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Fusion Living Reviews

4.8 Rating 1,486 Reviews

95 %

of reviewers recommend Fusion Living

Company Reviews

Product Reviews

4.8

Based on 1,486 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 26th March 2024

Fusion Living 5 star review on 7th March 2024

Fusion Living 5 star review on 14th February 2024

Fusion Living 5 star review on 6th December 2023

Fusion Living 5 star review on 2nd December 2023

Fusion Living 5 star review on 21st November 2023

Fusion Living 5 star review on 21st November 2023

164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely choice of product. I bought 2 chairs which match beautifully with a table I recently bought. The only minor issue was a lack of written instructions for building. The diagrams are quite difficult to make out.”

Posted 2 years ago

Thank you for providing us with this fantastic review, Vivienne. We are so pleased you are happy with your new chairs. Thank you for the feedback regarding our instructions - we will take this on board. We hope you choose to shop with us again in the future. Best wishes, Fusion Living

Posted 2 years ago

“I sent for a ‘Ghost stool’ which is a stylish rather beautiful thing. However it arrived rattling around in a huge cardboard box with no wrapping around it at all. Fortunately it wasn’t damaged or I haven’t noticed any damage so far. But it’s an expensive item and I would have expected it to be wrapped like a piece of bone china. I spoke to a very nice woman on the phone who was very apologetic but it took the shine off things a little.”

Posted 2 years ago

Thank you so much for taking the time to write us this review, Janie. We really appreciate the feedback and thank you for calling us earlier in the week to discuss this, we have passed the feedback on to our warehouse team to ensure this doesn't happen again. Please accept our apologies again. Best wishes, Fusion Living

Posted 2 years ago

“Well packed good delivery chairs good”

Posted 2 years ago

Thank you for providing us with this great review! We hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 2 years ago

“Very pleased with the table & chairs. Packed safely & with good instructions. Only thing to mention is that the sticky tabs you need to take off the cushions do not peel off at all easily, very fiddly but that is the only that was not to good otherwise all good”

Posted 2 years ago

Hi Jennifer, thank you so much for taking the time to write us this great review! We are so pleased that you are happy with your order, and we appreciate your feedback on the sticky tabs. We do hope you choose to shop with us again! Best wishes, Fusion Living

Posted 2 years ago

“I like the chairs. Very solidly constructed when put together. The look like the pictures on the web site. Couple of improvements. 1. The construction diagrams are not at all clear. 2. Utter confusion over delivery days. Said to be caused by lorry drivers. But more communication ‘before’ not after would have helped a great deal.”

Posted 2 years ago

Hi Paul, Thank you so much for taking the time to write this great review, we're so pleased you're happy with your chairs! We really appreciate your feedback, and please accept our apologies for the confusion with the delivery days. We're pleased you have now received your order and we do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 2 years ago

“Great product, fast delivery. Shame they use a delivery service that won't deliver to the door”

Posted 2 years ago

Thank you so much for taking the time to write us this fantastic review! We appreciate your feedback on the delivery service and will pass this on. Unfortunately, DPD only delivers to the door of the building, so if it is an apartment, they are not permitted to take the parcel up to the apartment door. Thanks for shopping with us and we hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 2 years ago

“Very pleased with my stool, customer service very good re delivery.”

Posted 2 years ago

Thank you for your great Review, Sandra. We hope to welcome you back again. Best wishes Fusion Living

Posted 2 years ago

“Quick delivery and easy to assemble. They look great with my new kitchen table. Thank you Fusion Living”

Posted 2 years ago

Hi Emily, Thank you for your review! We really appreciate you taking the time to write this and hope you choose to shop with us again in the future. Best wishes, Fusion Living

Posted 2 years ago

“Cushions fit modern tulip chairs. They are a little firm compared to original cushions. They do not fit vintage Sarrinnen tulip chairs which are curved, hard base seat pads.”

Posted 2 years ago

Thank you for your great Review! We hope to welcome you back again. Best wishes Fusion Living

Posted 2 years ago

“Ordered 2 chairs with chrome legs. A leg on one of the chairs was discoloured so I sent photos and received a very prompt phone call followed a week later by replacement legs. Very satisfied with the service.”

