Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,651 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 21st October 2025

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“sehr schoner stuhl, schnelle Lieferung”

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Posted 2 years ago

Vielen Dank, dass Sie sich die Zeit genommen haben, eine tolle Bewertung für uns zu schreiben und bei uns einzukaufen. Besten Wünsche Fusion Living Thank you for taking the time to write a great review for us and for shopping with us. Best wishes Fusion Living

Posted 2 years ago

“I am delighted with chairs just what they were listed as very comfortable thanks”

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Posted 2 years ago

Hi Flora Thank you for taking the time to write an excellent review for us, we are so pleased that you are delighted with your chairs. We hope to welcome you back again in the future. Best wishes Fusion Living

Posted 2 years ago

“Brilliant service and staff.......second time I have used them!!”

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Posted 2 years ago

Hi Rita Thank you very much for your great review, we really appreciate it. Thanks again for coming back to us and we hope to welcome you back again in the future. Best wishes Michelle

Posted 2 years ago

“Chair arrived by expected delivery date. Was as described and a very good match with the other chairs I had but further reinforced since purchase of original dining set.”

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Posted 2 years ago

Hi Sheila Thank you for taking the time to write this excellent review for us. We are so pleased you are happy with your chairs. We hope to welcome you back again in the future. Best wishes Michelle.

Posted 2 years ago

“The dining chairs I ordered were brilliant - nice looking, strongly built, well-made and comfy. And they need to be all of that, as I have put them in a classroom setting, albeit a very nice special classroom! Good range of colour options. I bought extra chair pad cushions as spares on a just-in-case basis. Delivery was very quick and on time, a couple of days is all. Very happy.”

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Posted 2 years ago

Hi Anna Thank you so much for your excellent review. We really appreciate you taking the time to write this for us. We are so pleased to hear the chairs are working well in your classroom. Thank you for shopping with us and we hope to welcome you back again in the future. Best wishes Michelle.

Posted 2 years ago

“Hi Michelle, thank you for being so kind and thoughtful when offering to exchange these cushion covers to the textured beige type. You're a credit to Fusion Living! Kind Regards Alex”

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Posted 2 years ago

Thank you very much for your excellent review, we really appreciate it. Best wishes Michelle

Posted 2 years ago

“TOP TOP TOP TOP TROP CONTENT MAGNIFIQUE CHAISES TULIPES JE VOUS DIT MERCI 🙏 🙏🙏🙏🙏🙏👍👍👍👍👍🤩🤩🤩🤩”

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Posted 2 years ago

Bonjour Michel, Merci d'avoir pris le temps de nous laisser une excellente critique. Nous sommes heureux d'apprendre que vous êtes satisfait de votre achat. Nous espérons que vous apprécierez vos chaises et espérons vous accueillir à nouveau bientôt chez Fusion Living. Bien à vous Michelle Good Afternoon Michel, Thank you for taking the time to leave us a great review. We are glad to hear you are happy with your purchase. We hope you enjoy your chairs and hope to welcome you back to Fusion Living again soon. Kind Regards Michelle

Posted 2 years ago

“My Chelsea table and Soho chairs are absolutely fabulous. The whole experience of shopping with this company has been a delight. The items are good quality, a good price , easy to assemble and look great. Delivery was quick and the chairs and table arrived at the agreed time and were extremely well packaged. What was particularly good was the level of customer service provided by all the office staff and by Ian in the storeroom. Welcoming, professional and well informed. Some of the big national companies could take a leaf out of their book. Have been so pleased with my purchase I have already put in another order for one of their beautiful Ghost chairs. Could not recommend this company more highly.”

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Posted 2 years ago

Good Afternoon Jean, Thank you for taking the time to write us a review. We are pleased to hear you love your Chelsea table and Soho chairs. We take pride in providing excellent customer service, so we're happy to hear that you felt you received that. We hope that you enjoy your purchases and hope to welcome you back to Fusion Living in the future. Kind Regards Fusion Living

Posted 2 years ago

“I recently purchased a white swivel chair for my dressing table. I am so happy I did. I have been searching for months and couldn't find anything the right height! This one was perfect (with the seat height at 47cm) and the dazzling choice of seat cushion colour options was amazing. I went for the Chelsea beige, which is a lovely, soft, neutral colour. The chair was simple to put together (6 bolts attached using alum key) and the seat cushion is detachable using 4 sticky velcro pads (good, strong adhesive). The swivel is good and silent. All in all, I'm very happy. I hope it lasts many years.”

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Posted 2 years ago

Good Afternoon Anne, Thank you for taking the time to leave us a fantastic review. We are glad to hear you are pleased with your Chelsea chair. Thank you once again for your feedback and we hope to welcome you back to Fusion Living again in the future. Kind Regards Fusion Living

Posted 2 years ago

“My four ghost dining chairs are exactly what I wanted and arrived incredibly promptly, very well packed. What's not to like. Many thanks.”

