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Fusion Living Reviews

4.8 Rating 1,486 Reviews

95 %

of reviewers recommend Fusion Living

Company Reviews

Product Reviews

4.8

Based on 1,486 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 26th March 2024

Fusion Living 5 star review on 7th March 2024

Fusion Living 5 star review on 14th February 2024

Fusion Living 5 star review on 6th December 2023

Fusion Living 5 star review on 2nd December 2023

Fusion Living 5 star review on 21st November 2023

Fusion Living 5 star review on 21st November 2023

164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Très bon contact client, livraison rapide, produits bien emballés. Les 4 chaises Tulip commandées sont très qualitatives et très confortables. Voilà une quinzaine de jours que nous les avons et nous en sommes pleinement satisfait. Seul bémol : certaines vis permettant de fixer l'assise au pied peuvent être dures à serrer ; j'ai pu améliorer cela en retaraudant certains pas de vis mais tout le monde n'a pas le matériel adéquat. Very good contact, fast delivery, well packaged products. The 4 Tulip chairs ordered are very qualitative and very comfortable. We have had them for a couple of weeks, and we are fully satisfied with them. Only negative note: some screws to fix the seat to the foot can be hard to tighten; I was able to improve this by fixing the threading but not everyone has the right equipment.”

Posted 3 years ago

Merci d’avoir pris le temps de nous écrire cette grande critique. Nous sommes très heureux que vous êtes heureux avec vos chaises tulipes et le service reçu. Nous sommes désolés d’entendre parler du problème avec vos vis, mais heureux que vous avez résolu ce problème. Nous espérons que vous choisirez de magasiner avec nous à nouveau. Meilleurs voeux Vie fusionnelle Thank you for taking the time to write us this great review. We’re so pleased you’re happy with your tulip chairs and the service received. We're sorry to hear about the issue with your screws but glad that you solved this. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Really happy with the table itself though the delivery guy didn’t bring it up to my flat. He made me take it up myself as he couldn’t be bothered to take it up one flight of stairs”

Posted 3 years ago

Hello Afshin, Thank you for taking the time to write us this review. We’re really pleased that you are happy with your table. With regards to the delivery, we’re sorry to hear you are not as happy with this part. In terms of the type of delivery, our free delivery service is to the door step of the building only and unfortunately the couriers are not able to come into the property. We are sorry that this didn’t meet with your expectation. Best Wishes, Fusion Living

Posted 3 years ago

“Brilliant and my item was delivered within 2days.”

Posted 3 years ago

Thank you for taking the time to write us this excellent review. We're so pleased you're happy with your item and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“After about a week of hearing nothing after placing the order except a confirmation email, a very efficient and good communication rapport was had with Fusion. Fusion were very helpful in sorting an appropriate delivery time. The product has still not been pieced together due to other works taking place, but it all appears to be there and in good order. Thank you.”

Posted 3 years ago

Thank you for taking the time to write us this review. We're so pleased you're happy with the delivery of your order once it was booked in with you. Best Wishes, Fusion Living

Posted 3 years ago

“Asked a question by email and received a response straight away. Very helpful. I haven’t received my table yet but I have received an update.”

Posted 3 years ago

Hello Selda, Thank you for taking the time to write us this great review! We're so pleased you're happy with the service received so far. We will be in touch to update you on the delivery of your table as soon as we can. Best Wishes, Fusion Living

Posted 3 years ago

“I ordered a chair and it came the next day. Also I put in an order for 5 more chairs and the customer service was excellent calling me back with a discount code I could not work out how to use”

Posted 3 years ago

Hello Patricia, Thank you for taking the time to write us this review. We're so pleased you're happy with your products and the customer service you received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Really pleased with chairs : not disappointed at all and easy to assemble .”

Posted 3 years ago

Hello Ailisha, Thank you for taking the time to write us this great review. We're so pleased that you love your chairs and found them easy to assemble. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“The chair came full of dust please try to dust it before sending . Easy to assemble and very comfortable the armchair came bigger then I was expecting but I’m please with my purchase I will order more chairs to complete my set”

Posted 3 years ago

Hi Estelle, Thank you for taking the time to write us this good review. We do apologise that your chairs were dusty upon arrival and this is not up to our usual standard of service. However, we're very pleased you're happy with your chairs and we look forward to you shopping with us again! Best Wishes, Fusion Living

Posted 3 years ago

“Lovely lamp and glad this included the lampshade. Good neutral colours to stand and shade. Nice item, but maybe a bit on the flimsy side.”

