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Fusion Living Reviews

4.8 Rating 1,695 Reviews
95 %
of reviewers recommend Fusion Living
4.8
Based on 1,695 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Fusion Living Reviews
Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 12th March 2026
Julie
Fusion Living 5 star review on 16th February 2026
Mandy
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 13th February 2026
Lucia (France)
Fusion Living 5 star review on 21st October 2025
Ruth
Fusion Living 5 star review on 12th September 2025
Debra
188
Anonymous
Anonymous  // 01/01/2019
Due to an error on our part, we placed an order for the wrong colour chair legs. On speaking to FusionLiving over the phone, their customer service was excellent, and nothing was too much trouble. They went out of their way to send us the correct goods, and communicated both verbally and via eMail on what was happening. Their goods are as described, and their delivery was very quick. We would not hesitate in buying from them again.
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Posted 10 years ago
I had left a message regarding a couple of queries about the eames DSW chairs. I was rung back that same day and my queries were answered in full. I can't remember the woman's name - my terrible memory - but she was extremely friendly and helpful. I didn't hesitate to place my order that evening.
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Posted 10 years ago
Did not get a dispatch notification after a few days. Customer support contacted me with an update when it would be dispatched so much better now I know what is happening with my order.
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Posted 10 years ago
Dear Carl Thank you for your Review message and for your order with us. We hope that you received your email Order Confirmation once you had placed your order? Hopefully you will have seen that the lead time for delivery for the clock you ordered is Up to 1 Week and this was listed against the product where it says "Item in Stock". We are pleased to let you know that your clock is scheduled for dispatch tomorrow and will be delivered to you on Friday 11th March by Interlink Express. You will receive an email confirming this once it is dispatched tomorrow. We hope that helps, but if you have any further queries, please do let us know. Best wishes Fusion Living
Posted 10 years ago
Ordering was easy. Had a question about my order and it was answered very quickly. It was delivered when they said it would be. Finally the chairs are fabulous, well made and well priced. Would definitely use Fusion Living again.
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Posted 10 years ago
Hi Julie Thank you for writing this great review for us. We really do appreciate it and glad that you are happy with your chairs. We hope to welcome you back again in the future. Best wishes Fusion Living
Posted 10 years ago
Lovely clock with metal work. Delivered when due and very happy with. Clock arms are quite thin and at first 'hit' eachother first time round. Minor adjust later at all sorted.
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Posted 10 years ago
Hi Peter Thank you for taking the time to write this Review for us and provide the feedback on your clock. We are glad it is all working fine for you and thanks for shopping with us. Best wishes Fusion Living
Posted 10 years ago
Super fast delivery and great looking product :)
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Posted 10 years ago
Thank you for the great Review! All best wishes Fusion Living
Posted 10 years ago
I came across Fusion Living after a competitor of theirs, Cult Furniture gave me extremely poor customer service before I even bought my product. I didn't want to risk buying from them, so instead I ordered from Fusion, which it turns out offered a better price anyway as well as free delivery for my order which arrived the same time as Cult's charged delivery would have- the next day. No issues, rapid delivery, well packaged and very happy with my product so far- can’t see any issues, and hopefully I won’t find any! Will be using Fusion Furniture again. Thanks guys, I am a happy customer!
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Posted 10 years ago
Hi Miren Thank you for taking the time to write such a detailed Review for us. This feedback is really helpful and will certainly be shared with the team. We are really pleased that we could help you and that you had a positive shopping experience with us. Best wishes Fusion Living
Posted 10 years ago
Good price, excellent service with a vet speedy delivery.
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Posted 10 years ago
Hi Emma Thank you for taking the time to write a positive Review for us. We really do appreciate your time doing this for us. All best wishes Fusion Living
Posted 10 years ago
Perfect ghost chair. Great price. Quick delivery and timed within an hour on the day by DPD. Chair came in perfect condition. Will recommend and use again.
