Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,661 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 16th February 2026

184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cushions fit modern tulip chairs. They are a little firm compared to original cushions. They do not fit vintage Sarrinnen tulip chairs which are curved, hard base seat pads.”

Helpful Report

Posted 4 years ago

Thank you for your great Review! We hope to welcome you back again. Best wishes Fusion Living

Posted 4 years ago

“Ordered 2 chairs with chrome legs. A leg on one of the chairs was discoloured so I sent photos and received a very prompt phone call followed a week later by replacement legs. Very satisfied with the service.”

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Posted 4 years ago

Thank you for taking the time to write us this great review, Sherryl. We're so pleased you're happy with the whole experience and service received while shopping with us. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Very happy with chairs which arrived quickly”

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Posted 4 years ago

Thank you for your great Review! Best wishes Fusion Living

Posted 4 years ago

“Beautiful chairs. I’m so delighted with them. I gave 4 stars because I had to buy longer screws to attach the seat pads to the chair. This was because on only two of the chairs the holes for the fittings were countersunk, meaning that for two of them, the screws were too short. A job for the quality control team, I think. However, they’re sturdy and lovely colours. I’ll be ordering some more.”

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Posted 4 years ago

Thank you for your Review, Nina. We are so delighted that you love your chairs! We’re really sorry that you didn’t receive the correct screws and had to purchase these yourself. We of course would have sent you the correct fittings if we were informed. We look forward to welcoming you back in the future. Best Wishes, Fusion Living

Posted 4 years ago

“Fusion living have been great at keeping me updated on our purchase. Tulip table came in excellent packaging and was as good as we'd hoped it would be. Only negative was the courier company initially getting in touch. Despite this I would recommend this company, and the tulip table we bought.”

Fusion Living 4 star review on 24th April 2021

Helpful Report

Posted 4 years ago

Hi Ursula Thank you for taking the time to write this great Review for us. We really appreciate it and the photographs look fantastic! We are sorry it took a little while for the couriers to make contact but glad we got it all sorted in the end for you. Thank you for shopping with us. Best wishes Fusion Living

Posted 4 years ago

“Objets reçus très bien , délai pas trop long, livreur correct, juste un petit manque de communication sur le suivi du colis”

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Posted 4 years ago

Merci beaucoup pour votre avis, nous apprécions vraiment que vous preniez le temps de rédiger ceci et de nous faire part de vos commentaires, ce que nous reconnaissons. Meilleurs vœux Fusion Living

Posted 4 years ago

“Love the chairs. We had to wait a while, but we were kept informed of our orders progress. Happy to recommend Fusion Living”

Helpful Report

Posted 4 years ago

Thank you very much for writing this great Review for us. We really appreciate the feedback. Best wishes Fusion Living

Posted 4 years ago

“Very happy with my purchase and prompt delivery.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this excellent review. We're so pleased you're happy with your purchase and the delivery. Best Wishes, Fusion Living

Posted 4 years ago

“Ordered 4 dining chairs and am very happy with the style, quality, price and speedy delivery. My husband found them a little fiddly to put together, but by the time he got to the fourth one he'd cracked it!”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this great review. We're sorry to hear you found the chairs fiddly to put together, however we're so pleased you're happy with your chairs and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Great prouct at a great price! Service very good, but would have been “excellent” if the dispatch email was clearer and the link to the courier actually worked. Overall great experience though, thanks Fusion Living.”

Helpful Report

Posted 4 years ago

Hello Simon, Thank you for taking the time to write us this great review. We're so pleased you're happy with your product and the service received. However we do apologise that you had an issue with the dispatch and tracking information. Best Wishes, Fusion Living

Posted 4 years ago

“The Chairs are perfect for my kitchen, the colours fantastic. However two of the chairs appear to be a bit wobbly.”

