Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,534 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,534 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding service from Steve! So courteous, super-efficient, fantastic to deal with and I was back on the road very quickly. Really impressed and would highly recommend. Thank you!”

Helpful Report

Thank you so much for your review, Ruth! We’re thrilled to hear that Steve provided you with outstanding service and got you back on the road quickly. Your recommendation means a lot to us! Warm regards, Team Fuel Fixer

“Panic over . Feeling very silly after putting wrong fuel in , so I was put at ease by the initial phone call andthe mechanic who reassured me . Although a touch expensive for a low paid worker , saved me a lot of ££ in the long run . Thankyou for your help & assistance. Neil”

Helpful Report

Thank you, Neil! We're so happy to hear that our team was able to ease your worries during a stressful situation. It's important to us that you feel supported, even when things go a bit wrong. We appreciate your understanding regarding the costs, as our goal is to save you from more significant expenses in the long run. Warm regards, Team Fuel Fixer

“Excellent customer service online helpful staff. Advised fuel fixer would be 90 minutes but ended up nearer 3 hrs. However, on arrival he was extremely helpful, pleasant and quick to empty the tank to refuel correctly. Great job, not the cheapest but got me back on the road. Thanks 👍”

Helpful Report

Thank you for your review! We're happy to hear that our staff provided excellent customer service and that your technician was helpful and pleasant upon arrival. We appreciate your understanding regarding the timing, and we're glad we could get you back on the road. Warm regards, Team Fuel Fixer

“many thanks for coming to my rescue, you were there within 30 mins of my call and got me back on the road, I'm well pleased....”

Helpful Report

Thank you for your kind words! We're glad to hear that we could come to your rescue so quickly and get you back on the road. It's our priority to provide timely and efficient service, and we're glad we could meet your needs. Warm regards, Team Fuel Fixer

“Excellent, quick, efficient and professional service. I’d highly recommend them .”

Helpful Report

Thank you so much for your kind words! We're glad to hear that you found our service excellent, quick, and professional. Warm regards, Team Fuel Fixer

“Very professional and rapid work from fuel fixer. I hope I never have to contact them again but should I be dozy enough to put adblue into my diesel again I’ll call fuel fixer up without hesitation.”

Helpful Report

Thank you for your kind words. We're glad to hear you found our service professional and rapid. Drive safely! Warm regards, Team Fuel Fixer

“Very quick service, you got to me in 13 minutes, Robbie was an excellent technician, and probably took less than 30 minutes to complete the job, only negative is the cost it was a very expensive mistake to make!!”

Helpful Report

Thank you for your review, Paul! We're delighted to hear that you received quick service from Robbie and that he did an excellent job. We understand that the cost can be a bit of a shock, and we appreciate your feedback on this matter. Your satisfaction is important to us, and we're here to help in any way we can. Warm regards, Team Fuel Fixer

“Took a while to get to me but Andros from Leeds did a great job once there. Grant”

Helpful Report

Thank you - we're glad to hear that Andras did a great job once he arrived. We appreciate your patience and understanding regarding the wait time. Best wishes, Team Fuel Fixer

“Fast fix, engineer was very polite and did a great job, definately recommend”

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“The man who attended was brilliant. So helpful and efficient. By the way my name is Rosemary.”

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“Fast, efficient and friendly service. Perfect when you are in a tight spot.”

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“Your man turned up within the hour, drained my fuel tank of petrol with diesel contaminant (!), primed the fuel pump, checked everything. I started the car first time, smooth drive, problem fixed. Very slick operation! Well done.”

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“The driver was very informative and very welcoming nice guy and efficient”

Helpful Report

“The guy who came to carry out the work was fantastic 5 stars, only negative is the price seemed high for a 20 minute job.”

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“Service was good can’t fault it but the price was shocking. Please if this happens to you don’t just go with the first company. After having my car fixed I come to find out the average prices are around £150 to £300. I paid £438 It’s disgusting please don’t use this company you can save your self at least £138 up to £288 jut buy look at other company’s.”

Helpful Report

Hi Lee, Thank you for sharing your feedback with us. We genuinely appreciate your insights, and I'm sorry to hear that you found our pricing to be shocking. We aim to provide quality service, but I understand that cost is an important factor when choosing a service provider. We encourage all our customers to seek multiple quotes, as it’s always wise to compare prices and find the best fit for their needs. Your concerns about pricing will definitely be passed on to our management team, as we continuously strive to improve our services and remain competitive. If there's anything more you'd like to discuss or if you have further thoughts, please feel free to reach out. Best wishes, Team Fuel Fixer

“Great service, arrived quickly and sorted my error”

Helpful Report

“Excellent service but cannot see why it was so expensive. Over £800 for 1.5 hours on site seems over the top. I’m a builder & if I charged those rate would never get any work. Felt like it was a take it or leave it price, which obviously had to take it!!!!!”

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“Really pleased I didn't have to wait hours for an engineer to attend. He was friendly and got straight to work.”

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“They came to my rescue, stuck a long way from home. The company was very helpful and reassuring and Szilard was absolutely fantastic. He was polite and friendly, and had the job done in no time. It was a very expensive fuel fill for me but very glad to have had your help.”

Helpful Report

“£488.80 and a lot of wrong fuel was left in because your technician didn’t have the right tools to disconnect my fuel pump. Told me to replace my spark plugs and said it will burn off. Same guy who admitted smoking in his vehicle. A vehicle carrying fuel. Wow says a lot about the job in hand and your company’s principles. Definately would not recommend. Absolute disgrace really”

Helpful Report

Fuel Fixer is rated 4.8 based on 5,534 reviews