Posted 2 years ago

Thank you for taking the time to write us this great review, Sherryl. We're so pleased you're happy with the whole experience and service received while shopping with us. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 2 years ago

“Very happy with chairs which arrived quickly”

Posted 2 years ago

Thank you for your great Review! Best wishes Fusion Living

Posted 2 years ago

“Beautiful chairs. I’m so delighted with them. I gave 4 stars because I had to buy longer screws to attach the seat pads to the chair. This was because on only two of the chairs the holes for the fittings were countersunk, meaning that for two of them, the screws were too short. A job for the quality control team, I think. However, they’re sturdy and lovely colours. I’ll be ordering some more.”

Posted 2 years ago

Thank you for your Review, Nina. We are so delighted that you love your chairs! We’re really sorry that you didn’t receive the correct screws and had to purchase these yourself. We of course would have sent you the correct fittings if we were informed. We look forward to welcoming you back in the future. Best Wishes, Fusion Living

Posted 2 years ago

“Fusion living have been great at keeping me updated on our purchase. Tulip table came in excellent packaging and was as good as we'd hoped it would be. Only negative was the courier company initially getting in touch. Despite this I would recommend this company, and the tulip table we bought.”

Fusion Living 4 star review on 24th April 2021

Posted 3 years ago

Hi Ursula Thank you for taking the time to write this great Review for us. We really appreciate it and the photographs look fantastic! We are sorry it took a little while for the couriers to make contact but glad we got it all sorted in the end for you. Thank you for shopping with us. Best wishes Fusion Living

Posted 3 years ago

“Objets reçus très bien , délai pas trop long, livreur correct, juste un petit manque de communication sur le suivi du colis”

Posted 3 years ago

Merci beaucoup pour votre avis, nous apprécions vraiment que vous preniez le temps de rédiger ceci et de nous faire part de vos commentaires, ce que nous reconnaissons. Meilleurs vœux Fusion Living

Posted 3 years ago

“Love the chairs. We had to wait a while, but we were kept informed of our orders progress. Happy to recommend Fusion Living”

Posted 3 years ago

Thank you very much for writing this great Review for us. We really appreciate the feedback. Best wishes Fusion Living

Posted 3 years ago

“Very happy with my purchase and prompt delivery.”

Posted 3 years ago

Thank you for taking the time to write us this excellent review. We're so pleased you're happy with your purchase and the delivery. Best Wishes, Fusion Living

Posted 3 years ago

“Ordered 4 dining chairs and am very happy with the style, quality, price and speedy delivery. My husband found them a little fiddly to put together, but by the time he got to the fourth one he'd cracked it!”

Posted 3 years ago

Thank you for taking the time to write us this great review. We're sorry to hear you found the chairs fiddly to put together, however we're so pleased you're happy with your chairs and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Great prouct at a great price! Service very good, but would have been “excellent” if the dispatch email was clearer and the link to the courier actually worked. Overall great experience though, thanks Fusion Living.”

Posted 3 years ago

Hello Simon, Thank you for taking the time to write us this great review. We're so pleased you're happy with your product and the service received. However we do apologise that you had an issue with the dispatch and tracking information. Best Wishes, Fusion Living

Posted 3 years ago

“The Chairs are perfect for my kitchen, the colours fantastic. However two of the chairs appear to be a bit wobbly.”

Fusion Living 4 star review on 15th January 2021

Posted 3 years ago

Hello Lisa, Thank you for taking the time to write us this great review. We're so pleased you're happy with your chairs, they look lovely! Your feedback on the chairs has now been passed on to our customer service team. Best Wishes, Fusion Living

Posted 3 years ago

“Excellent quality and very pleased the colours. 4 stars as cushions for the petrol blue chairs different style to others and waiting for replacement. Excellent customer service.”

Posted 3 years ago

Thank you for taking the time to write us this great review. We're so pleased you're happy with the chairs and the service received. Customer service will be in touch once there is an update your replacements. Best Wishes, Fusion Living

Posted 3 years ago

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Fusion Living is rated 4.8 based on 1,486 reviews