Posted 3 years ago

Thank you for taking the time to write us this review. We're pleased that overall you're happy with this product and we appreciate the feedback on this item. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Love the tulip chairs i bought. The only thing to me that lets it down is the velco on the bottom of the cushion to stick it to the chair, it doesn’t really need it. Also the fact that you can’t really sit on the seat without the cushion due to the screws. Some form of cap/cover other than the cushions to go over the screws would look better. But good product apart from that so far no other comments”

Posted 3 years ago

Hello Samantha, thank you for taking the time to write us this review. We’re so pleased you love your tulip chairs! The chair is designed with the Velcro for ease of use for our customers to try and give the best experience and comfort with the chair so the cushion doesn’t slide from underneath you when using it. As per the feedback about use of the chair without the cushion, unfortunately this is the design and style of the chair and it has been designed for comfort with the cushion as sitting on a hard plastic chair we cannot imagine to be very comfortable for you. We do hope you choose to shop with us again soon. Best Wishes, Fusion Living

Posted 3 years ago

“Good service”

Posted 3 years ago

Thank you for taking the time to write this review for us. We're pleased that you're happy with the service received. Best Wishes, Fusion Living

Posted 3 years ago

“Very good service when I queried something in relation to my order”

Posted 3 years ago

Hi Jonathan! Thank you for taking the time to write us this great review! We're so pleased we provided a high standard of service for you Best Wishes, Fusion Living

Posted 3 years ago

“I had searched for hours actually days for this style as we didn't want your usual oak ones with our oak dining table, these although on the more expensive side are the best quality we've seen and sat in. We went for the white with grey seat and metal legs they are so comfy as they flex with your shape rather than your norm stiff wooden one's and they are definitely built to last. 2 issues however which won't effect everyone, we have a chocolate Labrador and her hair appears to attract its self to them and been white you can I'magine. Hoping it's just the static from wrapping and it should ease in time. Also food tends to get trapped around the sides of the cushion with younger people it's going to happen but it does wipe away and maybe every few weeks I'll have to take the seat apart to clean them properly however they are generally east to wipe day to day. The delivery and wrapping of the item cannot be faulted itha really good communication! Great all round well done thankyou Amy.”

Posted 4 years ago

Hi Amy, Thank you for taking the time to write us this great review! it's great to get this level of feedback and we're really pleased you are happy with your chairs overall and with the service you received. Best Wishes, Fusion Living

Posted 4 years ago

“Products arrived quickly and were easy to assemble. So far quality seems good and the chairs look good in our dining room”

Posted 4 years ago

Hello Barry, Thank you for taking the time to write us this wonderful review! We're so pleased that you're happy with the quality of the chairs and the overall design. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Thank you for assistance and support, very helpfull and easy.”

Posted 4 years ago

Hello Giulia, Thank you for taking the time to write us this great review. We're very pleased that you found the service and support helpful. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“I was very pleased with the chairs themselves. However I did struggle with the assembly part, i.e. fixing brackets and wooden legs, then onto underneath part of seat. A drawing with instructions would be invaluable.”

Posted 4 years ago

Hi Alan! We're really sorry to hear the assembly instructions we're not included in your order, this isn't our normal standard. If you do still need this instructions please do not hesitate to contact us. However, we are pleased to hear that you were happy with the chairs you did receive. Best Wishes, Fusion Living

Posted 4 years ago

“I have had good dealings with Fusion living and found them to be most helpful. For example I was looking for a pedestal chair for years, and I found one on Fusion living, and delivery three days later. JB”

Posted 4 years ago

Hi John, Thank you for taking the time to write us this excellent review! We're so pleased we could help you find what you were looking for! We hope you choose to shop with us again! Best Wishes, Fusion Living

Posted 4 years ago

“Order came quickly and the chairs look really smart, with my table, very comfortable too, would recommend to family and friends.”

Posted 4 years ago

Hi Ann, Thank you for taking the time to leave us a brilliant review! We're so pleased you're happy with your chairs! Best Wishes, Fusion Living

Posted 4 years ago

“I gave my email address slightly wrong, the lady was very helpful in guessing which part was wrong, she put it right at her end and I received an answer straight away. I am very pleased with customer services, I will be recommending your company to all my friends.”

Posted 4 years ago

Thank you very much Ann for your great feedback. We will ensure this is shared with the team. Thank you again for shopping with us and we hope to welcome you back again in the future. Best wishes Fusion Living

Posted 4 years ago

“Bonjour, 👏 bravo à Fusion Living. Service commercial aimable,efficace et livraison rapide(moins d’une semaine entre l’achat et la livraison en France ). Chaises tulip conformes à l’image,je recommande! VDL France”

Posted 4 years ago

Merci beaucoup pour vos bons commentaires et vos critiques. Nous sommes ravis que vous soyez satisfait de vos chaises Tulip. Nous espérons que vous reviendrez faire des emplettes avec nous. Meilleurs vœux Fusion Living

Posted 4 years ago

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Fusion Living is rated 4.8 based on 1,486 reviews