Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,534 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,534 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The technician arrived very soon after our booking and was polite and pleasant to deal with' We are puzzled by something and would appreciate your explanation re the fuel. The tank had some diesel in it. My wife added £27 petrol, realised her mistake and then added over £73 diesel. Andross emptied the tank,(dial showed empty - maybe it was now faulty - read on). Flushed it and put diesel in. At £36 it the tank could take no more. The dial was now showing full. We followed his instructions and drove the car with the intention of using the tank up. On the same day we drove two hundred miles to the Lake district and back to Leeds. The needle on the digital screen was still showing full on Friday. After my wife speaking to the office and again with Andross we ateempted to fill the tank to the very top. Again it only took about £36 or so of diesel. My Q is..... Am I right in believing some of the original mixed fuel was left in the tank? if not why does it only take about a third of the money to "fill" the tank? Another Q..... Do F F have a technician who can tell me why after Andross filled up, the digital fuel tank needle stopped working and is stuck on full? I am driving about 300 miles to Brighton on Monday. Do they think the sensor or float will correct itself and the needle goes back to normal? I await your reply Saul Erner 07930 347 775”

Helpful Report

“Wait time was as expected I would have preferred the cost to be much lower It was more than I expected”

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“Following a wrong fuel on our hire van . The initial phone call was prompt and reassuring . After waiting longer than promised the engineer arrived only the find his van equipment was not working. We then had to wait a further 3/4 of and hour ….. more like an hour . The job was completed promptly and we could then get on our way no issues. But I do think more engineers need to be on call and vans need to be checked before each start of the day . We did not receive any discount for the extra wait .”

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“Arrived quickly. Job sorted in no time. Very personable technician.”

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“Brilliant service was beside myself in panic”

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Hi Bridgette, Thank you for your review! We're pleased to hear that you found our service brilliant in a moment of panic. If there’s anything else we can do to support you or make your experience even better, please let us know. Warm regards, Team Fuel Fixer

“Guy was very helpful, sorted my mistake out and car appears to be running well”

Helpful Report

Thank you for your review, Timothy! We're thrilled to hear that our team was able to assist you and that your car is running well now. Your satisfaction is our top priority, and we appreciate your kind words! Warm regards, Team Fuel Fixer

“Only problem the price. Its way over the top and a rip off, and waiting over three and a half hours. Good point the guy who did the process was superb 👏”

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“quick and eficient”

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“Great service.. saved me a fortune if my engine had got damaged...the chap was very friendly and knowledgeable.”

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“An absolutely brilliant service. The engineer was great, very calming and extremely knowledgeable. I would recommend this service to anyone that did the same as me.”

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“Good customer service”

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“Arriving within the stated time, updated me on his ETA and explained what he was doing and why!”

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“The man who came to our rescue was very pleasant and very efficient.A nice man well mannered a real good job done.”

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“Very good service provided by them,”

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“Excellent service. Would not hesitate to recommend your company to any friend or acquaintance.”

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“Great service from Callum came out really quickly and reassured me great knowledge and sorted the issue out - I’d put diesel additive into my adblue tank! Pumped it out then flushed with diesel and restocked with adblue no warning lights and driving well recommend these guys”

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“The person who took my call was very polite and helpful, which really put me at ease. The technician arrived quickly and sorted everything out efficiently. I was back on the road in no time. Highly recommend their service!”

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“Amazing, friendly service. Thank you”

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“I give you five as very polite and very friendly and done in no time very good job very pleased I would recommend other people as good service and good time”

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“Very efficent and friendly”

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Fuel Fixer is rated 4.8 based on 5,534 reviews