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Posted 2 years ago

Good Afternoon Jenny, Thank you for leaving us a great review. We are glad to hear you are happy with your ghost dining chairs and our prompt delivery service. Enjoy your new chairs and we hope to welcome you back to Fusion Living again soon. Kind Regards Michelle Fusion Living

Posted 2 years ago

“I ordered a large white Chelsea Dining table from Fusion Living. When the delivery arrived I was impressed how well packed the base was and the top coming in a wooden box instantly made me think this is good. I absolutely love the table, the quality, the gloss finish and the size .. no one of course is getting to use it .. it looks far too fabulous;) I will definitely be now looking at the chairs and other furniture from yourselves .. I am over the moon”

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Posted 2 years ago

Good Afternoon Angela, Thank you for leaving us a fantastic review. We are glad to hear you love your purchase and how impressed you are with the way we package our tables. We hope you enjoy your new purchase and we hope to welcome you back to Fusion Living again soon. Kind Regards Michelle Fusion Living

Posted 2 years ago

“I ordered 3 tulip chairs, they are beautiful . Arrived within 3days of placing order... great service”

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Posted 2 years ago

Good Afternoon Janet, Thank you for taking the time to leave us a fantastic review. I'm glad to hear you love your tulip chairs and you were happy with our customer service team. We hope to welcome you back to Fusion Living again very soon. Kind Regards Fusion Living

Posted 2 years ago

“Brilliant customer service. Nothing was to Much trouble.”

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Posted 2 years ago

Good Afternoon Jane, Thank you for leaving us a great review. We are pleased to hear you are happy with our customer service. We hope to welcome you back again in the future. Best wishes Fusion Living

Posted 2 years ago

“Really easy to browse. Good price. Really fast delivery. I bought only an armchair to see how this company works and I am very pleased to say that the quality is excellent. Came in Two pieces. Extremely easy to assemble. I have already order another one. Highly recommended”

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Posted 2 years ago

Good Afternoon Sonia, Thank you for taking the time to leave us a great review. We are glad to hear you are happy with your shopping experience with us and you love the quality of our armchairs. We value our customers feedback and we hope to welcome you back to Fusion Living again soon. Kind Regards Fusion Living

Posted 2 years ago

“Love our new chairs, very comfortable and stylish and a very competitive price. We received excellent service, a quick delivery and would recommend this Company to anyone.”

Fusion Living 5 star review on 9th May 2023

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Posted 2 years ago

Good afternoon Carl Thank you so much for your excellent review, we really appreciate you taking the time to do this and also for the photographs - your chairs look great! Thanks again for coming into see us, it is always lovely to meet our customers in person :) We hope to welcome you back again in the future. Best wishes Fusion Living

Posted 2 years ago

“The chair is lovely it's strong and it is good quality, I would buy again.”

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Posted 2 years ago

Good morning Thank you for taking the time to write an excellent review for us. We really do appreciate it. We are very please to hear that you are happy with your purchase. We hope to welcome you back again in the future. Best wishes Fusion Living

Posted 2 years ago

“I still have not received the chairs.”

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Posted 2 years ago

Good morning Nina Thank you for your review. We shipped your chairs to Germany on 28th April and so they will be arriving with you soon. Our customer service team will contact you directly via email to further advise. We hope that helps. Best wishes Fusion Living

Posted 2 years ago

“Excellent service!”

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Posted 2 years ago

Good morning Julie Thank you for taking the time to write an excellent review for us. We really do appreciate it. Thank you for shopping with us. Best wishes Fusion Living

Posted 2 years ago

“I ordered two chairs and one of them was faulty, so when I told the company they said they would send a new one. So I threw the old one away because it was absolutely unusable and a faded colour with a yellow tinge to it. They then said they wanted it back and when I told them to take the other one back, they said they would charge me for collection. Disgusting behaviour! I’m not happy with this company! Avoid!!”

Helpful Report

Posted 2 years ago

Good afternoon Thank you for your review and we are sorry that you have left us a 1-star review. We have looked into the details of your order and as you know, when you reported that one seat had a yellow discolouration to it, we immediately responded to confirm that we would replace it. We were working back and forth on email with you to establish the details and when we asked if we could book to collect the faulty seat so that we could examine it, you explained that you had disposed of it that morning. We explained that we did need to collect the faulty item back before we issue the replacement as this is standard practice and would generally be the case for any retailer. We are more than happy to help resolve this for you but we would need to collect the faulty seat first. With regards to you asking to return the other chair, this is no problem at all, but as there is nothing wrong with it, we had explained that there would be an £18 return fee which would be deducted from your refund for that 1 chair. Indeed if you still had the full faulty chair and wanted to return both chairs then this would be a free return as you are returning the whole order from the point of view of the one chair is making it a "faulty" order so to speak. We place customer service at the centre of everything we do and we always help resolve any customer queries as quickly, efficiently and fairly as possible. However, where appropriate we do have to stick to our business terms of in this instance because you have disposed on the seat without giving us the opportunity to collect it, this has limited the options available to us, in terms of how we solve and help you. We are still more than happy to collect the one chair from you, if you would like us to, but the return fee would apply. Best wishes Fusion Living

Posted 2 years ago

“Love these chairs! Beautiful colour and really comfy! Good communication from company - really helpful. Would recommend.”

Fusion Living 5 star review on 5th May 2023

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Posted 2 years ago

Good morning Debbie Thank you for taking the time to write a fantastic review for us. Your chairs looks stunning - we love the colour! We hope to welcome you back again in the future. Best wishes Fusion Living

Posted 2 years ago

Fusion Living is rated 4.8 based on 1,651 reviews