The experience with Furl has been excellent from first entering the shop all the way through to delivery. I found the showroom experience to be a real WOW facture and was amazed how much they have thought about storage and practicality. It's worth just visiting to be amazed by their clever solutions. Yes, the items are more expensive than you could get from your standard high street furniture shop but the quality and features you get with Furl furniture I found to be far superior to anything I've seen elsewhere. I took deliver of my bed yesterday and am a very happy customer indeed. Thank you Furl.