Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,651 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 21st October 2025

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. Bar stools are very good quality.”

Helpful Report

Posted 3 years ago

Thank you so much for your review. We are so pleased that you are happy with your Bar Stools and the customer service received whilst shopping with us. We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Very happy with our Soho chairs from Fusion living. There was a great choice of colour so we could find the right chairs to match our decor. As we lived locally we asked if we could come and see the chairs before buying and Carly and colleagues could not have been more helpful in arranging for us to visit and showing us the different colours.”

Fusion Living 5 star review on 5th August 2022

Helpful Report

Posted 3 years ago

Good Morning Samantha, We are so pleased that you are happy with your Soho chairs! We're glad it was helpful to visit us and see the colours to help you make a decision. Thank you for providing us with such a fab image! We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“As advertised”

Helpful Report

Posted 3 years ago

Good morning Eric, Thank you for your great review! We hope to welcome you back again. Best wishes, Fusion Living

Posted 3 years ago

“These chairs have made life so much easier,easy to assemble,light, very sturdy and look classy.would highly recommend this product”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to write us this amazing review! We are so pleased that you are happy with your chairs. We do hope to welcome you back in the future! Best wishes, Fusion Living

Posted 3 years ago

“Excellent company. Perfectly packed, perfectly delivered, perfect price. Just perfect!”

Helpful Report

Posted 3 years ago

Good morning Carol, Thank you for taking the time to write us this amazing review! We do hope to welcome you back in the future. Best wishes, Fusion Living

Posted 3 years ago

“Stunning Chairs, so pleased with them”

Helpful Report

Posted 3 years ago

Good morning Kerry, Thank you so much for taking the time to write us this great review! We do hope to welcome you back in the future. Best wishes, Fusion Living

Posted 3 years ago

“The chairs are not great quality. One of the leg supports are broken.”

Helpful Report

Posted 3 years ago

Good morning Spencer, Thank you for your review and we are sorry to hear that one of the leg supports arrived broken. We would love the opportunity to put this right for you, one of our customer service team will be in touch with you directly. Best wishes, Fusion Living

Posted 3 years ago

“Excellent service, top product quality, fast and efficient delivery and after-sales service. I will order from them again. Recommended to anyone who likes beautiful things at competitive prices. Thanks to the "Fusion Living" team !!!”

Helpful Report

Posted 3 years ago

Good morning Gil, Thank you so much for taking the time to write us this great review! We are so pleased that you are happy with your chairs and the service received whilst shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We will make sure it is passed on to the team. We look forward to welcoming you back in the future! Best wishes, Fusion Living

Posted 3 years ago

“Still waiting on delivery....”

Helpful Report

Posted 3 years ago

Good afternoon Hazel, Thank you for your review. We are sorry to hear that you are still waiting on delivery. I've been made aware that the customer service team have been in touch with you to discuss this. Best wishes, Fusion Living

Posted 3 years ago

“Purchase was effertless and very easy,goods are off excellent quality and are very easy to assemble. And are easy on the eye”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for taking the time to write us this great review! We are so pleased that you are happy with the quality and look of your new chairs. We do hope to welcome you back in the future! Best wishes, Fusion Living

Posted 3 years ago

“Sehr geehrtes Fusion Team, Die Sessel sind wunderschön haben aber Verarbeitungsfehler siehe Fotos. Wie können sie mir entgegen kommen ? Ich würde gerne noch 2 weiter Stühle kaufen. LG Erwin”

Helpful Report

Posted 3 years ago

Guten Morgen Erwin, Vielen Dank für das Feedback und das Foto zu den von Ihnen bestellten Stühlen. Der Schaden an Ihrem Stuhl tut uns sehr leid. Unser Kundendienstteam hat Ihnen eine E-Mail bezüglich des Versands von Ersatzbeinen und der neuen Bestellung, die Sie aufgeben möchten, gesendet. Wir freuen uns darauf, von Ihnen zu hören. Besten Wünsche, Fusion Living Good morning Erwin, Thank you for the feedback and photograph regarding the chairs you ordered. We are very sorry about the damage to your chair. Our customer service team have emailed you about sending out replacement legs and the new order you wish to place. We look forward to hearing back from you. Best wishes, Fusion Living