Fusion Living 4 star review on 15th January 2021

Helpful Report

Posted 5 years ago

Hello Lisa, Thank you for taking the time to write us this great review. We're so pleased you're happy with your chairs, they look lovely! Your feedback on the chairs has now been passed on to our customer service team. Best Wishes, Fusion Living

Posted 5 years ago

“Excellent quality and very pleased the colours. 4 stars as cushions for the petrol blue chairs different style to others and waiting for replacement. Excellent customer service.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write us this great review. We're so pleased you're happy with the chairs and the service received. Customer service will be in touch once there is an update your replacements. Best Wishes, Fusion Living

Posted 5 years ago

“Très bon contact client, livraison rapide, produits bien emballés. Les 4 chaises Tulip commandées sont très qualitatives et très confortables. Voilà une quinzaine de jours que nous les avons et nous en sommes pleinement satisfait. Seul bémol : certaines vis permettant de fixer l'assise au pied peuvent être dures à serrer ; j'ai pu améliorer cela en retaraudant certains pas de vis mais tout le monde n'a pas le matériel adéquat. Very good contact, fast delivery, well packaged products. The 4 Tulip chairs ordered are very qualitative and very comfortable. We have had them for a couple of weeks, and we are fully satisfied with them. Only negative note: some screws to fix the seat to the foot can be hard to tighten; I was able to improve this by fixing the threading but not everyone has the right equipment.”

Helpful Report

Posted 5 years ago

Merci d’avoir pris le temps de nous écrire cette grande critique. Nous sommes très heureux que vous êtes heureux avec vos chaises tulipes et le service reçu. Nous sommes désolés d’entendre parler du problème avec vos vis, mais heureux que vous avez résolu ce problème. Nous espérons que vous choisirez de magasiner avec nous à nouveau. Meilleurs voeux Vie fusionnelle Thank you for taking the time to write us this great review. We’re so pleased you’re happy with your tulip chairs and the service received. We're sorry to hear about the issue with your screws but glad that you solved this. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 5 years ago

“Really happy with the table itself though the delivery guy didn’t bring it up to my flat. He made me take it up myself as he couldn’t be bothered to take it up one flight of stairs”

Helpful Report

Posted 5 years ago

Hello Afshin, Thank you for taking the time to write us this review. We’re really pleased that you are happy with your table. With regards to the delivery, we’re sorry to hear you are not as happy with this part. In terms of the type of delivery, our free delivery service is to the door step of the building only and unfortunately the couriers are not able to come into the property. We are sorry that this didn’t meet with your expectation. Best Wishes, Fusion Living

Posted 5 years ago

“Brilliant and my item was delivered within 2days.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write us this excellent review. We're so pleased you're happy with your item and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 5 years ago

“After about a week of hearing nothing after placing the order except a confirmation email, a very efficient and good communication rapport was had with Fusion. Fusion were very helpful in sorting an appropriate delivery time. The product has still not been pieced together due to other works taking place, but it all appears to be there and in good order. Thank you.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write us this review. We're so pleased you're happy with the delivery of your order once it was booked in with you. Best Wishes, Fusion Living

Posted 5 years ago

“Asked a question by email and received a response straight away. Very helpful. I haven’t received my table yet but I have received an update.”

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Posted 5 years ago

Hello Selda, Thank you for taking the time to write us this great review! We're so pleased you're happy with the service received so far. We will be in touch to update you on the delivery of your table as soon as we can. Best Wishes, Fusion Living

Posted 5 years ago

“I ordered a chair and it came the next day. Also I put in an order for 5 more chairs and the customer service was excellent calling me back with a discount code I could not work out how to use”

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Posted 5 years ago

Hello Patricia, Thank you for taking the time to write us this review. We're so pleased you're happy with your products and the customer service you received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 5 years ago

“Really pleased with chairs : not disappointed at all and easy to assemble .”

Helpful Report

Posted 5 years ago

Hello Ailisha, Thank you for taking the time to write us this great review. We're so pleased that you love your chairs and found them easy to assemble. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 5 years ago

“The chair came full of dust please try to dust it before sending . Easy to assemble and very comfortable the armchair came bigger then I was expecting but I’m please with my purchase I will order more chairs to complete my set”

Helpful Report

Posted 5 years ago

Hi Estelle, Thank you for taking the time to write us this good review. We do apologise that your chairs were dusty upon arrival and this is not up to our usual standard of service. However, we're very pleased you're happy with your chairs and we look forward to you shopping with us again! Best Wishes, Fusion Living

Posted 5 years ago

Fusion Living is rated 4.8 based on 1,661 reviews