Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,089 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and cheerful efficient service man. Very helpful and thorough I would recommend. Regards Les”

Helpful Report

“The service was faultless. My car was attended to quickly, resolved effectively and given the reassurance that all was okay, including a warranty for work done. Couldn't be more pleased and would highly recommend them if you are as stupid as I am by filling your diesel car with petrol.”

Helpful Report

“Great! Very nice chap.”

Helpful Report

“Confident , competent . Spot on time and fully explained the procedure plus any needed follow up including guarantee timeliness.”

Helpful Report

“fast and efficent”

Helpful Report

“Gabor was calm and efficient. He kept me abreast of everything that was happening and made sure that everything was running cleanly before getting me on my way.”

Helpful Report

“Excellent service and quick.”

Helpful Report

“Perfect service upon draining my fuel. But I was waiting for 45 minutes waiting time for me is so long can you please try to take time for 30 minutes and below.”

Helpful Report

“Very polite on the phone explained what will happen and how long they would be at the car which was spot on , The driver kept in touch a few times letting me know how long he would be here and when he had arrived , the driver explained what he will do and the process he was also spoke very well , he was spot on”

Helpful Report

“I was told clearly over the phone (twice) that the total price to remove the fuel included £20 for the fuel itself. My wife also heard and confirmed this. But when the engineer arrived, he said he wasn’t instructed to include fuel. I called again and they blamed it on miscommunication. Very disappointing and unprofessional.”

Helpful Report

“Was told mecanic would be with me in 5mins as he only lived around the corner and it took him 1hr 30mins to get to me”

Helpful Report

Thank you for your review, Colin! We apologise for the inconvenience caused by the delay in our mechanic's arrival. It seems that there was an error in getting the notification to him in a timely fashion. - again we apologise. Best wishes, Aftercare Team Fuel Fixer Limited

“Was expensive but an excellent service”

Helpful Report

“Excellent service by very competent and friendly mechanic. Came a long way to deal with the problem. It was very expensive though !”

Helpful Report

Thank you for your review, Dudley! We truly appreciate your kind words about our mechanic's competence and friendliness. We always strive to provide excellent service, even if it means traveling a long distance. We understand that costs can be a concern, and we aim to ensure that the value of our service matches the investment. If you have any further questions or require assistance, please don’t hesitate to reach out. Best wishes, Aftercare Team Fuel Fixer Limited

“Excellent service, fixed my car within 2 hours of requesting their services. Could not have asked for more. Many thanks.”

Helpful Report

Thank you for the 5* review, Cesar! We’re glad to hear that our service exceeded your expectations and that we were able to fix your car in such a timely manner. Your satisfaction is our top priority, and it’s great to know we hit the mark for you. If you require any assistance in the future, don’t hesitate to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“Very professional service all round thanks very much for getting me back on the road,”

Helpful Report

Thank you for the 5* review, Graham! We're glad to know that you found our service professional and that we could get you back on the road. Your satisfaction means a lot to us. Should you need any further assistance in the future, feel free to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“Had to get garage to tow my car in they said wye the car would not start because the pipes was not flushed out that is why it could not start”

Helpful Report

Hi Raymond, Thank you for your feedback. I'm sorry to hear about the issues you experienced with your vehicle. It can be frustrating when unexpected problems arise, especially regarding starting your car. It seems that there was an issue with the fuel pressure. Our team aims to provide thorough checks, and it seems there may have been a misunderstanding regarding the fuel system. Flushing out the pipes is an important step in resolving certain issues, and we advise it to ensure proper functionality. If you have further concerns or questions about our service, please don't hesitate to reach out to us. We appreciate your input and aim to learn from every experience. Best regards, Aftercare Team Fuel Fixer Limited

“Very efficient and the engineer Michal was very informative and pleasant.”

Helpful Report

Thank you for the review, Thomas! We're glad to hear that Michal provided you with efficient service and was both informative and pleasant. Our team is dedicated to ensuring a positive experience for all our customers. If you have any further questions or need assistance in the future, don’t hesitate to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“A first class service from the initial call to completion of the job. Engineer arrived within 30 minutes and completed the task within a further 45 minutes. Very polite and explained in detail each step of the process”

Helpful Report

Thank you for the 5* review, Steve! We’re glad to hear that you received first-class service from start to finish. Our team takes pride in being prompt and thorough, so it’s wonderful to know that the engineer was both polite and informative. If you need anything else or have further questions, feel free to reach out anytime! Best wishes, Aftercare Team Fuel Fixer Limited

“All very good, helpful right from the first initial phone call (Joem) and I thought Florin was confident, insightful and pleasant..!”

Helpful Report

Thank you for the great review, Brian! We're thrilled to hear that you had a positive experience right from the initial call with Joe and that Florin made a great impression with his confidence and insight. Your feedback means a lot to us! If you ever need assistance again, don't hesitate to get in touch. Best wishes, Aftercare Team Fuel Fixer Limited

“Quick and friendly response ,would recommend to anyone, helped me out immensely ,thank you”

Helpful Report

Thank you for the great review, Martin! We're thrilled to hear that our team responded quickly and helped you out immensely. Your recommendation means the world to us. If you ever need assistance again, don’t hesitate to get in touch! Best wishes, Aftercare Team Fuel Fixer Limited

Fuel Fixer is rated 4.8 based on 5,089 reviews