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Posted 10 years ago
Hi Charlotte Thank you so very much for writing a great Review for us. We are glad you had a good shopping experience with us. Best wishes Fusion Living
Posted 10 years ago
Great customer service, received my item the day after I ordered it and for free delivery as well! Also very happy with my item, finishes the room!
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Posted 10 years ago
Hi Megan Thank you so very much for writing a great Review for us. We are glad you had a good shopping experience with us. Best wishes Fusion Living
Posted 10 years ago
Straightforward ordering, efficient information on delivery process and given a 1 hour delivery window which was brilliant. The item was delivered within a few days of ordering and I am pleased with it too.
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Posted 10 years ago
Dear Elspeth Thank you so very much for your detailed Review you have written for us. We really appreciate it and glad you enjoyed shopping with us. Best wishes Fusion Living
Posted 10 years ago
Wonderful customer service .called regarding my delivery ..lovely lady picked up the phone ..dealt with whole enquiry with very helpful and professional way . I wasvery happy that I called instead of email.
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Posted 10 years ago
Always very helpful and efficient as well as having quality products.
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Posted 10 years ago
Hi Darren Thank you for taking the time to write a great Review for us and for coming back to shop with us again! Best wishes Fusion Living
Posted 10 years ago
Am so pleased with the customer service I have recieved... Ive called up 3 times to discuss an item as I was unsure, The lady on the other end of the phone was delightful, very helpful and paintent which goes a long way with me. As a business myself, I understand the importance if customer service and this company have it down to a T. Thank you for our ghost chair sits wonderfully in our boutique.
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Posted 10 years ago
Hi Betty Thank you so very much for your detailed Review you have written for us. We really appreciate it and we are glad you like your chair. Best wishes Fusion Living
Posted 10 years ago
Really happy with the quality of the chairs purchased and delivered really quickly too. Will definitely buy from you again in the future and recommend you to friends.
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Posted 10 years ago
Easy to use website , ordering very simple and delivery so quick, would use again in the future.
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Posted 10 years ago
Hi Stephanie Thank you very much for taking the time to write a great Review for us. We really appreciate it. Best wishes Fusion Living
Posted 10 years ago
After being let down very badly by another company it was a pleasure to deal with Fusion Living. As I was placing the order there was a hiccup with my system and I wasn't able to tell if the order had gone through properly! A quick phone call the following morning confirmed that all was well and that my order had been received and was being processed! I was assured that it would be despatched on the Tuesday and would be delivered the following day via Interlink Express! True to their word the Interlink Express van delivered my item before mid-day! I'm very happy with my dealings with Fusion Living, have absolutely no qualms about dealing with them again, and can happily recommend them to anyone!
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Posted 10 years ago
Thank you David for your great feedback. We are so glad we could help. We hope to see you again sometime. Very best wishes Fusion Living
Posted 10 years ago
Wow, what a service, i ordered 4 Crystal clear ghost style chairs on Thursday morning which I received early Friday morning, one of the chairs was damaged when i opened it, I contacted Carley at Sales who was really helpful and pleasant and arranged for another chair to be delivered today (Monday) as they don't deliver at weekends, the chair arrived by 11am and was perfect, I couldn't have asked for better service. If awards were given for customer care i would nominate Carley 5*. I would highly recommend the chairs and the company for customer service.
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Posted 10 years ago
Thank you Linda for taking the time to write this really detailed and positive Review for us and the specific feedback you have given on Carley. This really is very much appreciated. We are so pleased that you were happy with the service you received and that we were able to resolve the issue with the one scratched chair as quickly as we did. We hope to welcome you to Fusion Living again in the future. Best wishes Fusion Living.
Posted 10 years ago
This company delivered speedily, 1 day after I place my order. Excellent!
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Posted 10 years ago
Thank you very much for taking the time to write a great Review for us. We hope to welcome you to Fusion Living again in the future.
Posted 10 years ago
Excellent quick delivery
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Posted 10 years ago
Hi Debbie Thank you for the great Review you have written for us. We really do appreciate this. Best wishes Fusion Living
Posted 10 years ago
Fusion Living is rated 4.8 based on 1,695 reviews