FURL Reviews

Name: FURL
Address: 71 - 73 Fairfax RoadSwiss Cottage, 71 - 73 Fairfax RoadSwiss Cottage, London Borough of Camden
Rating: 4.87

4.9 Rating 1,623 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,623 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage,
71 - 73 Fairfax RoadSwiss Cottage
London Borough of Camden
NW6 4EE

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Anonymous

Ali Parisaei

Antonia Mortlock

177

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite. Well mannered and efficient”

Helpful Report

Posted 6 years ago

“The delivery team was prompt and they were polite friendly and exceptionally obliging. They were careful to hand over and communicate clearly and succinctly. The bed was assembled tidily and swiftly. The room was left tidy and everything n order. Very pleased and grateful for the excellent service and the new bed.”

Helpful Report

Posted 6 years ago

“//////////”

Helpful Report

Posted 6 years ago

“Sofa looks great and the matress is very comfy. The seats of the sofa are quite firm, but I assume that will soften a little in time. In short, an excellent, well made product. The delivery team were fantastic! On time, courteous, tidy and took great care not to damage walls / carpet etc when moving up our tricky narrow stairs. 10/10!”

Helpful Report

Posted 6 years ago

“Did a great job - effective and efficient”

Helpful Report

Posted 6 years ago

“Excellent products and great customer service keeping you informed at all stage. The delivery was both quick and efficient. Would definitely recommend them for the quality of their products and their professionalism. In fact, I have already to all my friends!”

Helpful Report

Posted 6 years ago

“very happy with the work done by the two delivery people”

Helpful Report

Posted 6 years ago

“We're delighted with our new Furl sofa bed. The whole process, from choosing it (at the Swiss Cottage show room) to its delivery and installation was straight forward and well organised. Show room staff were pleasant and helpful and Thomas and Michael who delivered it and set it up were courteous, efficient and most delightful ambassadors for the company.”

Helpful Report

Posted 6 years ago

“Mum & Dad said that the team were excellent. Efficient and professional as well as very friendly. Answered all of the questions and setup the eMotion in under 30 minutes with a demo. Thank you”

Helpful Report

Posted 6 years ago

“Great bed (worth the money) and very professional helpful delivery team. Only slight niggle is we did have to chase regarding delivery a few times.”

Helpful Report

Posted 6 years ago

“The sofa beds from Furl are amazing. The sofa is beautiful and the comfort of the bed is as good as a normal bed, unlike the usual sofabeds, the Furl beds have no bar across them to cause discomfort. The system for pulling the bed out is so simple and there is no need to move cushions. The delivery men who assembled it were efficient and polite. I highly recommend Furl sofa beds.”

Helpful Report

() - Posted 6 years ago

“Great designs and service”

Helpful Report

Posted 6 years ago

“The bed looks great! And the guys were probably the nicest delivery people I’ve ever met. I appreciate their courtesy.”

Helpful Report

Posted 6 years ago

“Fantastic experience buying a sofa bed at Furl, great show room in Swiss Cottage, knowledgeable staff, high quality product made to order to your specifications i.e. a variation on the product can be accommodated, buttons/piping etc, competent respectful guys to put it together, delivery date met. From start to finish the experience has been positive. Check out these innovative products - designed for a small space, easy access through narrow halls/stairs as the sofa bed is delivered in pieces and put together in situ.”

Helpful Report

Posted 6 years ago

“Just to say very happy with the delivery team (the one man on his own), after original delivery cancelled from the previous day. Still have the original storage bed we bought from you 12 yrs ago...! So no brainier when we needed an extra bed!”

Helpful Report

Posted 6 years ago

“The sofa was delivered on time, well the date I changed it to and FURL were very accommodating. Installed with no collateral damage. I am amazed at how comfortable it is and easy to open. It may appear to be expensive but it is a proper bed and a good quality sofa which are made to a high quality. So far so good...”

Helpful Report

Posted 6 years ago

“FURL is an exemplary company! From Sept. when I first discovered FURL speaking with MJ to the time I placed the order with David to today in dealing with the two young men who delivered and installed the bed. My next item will be the sofabed. Unfortunately I cannot review the bed until I have moved into the flat but from the service I received I will have no hesitation to recommend FURL furniture subject to due recognition from David until I finish furnishing my flat. 5* guys.”

Helpful Report

Posted 6 years ago

“We have had our bed a few weeks now. I never made it to the showroom to view them, so ordered online but very pleased with the bed. It's very sturdy, love that there are so many options on building your bed and the amount of storage is fantastic really strong frame and hinges. would not hesitate to recommend buying a bed from them. delivered and put together with no fuss”

Helpful Report

Posted 6 years ago

“Fantastic product and service”

Helpful Report

Posted 6 years ago

“The delivery team rang in advance and turned up when they said they would. They are a credit to the company, very polite and careful when building our bed. We love our Bed, it looks amazing with the different coloured buttons on the headboard. It looks well built so hopefully we will have many years of use.”

Helpful Report

Posted 6 years ago

FURL is rated 4.9 based on 1,623 reviews