FURL Reviews

Name: FURL
Address: 71 - 73 Fairfax RoadSwiss Cottage, 71 - 73 Fairfax RoadSwiss Cottage, London Borough of Camden
Rating: 4.88

4.9 Rating 1,582 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,582 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage,
71 - 73 Fairfax RoadSwiss Cottage
London Borough of Camden
NW6 4EE

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FURL 5 star review on 18th November 2025

166

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fantastic product and service”

Helpful Report

Posted 6 years ago

“The delivery team rang in advance and turned up when they said they would. They are a credit to the company, very polite and careful when building our bed. We love our Bed, it looks amazing with the different coloured buttons on the headboard. It looks well built so hopefully we will have many years of use.”

Helpful Report

Posted 6 years ago

“I have recently bought a Duette sofa bed and it was delivered one week before! The delivery guys were polite and professional. The sofa bed is extremely functional and incredibly comfortable, it doesn't feel like a sofa bed but rather like a real bed! The storage in the arms is very practical too. I'd definitely recommend Furl if you are looking for a sofa bed, as they are among the best available in the UK.”

Helpful Report

Posted 6 years ago

“Wonderful sofa and wonderful bed! Furl sofa beds are the best on the market and guests regularly comment they had a great nights sleep. I have even taken to having the occasional nights sleep on it and I love it! Couldn’t recommend it more. A purchase you won’t regret.”

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Posted 6 years ago

“Excellent sales and fitting service and excellent product. 5 stars”

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Posted 6 years ago

“A simple process from beginning to end provided by really nice people. The delivery was on time, friendly and efficient.”

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Posted 6 years ago

“Thomas and his colleague (sorry did not catch his name) delivered a first-class service. The team at Furl have done everything humanly possible to deliver my sofa bed, when circumstances beyond their control, delayed things. Well done”

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Posted 6 years ago

“All very easy, efficeint and a great product. Love it! Thank you”

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Posted 6 years ago

“Got an excellent service from Furl, the delivery drivers were very courteous and mad delight work of fitting our new storage bed together which we are very pleased with. many Thanks again”

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Posted 6 years ago

“The bed is well designed and easy to use. The materials are well chosen as well.”

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Posted 6 years ago

“Extremely professional from point of order to smooth installation and delivery”

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Posted 6 years ago

“An outstanding product (Sofa Bed) furthermore the delivery and installation by the logistics team was flawless. Unforeseen complications that arose during the ‘build’ process were handled well . sympathetic customer service and personal involvement by the Owner reinforced my confidence in Furl. Great product and service!”

Helpful Report

Posted 6 years ago

“I had previously bought a storage bed and extending console, which I mainly use as a desk, from furl and was happy with them, so decided to get a sofabed as well. It arrived today. Although delivery took somewhat longer than anticipated, I am very happy with the sofa. The delivery men were very pleasant and assembled the sofa very quickly, showed me how the mechanisms worked and were out of my flat in less than an hour. Also, previously with my storage bed, they made me a mixture of two designs so I could have exactly what I wanted.”

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Posted 6 years ago

“I had previously bought a storage bed and extending console/dining table, which I mostly use as a desk”

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Posted 6 years ago

“Great product, with acres of storage space. Delivered and installed quickly neatly and very politely. Top marks all round, thank you!”

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Posted 6 years ago

“The sofa is amazing! It’s so comfortable as a sofa and a bed. I live in a top floor flat that is challenging to get furniture into and getting this sofa in was not a problem at all. The delivery team were great too. Super professional and friendly. Can’t say enough positive things. I highly recommended Furl.”

FURL 5 star review on 19th November 2019

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Posted 6 years ago

“The installer was outstanding and the driver was just as good!”

Helpful Report

Posted 6 years ago

“Courteous, called before hand to let me know they were arriving, polite, friendl, careful with the house. Very pleased.”

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Posted 6 years ago

“Extremely polite and helpful delivery staff. Very happy with finished product.”

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Posted 6 years ago

“The sofabed looks amazing and the delivery team were excellent. Would highly recommend.”

Helpful Report

Posted 6 years ago

FURL is rated 4.9 based on 1,582 reviews