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Fusion Living Reviews

4.8 Rating 1,653 Reviews
95 %
of reviewers recommend Fusion Living
4.8
Based on 1,653 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Fusion Living Reviews
Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

Write Your review

Ordered 6 Tulip Chairs on Friday and got an email Monday evening that they'd be delivered on Tuesday. Freaked out as wasn't going to be home but customer service immediately responded that there'd be a one-hour delivery window confirmed on Tues AM, so was able to come home in time to meet the courier (who was on time). The chairs were relatively easy to assemble, except that 4 of them had a slight manufacturing issue as the final bolt wouldn't quite align, no matter what we did. A quick drilling sorted that out and all the bolts are in and the chairs looks superb. Also - they're much more comfortable than our outgoing Eames Eiffel chairs. Really happy with the customer service, delivery process, price and product - thank you!
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Posted 10 years ago
Thank you very much for taking the time to write a detailed and very positive Review for us. We really do appreciate you taking the time to do this as it makes all the difference. We hope to welcome you to Fusion Living again in the future. Best wishes Fusion Living
Posted 10 years ago
Quick, Easy and efficient.
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Posted 10 years ago
Thank you James for taking the time to write a great Review for us. Much appreciated. Best wishes Fusion Living
Posted 10 years ago
Very impressed. Quick delivery - my ghost chair arrived well packaged & perfect condition - great service all round.
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Posted 10 years ago
Dear Lynne Thank you for the great feedback. We do appreciate you taking the time to write a Review for us. We hope to see you again in the future. Best wishes Fusion Living
Posted 10 years ago
Fusion Living provide a friendly, knowledgeable, informative service. Most important though, their delivery is super quick. Highly recommended.
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Posted 10 years ago
Dear Alyson Thank you very much for your excellent Review. We really appreciate you taking the time to write this for us. We hope to see you again in the future. Best wishes Fusion Living
Posted 10 years ago
Prompt Delivery and kept me informed throughout by text.
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Posted 10 years ago
Dear Victoria Thank you for writing a great Review for us. We are pleased to hear you were happy with the service you received. Thanks for the feedback! It is much appreciated. Best wishes Fusion Living
Posted 10 years ago
Not received the item yet so a little premature to be asking for a review!
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Posted 10 years ago
Thank you for your Review Ken. Apologies for the confusion, this Review request related to the customer service you had received e.g. if you had contacted the team via 'phone or email rather than a Review of the product. We believe you have now received your lamp and hope that you like it.
Posted 10 years ago
I'm extremely pleased both with the service Fusion Living provided, as well as with the products (tulip chairs) I ordered. Delivery was prompt and the items are of good quality. I wouldn't hesitate to order from the company again. Thanks!
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Posted 10 years ago
Thank you Leon for taking the time to write this excellent Review for us. We really do appreciate it. Best wishes Fusion Living
Posted 10 years ago
I received really good service. I had a problem making payment a few times with a credit card ( which wasnt your fault ), and I received a coutesy call to flag up the issue. I paid there and then with another card, and delivery was immediately arranged. thank you
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Posted 10 years ago
Dear Gary Thank you for your Review. We really appreciate you taking the time to write such a positive review for us. We are glad to hear you were pleased with the service. Thanks for shopping with us. Best wishes Fusion Living
Posted 10 years ago
Excellent customer service
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Posted 10 years ago
Thank you Jean for taking the time to write such a positive Review for us, we really do appreacite it. Best wishes Fusion Living
Posted 10 years ago
Extremely speedy delivery. Good quality product.
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Posted 10 years ago
Thank you Linda for taking the time to write a great Review for us, we really do appreacite it. Best wishes Fusion Living
Posted 10 years ago
I have to say that despite never having heard of Fusion !! I was so impressed with the customer service that i ended up buying a marble table from them !!! everyone i dealt with made me feel special and I am much looking forward to the arrival of our new table!!
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Posted 10 years ago
Thank you David for taking the time to write such a positive Review for us, we really do appreacite it. Best wishes Fusion Living
Posted 10 years ago
The table was a bit of a rush requirement and Fusion were great when I spoke to them about getting it to me in short order. Table turned up when it was supposed to do. Really good quality. Very happy.
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Posted 10 years ago
Hi David Many thanks for taking the time to write such a positive Review for us, we really appreciate it. We are glad you are happy with your table and our service. We hope to welcome you to Fusion Living again in the future. Best wishes Fusion Living
Posted 10 years ago
Ordered our item on Sunday and it was delivered Tuesday. Found website very easy to navigate and was kept informed until my item was at my door. Excellent, will use this site again. Thank you.
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Posted 10 years ago
Hi Roger Thank you for your Review and taking the time to write this for us. It is appreciate and we hope to welcome you to Fusion Living again in the future. Best wishes Fusion Living
Posted 10 years ago
Brilliant
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Posted 10 years ago
Hi Greg Thank you very much for taking the time to write a review for us and giving us an Excellent rating - very much appreciated. Best wishes Fusion Living
Posted 10 years ago
Fusion were really helpful and their customer services has been fantastic. Particular thanks to Carley for all of her help!
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Posted 10 years ago
Thank you Simon for your excellent feedback, this will certainly be passed on to the team. We really appreciate the time you have taken to write this Review for us. Best wishes Fusion Living
Posted 10 years ago
Ordered Eames style chairs for my kitchen - absolutely delighted with them and look v stylish. Website easy to use and free quick delivery which was great. Would certainly use again.
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Posted 10 years ago
Dear Sue Thank you for taking the time to write such a positive Review for us, we really do appreciate it and we are glad you like your chairs. Thanks for shopping with us. Best wishes Fusion Living
Posted 10 years ago
I received my floor lamp today and was absolutely delighted. It was good quality and exactly what I was hoping for from the description online. I communicated with a lovely lady called Kerry from Customer Services concerning a delivery request and she was so helpful and efficient. All in all I would have no hesitation in recommending Fusion Living.
Helpful Report
Posted 10 years ago
Dear Anne We are really pleased to hear you received your lamp today and that you are happy with it. Thank you for taking the time to write this Review for us and giving us some great feedback. We hope to welcome you to Fusion Living again in the future. Best wishes Fusion Living
Posted 10 years ago
Extremely happy with the service, other than did not receive email about expected delivery , just lucky we were in.
Helpful Report
Posted 10 years ago
Dear Gina Thank you for your Review and for giving us a very positive rating and feedback. We are sorry you didn't receive the email notifying you that your chair had been dispatched and so thank fully you were in to receive it :) We hope to welcome you to Fusion Living again in the future. Best wishes Fusion Living
Posted 10 years ago
Delighted with the tulip table. V good quality, very well packaged. Good customer service. Thank you.
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Posted 10 years ago
Dear Lucy Thank you for taking the time to write a very positive review for us. We really do appreciate it. We hope to welcome you to Fusion Living again in the future. Best wishes Fusion Living
Posted 10 years ago
Love the chair - it looks perfect in my dressing room! Delivery was very quick and was impressed that it wasn't charged for.
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Posted 10 years ago
Dear Melissa Thank you for your review and taking the time to write some very positive feedback for us. We really appreciate it. We hope to welcome you to Fusion Living again in the future. Best wishes Fusion Living
Posted 10 years ago
Fusion Living is rated 4.8 based on 1,653 reviews