Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,664 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,664 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 12th March 2026

Julie

Fusion Living 5 star review on 16th February 2026

Mandy

Fusion Living 5 star review on 13th February 2026

Lucia (France)

Fusion Living 5 star review on 21st October 2025

Ruth

Fusion Living 5 star review on 12th September 2025

Debra

188

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery super fast (2 days) and package perfectly made.”

Fusion Living 5 star review on 25th February 2017

Helpful Report

Posted 9 years ago

Thank you very much for your positive Review. We are glad to hear that you are happy with your chairs. Best wishes Fusion Living

Posted 9 years ago

“La personne que j'ai eu au téléphone, carley, a été d'une grande gentillesse et tres à l'écoute! De plus normalement je devrais déjà recevoir ma commande lundi soit moins de 8 jours après le paiement! J'ai hâte de voir si le produit correspond aux images... Mais en tout cas tres contente déjà du service!”

Helpful Report

Posted 9 years ago

Hi Marie Thank you for your great Review. It was a pleasure to receive your order and get your chairs to you so quickly. All the best Fusion Living

Posted 9 years ago

“The product I ordered was faulty, however as soon as I emailed the company they fa g me within 5 minutes. They firstly suggested something I could do to fix. I went home that night and tried it. It didn't work so I emailed them to inform them and straight away they organised for a replacement. Great customer service !!”

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Posted 9 years ago

Hi Amy Thank you very much for your great feedback. We are glad we could resolve the issue for you straightaway. Best wishes Fusion Living

Posted 9 years ago

“I ordered my pendant lights from the website and was very quickly contacted by Fusion Living regarding delivery. I'm looking forward to receiving my new lights!”

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Posted 9 years ago

Hi Zoe Thank you for taking the time to write this great Review for us. We really appreciate you taking the time to do this. Best wishes Fusion Living

Posted 9 years ago

“I had previously ordered the items I wanted from another company, who kept putting back the delivery date. I contacted Fusion living, who couldn't have been more helpful and I received my goods within a few days. Excellent product and excellent service. Would certainly buy from them again.”

Helpful Report

Posted 9 years ago

Thank you very much for taking the time to write this Review for us. It is great to get such positive feedback and we hope we can welcome you back again in the future. Best wishes Fusion Living

Posted 9 years ago

“Excelent Customer Service :)”

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Posted 9 years ago

Thank you for taking the time to write a great Review for us. We really appreciate it.

Posted 9 years ago

“My problem was dealt with professionally and without any issue or further complication”

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Posted 9 years ago

Hi Sally Many thanks for taking the time to write a great Review for us and we are glad we managed to get everything resolved and delivered for your project deadline. Best wishes Fusion Living

Posted 9 years ago

“I have yet to receive my order, however Carly has been fantastic! Carly answered my initial enquiry with speed and continued to follow up with answers and solutions to my questions. I can not fault the customer service I have received so far!!”

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Posted 9 years ago

“This is one the the most positive and helpful companies I have dealt with online. Polite, helpful and courteous at every step of the way. The lady I had contact with mostly was Carley and I have to say it was excellent to do business with her. I have yet to see the quality of the goods I have ordered. Pricing however seems reasonable compared with other online stores and I feel very confident that should a problem arise that this company would be fair and honest.”

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Posted 9 years ago

Many thanks John for taking the time to write a great Review for us. We really appreciate it.

Posted 9 years ago

“I was able to order a complete set of kitchen table and chairs and matching bar stools. You did not stock the table but the advisor was able to source it. I could not find this with any other company on the internet! Your sales advisor (Carly) was friendly, professional and very helpful. You also provided free delivery which does not happen very often when we are based in the Highlands! Fantastic service. Thank you”

Helpful Report

Posted 9 years ago

Hi Paula Thank you very much for the great Review! We really appreciate your time writing this. We will be in touch early next week with further details of your delivery. Best wishes Fusion Living

Posted 9 years ago

“i placed an order from austria (6 chairs), executed advance payment by paypal and the goods arrived a few days later. one of the six chairs was scratched due to some mishandling of the forwarding agency. i contacted the fusion living support and explained the situation. a few hours later they confirmed that the will send a new seat shell as compensation for the damaged one. three days later the new shell arrived. thats what I call customer friendly! excellent furniture, very friendly, helpful and capable service. absolute recommendation!”

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Posted 9 years ago

Thank you very much Patrick for the excellent review - we really appreciate it and so glad you were happy with the service and your chairs.

Posted 9 years ago

“Constant updates re delivery times. Perfect product.”

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Posted 9 years ago

Thanks for taking the time to write a great Review for us David. Best wishes Fusion Living

Posted 9 years ago

“Excellent service ,quick delivery .”

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Posted 9 years ago

Thank you for the great Review Susan.

Posted 9 years ago

“Fantastic customer service!”

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Posted 9 years ago

Thank you for your great Review Amy and we are glad we got everything sorted with your bookcase for you. Hope to see you again in the future. Best wishes Fusion Living

Posted 9 years ago

“Bought an item previously, very good quality; I hope this time will be the same. So easy to deal with as well, the lady on the phone couldn't be more helpful. Thank you!!!”

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Posted 9 years ago

Thank you for your Review and we hope you are happy with your latest purchase.

Posted 9 years ago

“Excellent customer service. I didn't like the colour of chair I had ordered and wanted to exchange them. No problem at all and the chairs were collected and replaced within two days.”

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Posted 9 years ago

Thanks for the great Review Susan and glad we could get everything swapped over for you very quickly. Best wishes Fusion Living

Posted 9 years ago

“We ordered and had delivered a chair that was well packed delivered on the due day, we contacted customer service over a very small problem and they were super helpful.”

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Posted 9 years ago

Hi David Thank you for writing a great Review for us and we are glad we got everything resolved for you. Best wishes Fusion Living

Posted 9 years ago

“When I contacted them, they gave me all the information I needed and everything arrived on time, as expected. Would definately recommend and use them again!”

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Posted 9 years ago

Hi Gonul Thank you for taking the time to write a great Review for us. We are glad you are happy with the service and your purchase. Best wishes Fusion Living

Posted 9 years ago

“Great customer service and fast delivery! Thank you.”

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Posted 9 years ago

Thank you very much for the great Review.

Posted 9 years ago

“Delivery as stated. Item very well wrapped. Excellent service.”

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Posted 9 years ago

Thank you Jacqui for your great feedback. Best wishes Fusion Living

Posted 9 years ago

Fusion Living is rated 4.8 based on 1,664 reviews