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Fusion Living Reviews

4.8 Rating 1,659 Reviews
95 %
of reviewers recommend Fusion Living
4.8
Based on 1,659 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Fusion Living Reviews
Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

Write Your review

Item arrived in good time and was well packaged.
Fusion Living 4 star review on 15th April 2019
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Posted 6 years ago
Thank you for writing a great Review for us and also thank you for the photograph! The clock looks lovely. Best wishes Fusion Living
Posted 6 years ago
great product, value and delivery
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Posted 6 years ago
Thank you Greg for taking the time to write a great Review for us. Best wishes Fusion Living
Posted 6 years ago
Easy purchase; 4 star only because of having to wait for the product to return to stock!
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Posted 6 years ago
Thank you very much for taking the time to write a great Review for us. Sorry you had to wait a little while for the new stock to arrive, it is one of our most popular chairs :) Glad you have now received it. Best wishes Fusion Living
Posted 6 years ago
The chairs I ordered were on pre-order so I had to wait a few weeks for them. As soon as they were in stock the chairs were dispatched.
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Posted 6 years ago
Thank you for writing a great Review for us and happy to hear you have now received your chairs. Thanks for shopping with us! Best wishes Fusion Living
Posted 6 years ago
I had a very good experience when I called Fusion to check the status of my order. Helpful operator explained everything clearly and was very obliging,
Fusion Living 4 star review on 15th December 2018
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Posted 7 years ago
Thank you for taking the time to write a great Review for us. Best wishes Fusion Living
Posted 6 years ago
Ordered six chairs one of which was damaged. Made a call & it was sorted with replacement parts by return. Would have been 5 stars apart from this.
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Posted 7 years ago
Product was as described and delivery was very prompt. I would however, have appreciated an email telling me the item had been dispatched; it was sheer chance that I was home when DPD made the unexpected delivery!
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Posted 7 years ago
I haven't received order yet. I think it would to be good to give customers an idea of how long delivery would take
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Posted 7 years ago
Very easy ordering and delivery process and the chairs purchased look good! A delivery time slot given on the morning of the delivery day and was on time. Only slight confusion was the that the delivery firm's paperwork initally showed online as 'delivery as requested between 6am & 11pm' which I think refered to delivery to the depot not the customer.
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Posted 7 years ago
Web site good and easy to use. Awaiting delivery
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Posted 7 years ago
The person I spoke to on the phone was very friendly and helpful and delivery was quick. The negative was that the dining chairs we bought came with no assembly instructions which made it tricky trying to put them together.
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Posted 8 years ago
Excellent service :)
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Posted 8 years ago
Thank you for your Review, we really appreciate it.
Posted 8 years ago
Very speedy delivery - nice chairs
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Posted 8 years ago
Thank you Elizabeth for writing a great review for us and letting us have your feedback. We really appreciate it. Best wishes Fusion Living
Posted 8 years ago
I was very pleased to find my products on this webside, but had difficulties in placing and paying for them, after several frustrating attempts I almost gave up and suddenly received a very pleasant call from a lady by the name of Carly who helped me putting the transaction through over the phone. I am looking forward in receiving my table and chairs. Thank you Carly from K.Delman
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Posted 8 years ago
yea was pleased with my purchase and although there was some damage it was taken care of asap so yea nice people and beautiful stuff thanku
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Posted 8 years ago
Thank you for your review, we really appreciate your feedback and once again we apologise for the damage to the unit but we are glad we got this resolve for you. Best wishes Fusion Living
Posted 8 years ago
They were very helpful and friendly.
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Posted 8 years ago
Thank you Eszter and thank you for ordering with us.
Posted 8 years ago
Quick delivery. Had a issue damaged item but was resolved quickly .Would recommend
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Posted 9 years ago
Thank you for your Review Debbie and glad that we could get it all sorted for you quickly. Thanks for shopping with us! Fusion Living
Posted 9 years ago
Did not get a dispatch notification after a few days. Customer support contacted me with an update when it would be dispatched so much better now I know what is happening with my order.
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Posted 9 years ago
Dear Carl Thank you for your Review message and for your order with us. We hope that you received your email Order Confirmation once you had placed your order? Hopefully you will have seen that the lead time for delivery for the clock you ordered is Up to 1 Week and this was listed against the product where it says "Item in Stock". We are pleased to let you know that your clock is scheduled for dispatch tomorrow and will be delivered to you on Friday 11th March by Interlink Express. You will receive an email confirming this once it is dispatched tomorrow. We hope that helps, but if you have any further queries, please do let us know. Best wishes Fusion Living
Posted 9 years ago
Lovely clock with metal work. Delivered when due and very happy with. Clock arms are quite thin and at first 'hit' eachother first time round. Minor adjust later at all sorted.
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Posted 9 years ago
Hi Peter Thank you for taking the time to write this Review for us and provide the feedback on your clock. We are glad it is all working fine for you and thanks for shopping with us. Best wishes Fusion Living
Posted 9 years ago
Always very helpful and efficient as well as having quality products.
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Posted 10 years ago
Hi Darren Thank you for taking the time to write a great Review for us and for coming back to shop with us again! Best wishes Fusion Living
Posted 9 years ago
Fusion Living is rated 4.8 based on 1,659 reviews