Posted 3 years ago

“Very easy ordering process. Nothing was too much trouble. Customer service team were great. Chairs are excellent quality. Thank you”

Helpful Report

Posted 3 years ago

Good afternoon Martin, Thank you so much for taking the time to write us this great review! We are so happy that you are pleased with the quality of your chairs and the customer service received whilst shopping with us. We do hope to welcome you back in the future! Best wishes, Fusion Living

Posted 3 years ago

“Great service and good quality products. Speedy delivery. Responsive and helpful customer service”

Helpful Report

Posted 3 years ago

Good afternoon Zoey, Thank you for taking the time to write us this great review! We are so pleased that you are happy with the quality of the chairs you ordered and the customer service received whilst shopping with us. We hope to welcome you back in the future! Best wishes, Fusion Living

Posted 3 years ago

“Amazing. Very efficient and fast delivery. I love the stools but using them as little side tables, just perfect. Very happy with the price too. I can't fault this company at all.”

Helpful Report

Posted 3 years ago

Good afternoon Carol, Thank you so much for taking the time to write us this amazing review! We love the idea of using your stools as little side tables! Thank you for the feedback also on delivery time, we aim to get all orders shipped out as quick as possible. We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“These seem sturdy chairs easy to assemble. I was slightly disappointed because each chair had a couple of black marks on them that didn’t come off after cleaning then. It looked like they had been packed by someone with dirty hands. One chair also has a scrape on the plastic which definitely won’t wear off. Didn’t complain because I couldn’t be bothered to return the chairs. Quite good overall though. Speedy delivery!”

Helpful Report

Posted 3 years ago

Good afternoon Derrick, Thank you for taking the time to write us this review! We are very sorry that your chairs had some black marks on them and a scratch on the plastic, we understand how frustrating this is. We would have really appreciated the chance to have made this right for you. Our customer service team will be in touch to discuss this with you. Best wishes, Fusion Living

Posted 3 years ago

“Good service, helpful staff and best of all very happy with the chairs I bought.”

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Posted 3 years ago

Good afternoon Rae, Thank you for this great review! We are so pleased that you are happy with your chairs. We do hope to welcome you back in the future! Best wishes, Fusion Living

Posted 3 years ago

“Very pleased with the chairs, but also the service. When there was a delay I was kept fully informed with a personal email.”

Helpful Report

Posted 3 years ago

Good morning Carolyn, Thank you for taking the time to write us this great review! We are so happy that you are pleased with the customer service you received while shopping with us. We do hope to welcome you back in the future. Best wishes, Fusion Living

Posted 3 years ago

“Often the rest of the service levels of a company are when things do not go quite right, when the wrong bases were delivered for my stools the guys at fusion were brilliant, so friendly, efficient and apologetic and the problem was rectified in 2 days. Great company!!!”

Helpful Report

Posted 3 years ago

Good morning Rachel, Thank you for taking the time to write us this amazing review! We are so pleased that you are happy with the customer service you received whilst shopping with us. We hope you love your Bar Stools! Best wishes, Fusion Living

Posted 3 years ago

“Easy website. Great fast service good product thank you.”

Helpful Report

Posted 3 years ago

Good morning David, Thank you for this great review! We are so pleased that you are happy with the service you received whilst shopping with us. We do hope to welcome you back in the future. Best wishes, Fusion Living

Posted 3 years ago

“Delighted again with the service provided”

Helpful Report

Posted 3 years ago

Good morning Margaret, Thank you for this great review! We are so pleased you are happy with the customer service you received whilst shopping with us. Best wishes, Fusion Living

Posted 3 years ago

Fusion Living is rated 4.8 based on 1,651 reviews