and goes beautiful in my room. Downsides were that there was no instructions on how to put the chair together and the Chair was poorly packaged. Would definately use the company again and would recommend.
Helpful Report
Posted 10 years ago
Thank you for taking the time to write a great Review for us. We are sorry to hear that your chair was poorly package and no instructions were included. They should have been in the box as standard and so we are sorry for this omission. Thank you for shopping with us and we hope to welcome you to Fusion Living again in the future.
Posted 10 years ago
Amazingly quick delivery - very impressed. Love my chairs
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Posted 10 years ago
Thank you for writing a great Review for us. We are really pleased that you love you chairs! Best wishes Fusion Living
Posted 10 years ago
Excellent service item arrived much quicker than expected and was just what we were looking for when unpacked was exactly what we wanted will definitely buy from fusion again
Helpful Report
Posted 10 years ago
Thank you very much for taking the time to write a great Review for us. We are pleased to hear you are happy with everything and hope to welcome you to Fusion Living again in the future.
Posted 10 years ago
Good Promt Service.
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Posted 10 years ago
Thank you Julie for taking the time to write a great Review for us.
Posted 10 years ago
Customer service is great. Have dealt with Carley who has been fantastic.
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Posted 10 years ago
Good choice and price of products and a very friendly and helpful company. I shall use them again.
Helpful Report
Posted 10 years ago
Thank you very much for taking the time to write a great Review for us. We really do appreciate it. Best wishes Fusion Living
Posted 10 years ago
Very happy with the sideboard. Very well packed, delivered to the doorstep. No waiting really, delivered from stock a week after ordering. Delivery firm could improve. Promised a call one hour before delivery. Of course this did not happen even though written on delivery sheet, just luck I was in at the time it arrived. Would have given extra star but for this.
Helpful Report
Posted 10 years ago
Thank you Robert for your detailed Review, we really appreciate the positive comments and we are sorry that the delivery didn't quite work out as it should have done. We shall certainly feed this back. Thank you for shopping with us and we hope to welcome you to Fusion Living again in the future. Best wishes Fusion Living
Posted 10 years ago
Very good communication
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Posted 10 years ago
Thank you Alison for the great feedback. This is really helpful and will be shared. Best wishes Fusion Living
Posted 10 years ago
Service with a Gold Star! Thank you for the assistance over the phone and the very secure shipping, it arrived more than perfect. Very happy customer
Helpful Report
Posted 10 years ago
Dear Lisette Thank you for the great feedback it really does mean a lot to receive this and to be able to pass it on to the rest of the team. We are glad that you are a happy customer. Thank you for shopping with us. Best wishes Fusion Living
Posted 10 years ago
Very quick, profesional,delivery next day.????
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Posted 10 years ago
Dear Ewa Thank you for the great feedback we really do appreciate it. Best wishes Fusion Living
Posted 10 years ago
Excellent service and value A1
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Posted 10 years ago
Many thanks for taking the time to write a great Review for us. Best wishes Fusion Living
Posted 10 years ago
Good price for the goods bought .Also great delivery service came the next day
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Posted 10 years ago
Thank you very much for taking the time to write a great Review for us. We really appreciate you taking the time to do this. Thank you for shopping with us. Best wishes Fusion Living.
Posted 10 years ago
I bought some chairs from fusion. Order process easy, delivery excellent, they arrived next day in secure packaging. Items were exactly as described. Will be ordering from you again.
Helpful Report
Posted 10 years ago
Thank you very much for taking the time to write a great Review for us. We are pleased that you are happy with your chairs. Thank you for shopping with us. Best wishes Fusion Living.
Posted 10 years ago
The girl who helped me was really helpful and good at advising me on the number of chairs and different styles of chairs and answered all my questions
Helpful Report
Posted 10 years ago
Hi Judith Thanks for taking the time to write such a positive Review for us. It makes all the difference when we are able to pass on such good feedback. Best wishes Fusion Living
Posted 10 years ago
Very helpful sales staff
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Posted 10 years ago
Hi Gary Many thanks for taking the time to write a positive review for us. We really appreciate it. Best wishes Fusion Living
Posted 10 years ago
Great customer service! Carley was extremely helpful in helping to organise a delivery to our flat which did not have the easiest access. She went out of her way to search for alternative couriers to meet our needs exactly. Still haven't put the assembled the item yet (Oval marble tulip table) but I imagine it will look great!
Helpful Report
Posted 10 years ago
Dear Chris Thank you for taking the time to write such a positive Review for us. We are glad that we managed to work out a delivery solution in the end and thanks for sticking with it. We hope we can welcome you to Fusion Living again in the future. Best wishes Fusion Living
Posted 10 years ago
Our chest of drawers (shabby chic cream painted chest of drawers - £189) arrived today. We were expecting minimal assembly as it states...'most of our furniture arrives fully assembled, however, some of our pieces may require the very minimum of assembly'...our chest of drawers came flat pack and it had to be build piece by piece. The product looks very nice and we are happy with it but we were expecting better quality and it to be a bit heavier due to the price. We also weren't given enough grip screws for the drawer handles, we had extra pieces in the house, different to what we really needed but it worked. We were also told the delivery people would be in touch to arrange delivery but they weren't and simply turned up. We are happy with the size and look of the piece.
Helpful Report
Posted 10 years ago
Hi Caroline Thank you for taking the time to write a Review for us and provide feedback. We do appreciate it and it is important feedback for us and the team. We are sorry that your chest of drawers took more assembly than you expected and that there weren't enough screw grips. Indeed the delivery should absolutely have been booked in with you before any delivery was attempted and so this has been followed up with our couriers as thankfully you were in to receive it. We are glad to hear that overall you are happy and hope that we can welcome you to Fusion Living again in the future. Best wishes Fusion Living
Posted 10 years ago
Fusion Living is rated 4.8 based on 1,653 reviews